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Ken Stoepel Ford
Kerrville, TX
406 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 406 reviews
January 14, 2019
Untrustworthy used car sales I bought a 2015 Transit from these people and basically can’t ise it until thousands of dollars in repairs are made. Rear axle seals out and they clea I bought a 2015 Transit from these people and basically can’t ise it until thousands of dollars in repairs are made. Rear axle seals out and they clearly cleaned the wheel to conceal their bad seals. The inner wall of the wheel was caked with grease showing the long term bad seal. Then to top it off there is a design flaw that allows water into the air filter. How did this vehicle get 77 thousand miles without this problem. It didn’t. They cleaned the water out of it to get it running and sold it to me. They knew about these major issues. There is no way they couldn’t. Absolutely do not trust this dealer! More
by Rockabout
Employees Worked With
John Finster, Juan Rodriguez, Cody Benishek
January 03, 2019
The only way to buy a vehicle. I'm a teacher, and the only way I could afford a big vehicle is to buy used. I found a 2017 Expedition for a good price. I'm a teacher, and the only way I could afford a big vehicle is to buy used. I found a 2017 Expedition for a good price. More
by Johnrand
Employees Worked With
Tom Hinckley, Steve Black
December 28, 2018
Wonderful service and experience! Amazing car buying experience. Never have we been taken care of with such genuine care. Our salesman, Steve, was truly top notch! We’ve purchased ov Amazing car buying experience. Never have we been taken care of with such genuine care. Our salesman, Steve, was truly top notch! We’ve purchased over a dozen vehicles over the years and this tops them all. We will be returning to Stoepel Ford Lincoln when the next purchase is needed! As a resident of northern San Antonio, the drive to Kerrville was well worth it! More
by JBcarbuyer
Employees Worked With
Steve Black
December 27, 2018
Excellent Experience We couldn’t have asked for a more pleasant car buying experience. Steve was helpful, knowledgeable and went above and beyond to ensure that our new ve We couldn’t have asked for a more pleasant car buying experience. Steve was helpful, knowledgeable and went above and beyond to ensure that our new vehicle purchase went smoothly. We have been recommending this dealership to our friends and family. Thank you! More
by Jsehlke
Employees Worked With
Steve Black
December 24, 2018
Excellent customer service!! So helpful and friendly, they definitely went the extra mile to get me into the truck I wanted. I wouldn’t go anywhere else! Steve Black & Juan Rodriq So helpful and friendly, they definitely went the extra mile to get me into the truck I wanted. I wouldn’t go anywhere else! Steve Black & Juan Rodriquez are the absolute best! More
by Bob
Employees Worked With
Juan Rodriguez, Steve Black
December 19, 2018
Great Experience Everyone was easy to work with. We got a fair trade on our car and a good price on the vehicle purchased. Although it took a while for us to get the Everyone was easy to work with. We got a fair trade on our car and a good price on the vehicle purchased. Although it took a while for us to get the chance to finalize paperwork, we are very pleased with our experience. More
by Latcholay
Employees Worked With
Peggy Salazar, Tom Hinckley, Steve Black
December 16, 2018
Steve Black - the miracle man It was super easy to work with the great team at Ken Stoepel Ford. I had only a used car as a down payment and they still worked with me while being It was super easy to work with the great team at Ken Stoepel Ford. I had only a used car as a down payment and they still worked with me while being respectful and professional. They managed to put my family in a better car than what we traded in for. Our new car is a blessing in so many ways. Mr. Steve Black is a miracle man and jumps thru hoops to get the job done. He was extremely professional and took us under his wing with all his wise insurance tips. Not only is he our salesman but I see many homemade treats from us on his desk in the future. Seantel, Juan, Steve Black, and the business team are the best. More
by Blessedngrateful
Employees Worked With
Juan Rodriguez, Steve Black, Seantel Trask
December 15, 2018
I am very happy with the purchase of my 2019 Ford Edge. Very please with the service I got at Ken Stoepel Ford. Mr Black was very polite, friendly & helpful and I believe very honest with me due to my lack Very please with the service I got at Ken Stoepel Ford. Mr Black was very polite, friendly & helpful and I believe very honest with me due to my lack of knowledge about these newer SUV & financing. I asked lots of question & he was always patient with me. I would happily recommend Mr Black to anyone. More
by Gale'sEdge
Employees Worked With
Steve Black
December 14, 2018
Extraordinary Steve Black was everything you would want in a salesman. He was attentive, accommodating, and very thorough. He knows his product and listens to the Steve Black was everything you would want in a salesman. He was attentive, accommodating, and very thorough. He knows his product and listens to the desires and interests of the buyer. It was one of the best car buying experiences that I have ever had. More
by Real gal
Employees Worked With
Cameron Service Advisor , Juan Rodriguez, Steve Black
December 14, 2018
Very helpful Very nice and helpful employees took the time to help me find just the right SUV car for me. Helpful when going over all the safety discounts with me Very nice and helpful employees took the time to help me find just the right SUV car for me. Helpful when going over all the safety discounts with me this helped me with my automobile policy and rates. Like daytime running lights and more. Juan Rodriguez, Talk with me about the warranty and premium maintenance plan. A VERY GOOD PLAN to have. Danny Flores, Was very helpful he let me look at cars and suv's tell I fond just the right one for me. I like that I have been told that I can call If I need to ask questions about my new FORD ESCAPE.... If your thinking about the ESCAPE. Your going to fall in LOVE with it! And if your looking to Buy a FORD KEN STOEPEL is the place to go! More
by Got a Ford!
Employees Worked With
Danny Flores, Juan Rodriguez
