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Ken Stoepel Ford
Kerrville, TX
411 Reviews
Welcome to Ken Stoepel Ford! Located in Kerrville, TX. Ken Stoepel Ford is proud to be one of the premier dealerships in the area serving Kerrville, San Antonio, Fredericksburg, Hill Country and Boerne,Texas. From the moment you walk into our showroom, you'll know our commitment to customer service is second to none. We strive to make your experience with Ken Stoepel Ford a good one – for the life of your vehicle. Whether you need to lease, purchase, finance, or service a new or pre-owned vehicle, you’ve come to the right place. Call 830-257-5553 to schedule your no-obligation test drive today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 411 reviews
December 08, 2007
We went to this dealership in November to buy a 2008 Focus. After waiting in the sales office for two hours for the salesman to go back and forth and wait on other customers, we FINALLY agreed to paymen Focus. After waiting in the sales office for two hours for the salesman to go back and forth and wait on other customers, we FINALLY agreed to payments of $450. Even this was a little high for us so the salesman told us he would not have the first payment due until January to give us a little bit of a cushion on the high payment. We agreed to this. When we got to the finance office to sign the paperwork, the payments had been mysteriously raised to $465. The finance officer said he must have "misunderstood the information given to him by the salesman." To be even more sneaky, the first payment's due date was December NOT January like we were promised. Nothing we agreed to with the salesman actually made it onto the paperwork. We were deceived the entire sale. They said anything to make the sale and nothing that was said was put into writing! Do NOT buy from this dealer-take the extra time and go to San Antonio-it is WELL worth it! More
by Christi9290
Employees Worked With
Abear and Frasier
