Ken Waschke Auto Plaza - Service Center

My truck repairs have been put off for a day on two separate occasions, this is after dropping it off the night before both times. The second time was after waiting three weeks for the appointment. The separate occasions, this is after dropping it off the night before both times. The second time was after waiting three weeks for the appointment. They will never sell me another vehicle. I have not been rude to anybody there. I can’t understand the way they do business. More

Service department ripped us off after fixing what they already “fixed”. The bill was ridiculously high considering they had it for 3.5 months with no timeline given. Then on top of it someone smashed the already “fixed”. The bill was ridiculously high considering they had it for 3.5 months with no timeline given. Then on top of it someone smashed the side of vehicle with a plow. No paperwork and the manager seemed mad about it when I should have been. More

First they told me the wrong date so when I showed up I had to make a new appointment, I put new date into my phone and when I repeated the new date they said the date wrong again. Brought my truck in agai had to make a new appointment, I put new date into my phone and when I repeated the new date they said the date wrong again. Brought my truck in again for another service after having made the appointment about 10 day earlier, only to find out they did not have the parts, had to wait 1/2 hour for them to drive to their other dealership and another 1/2 hour back to get the parts. When I went to pay my bill I said wow, not as expensive as I thought it would be, to which the lady at the service desk blurted out, well I can add some ther charges if you would like. Very professional lady! Paid my bill and left. The next day got a call that they failed to charge me $54.01 for the filter and oil. Offered to eat the charges but that is not the way I was raised. Made a special trip back to town the next day to square up. Handed the guy $100.01 to payoff the bill. Was handed $56 back . I looked at him and said I thought you said it was $54.01, and looked at my change. Finally was able to get the correct change & leave. My last 3 or 4 appointments have been botched in some way. More

recall 2006 solstice disappointment last week to go out to garage after a recal on our little car and it wont start full battery power nothing to ignition disappointment last week to go out to garage after a recal on our little car and it wont start full battery power nothing to ignition More

Fast service! We recently had our first oil change - QUICK! And they even washed my truck! No other dealership has ever done that! very impressed. The service depar We recently had our first oil change - QUICK! And they even washed my truck! No other dealership has ever done that! very impressed. The service department is always quick and very helpful! More

Great Service! Needed work done on my engine. We scheduled an appointment, they told me 3.5 hrs to complete the job and they were done in 3 hrs. The service dept. he Needed work done on my engine. We scheduled an appointment, they told me 3.5 hrs to complete the job and they were done in 3 hrs. The service dept. here is the absolute best I’ve ever worked with. More

Top-notch service This is a true dealership that puts its customers first. From Dave our sales representative to the service department for an oil change & to Janet the This is a true dealership that puts its customers first. From Dave our sales representative to the service department for an oil change & to Janet the customer service support. I couldn't ask for a more pleasant experience. Thank you! More

Oil Change Fantastic service with Ken Waschke Auto Plaza. Brought my car in for an oil change. Employees are helpful and car was done in a timely manor. Fantastic service with Ken Waschke Auto Plaza. Brought my car in for an oil change. Employees are helpful and car was done in a timely manor. More

Great service department. Called in my problem at 9:32 am Friday the 15th,brought my truck in before 10:00 the service mgr. called at 10:47 that my problem was repaired. Called in my problem at 9:32 am Friday the 15th,brought my truck in before 10:00 the service mgr. called at 10:47 that my problem was repaired. More

Great Service Team Technicians are knowledgeable and expedient on there services performed, would recommend this team to my friends and family. Very friendly and courteo Technicians are knowledgeable and expedient on there services performed, would recommend this team to my friends and family. Very friendly and courteous team and reputable. More