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Ken Stoepel Ford
Kerrville, TX
402 Reviews
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Showing 402 reviews
July 03, 2008
I bought a truck from this dealership and was extremely happy with the sales experience and their service department. Because of that positive experience, I recently came back as a repeat customer to buy t happy with the sales experience and their service department. Because of that positive experience, I recently came back as a repeat customer to buy the only 2008 Mustang Bullitt on their lot. Again, the sales experience was very positive. Michael Rodriguez was my sales person and he was very helpful, knowledgeable, and fully explained every question I had about my purchase. I highly recommend this dealership if you are considering the purchase of a new Ford vehicle. More
by bullitt4428
Employees Worked With
Michael Rodriguez
December 08, 2007
We went to this dealership in November to buy a 2008 Focus. After waiting in the sales office for two hours for the salesman to go back and forth and wait on other customers, we FINALLY agreed to paymen Focus. After waiting in the sales office for two hours for the salesman to go back and forth and wait on other customers, we FINALLY agreed to payments of $450. Even this was a little high for us so the salesman told us he would not have the first payment due until January to give us a little bit of a cushion on the high payment. We agreed to this. When we got to the finance office to sign the paperwork, the payments had been mysteriously raised to $465. The finance officer said he must have "misunderstood the information given to him by the salesman." To be even more sneaky, the first payment's due date was December NOT January like we were promised. Nothing we agreed to with the salesman actually made it onto the paperwork. We were deceived the entire sale. They said anything to make the sale and nothing that was said was put into writing! Do NOT buy from this dealer-take the extra time and go to San Antonio-it is WELL worth it! More
by Christi9290
Employees Worked With
Abear and Frasier
