Ken Vance Honda

Recall Regret I just wanted to tell people getting a recall for the air bag shrapnel that I went in to the Eau Claire WI Honda dealership with cruise control and a I just wanted to tell people getting a recall for the air bag shrapnel that I went in to the Eau Claire WI Honda dealership with cruise control and a horn that worked and as soon as I left the dealership they didn't work. I rescheduled an appointment with them for the following week about the problem, and they just took it apart, and said it was on it's way out. My husband knew what had happened for he works on all our vehicles. He told them that they pulled to hard without applying pressure to the clock spring. Well then after I left the next day my car wouldn't start. My husband said they didn't put the battery on right. So my husband fixed that. He started to fix the clock spring and they put so much thread locking fluid that the screw was striped and he has to drill it out. They knew that he was going to fix it why would they put this on at all. I'm now driving our back up car because I received bad service, for a recall item. I wish they would had just put in the part at my cost since they already had it torn apart, but instead they had bad customer service, and left me with a problem to fix. More

Excellent Service I live in St. Paul, MN, and of the numerous Honda dealerships in the Twin Cities, I'd rather drive to Eau Claire, WI to buy a vehicle through trustwor I live in St. Paul, MN, and of the numerous Honda dealerships in the Twin Cities, I'd rather drive to Eau Claire, WI to buy a vehicle through trustworthy salesman, Dan McCargor, who was referred to me by my sister-in-law. My family has purchased 3 vehicles from him so far, and expect to buy another sometime soon. He doesn't pressure-sell to you, and makes sure that you're well taken care of whether you're buying a new or used vehicle. More