Ken Wilson Ford Inc.
Canton, NC
Filter Reviews by Keyword
By Type
Showing 252 reviews
I traveled to Ken Wilson Ford thinking there was no way I’d be able to trade due to negative equity on my previous but they were able to work a deal and get me financed and in the vehicle that I wanted. Ov I’d be able to trade due to negative equity on my previous but they were able to work a deal and get me financed and in the vehicle that I wanted. Overall a great experience! More
Eddie is low pressure and high energy, fun to work with and very accommodating. The rest of the sales and finance staff were also great, and really worked as a team to ensure we were well taken car of. and very accommodating. The rest of the sales and finance staff were also great, and really worked as a team to ensure we were well taken car of. More
I am very pleased with the transaction I had with Ken Wilson Ford. Hugh was very knowledgeable of the trucks available and their features. I will definitely do business with Ken Wilson Ford again. Wilson Ford. Hugh was very knowledgeable of the trucks available and their features. I will definitely do business with Ken Wilson Ford again. More
The service level is always top notch. They take the necessary time to make sure all repairs are done correctly. With service like this I will always use them for service and when it's t They take the necessary time to make sure all repairs are done correctly. With service like this I will always use them for service and when it's time to buy another vehicle Ken Wilson is where I will buy from. More
The lady that checked my car in for recall was so nice & professional. She sent me over to Herb. He was on the phone. He was so unprofessional. He looked over at the lady & was so mean telling her her not t professional. She sent me over to Herb. He was on the phone. He was so unprofessional. He looked over at the lady & was so mean telling her her not to send no one over to him he was on phone. When I got home I remembered I wanted to check & see if I could get the tire pressure light turned off. I called Ken Wilson Herb answered I asked if him if they could get tire pressure light he said he would have them check it out. When I went to pick escape up the next day I looked at the paper he handed me & seen the tire pressure light was not on the list. I asked Herb did they check tire pressure light. He said the lady wrote up the escape was there for recall. He acted like he didn't know anything about tire pressure light. I don't like being lied to. He said they would have to order part for $80 & $50 to install. He never said anything about me calling him to check tire pressure light to see if they could get it to turn off. I didn't let him order part. I don't think I want my car to be worked on by his staff, since he is so mean to me & his employees. When you let someone else be service manager let me know & I will let Ken Wilson work on the escape again. More

