Ken Stoepel Ford

Great after-the-sale service I dropped by the Service Department without an appointment with a "just out of warranty" issue with my 3013 Edge. To my pleasant surprise, Tommy Terre I dropped by the Service Department without an appointment with a "just out of warranty" issue with my 3013 Edge. To my pleasant surprise, Tommy Terrell immediately diagnosed the problem and had a technician replace the part within just a couple hours. Further, he was able to cover the cost of the repair under the dealership's customer satisfaction program. He asked me what would make me happy, I told him, and he made it happen. Just another example of the great treatment I have always had from the Ken Stoepel sales, service and QuickLane departments. Great folks to do business with! More

Outstanding Service I had a 2015 F-250 King Ranch with only 1500 Miles on it, and it left me stranded in Kerrville Texas for 3 days. I dropped the vehicle off at the Ken I had a 2015 F-250 King Ranch with only 1500 Miles on it, and it left me stranded in Kerrville Texas for 3 days. I dropped the vehicle off at the Ken Stoepel Ford House. The whole staff at this dealership is amazing. They furnished me a rental car (No Charge) and they also picked up the 3 nights of motel bills that I occurred while being stranded. This dealership went beyond its means to do ever thing they could to make things right.. If I ever purchase another Ford it will be from the fine folks at Ken Stoepel Ford in Kerrville Texas Regards , Ricky N More

They will work with you Finding a vehicle was difficult, but the guys at Ken Stopel were willing to help me. I only drove a few vehicles before landing on a 2014 Dodge Charge Finding a vehicle was difficult, but the guys at Ken Stopel were willing to help me. I only drove a few vehicles before landing on a 2014 Dodge Charger. I was worried that I wouldn't be able to get a vehicle because I still had to pay another one. With much anticipation, I was able to get the car I wanted and the process went smooth. I would recommend this dealership because they are willing to work with you no matter what your situation is. Thank you! More

Two tumbs up!!! Mike was the best sell person I ever dealt with. I appreciate the blue collar approached to the sale ... Basically in 10 minutes we had the deal wrapp Mike was the best sell person I ever dealt with. I appreciate the blue collar approached to the sale ... Basically in 10 minutes we had the deal wrapped up. I welcomed his help moving the " house" from my old truck into the new one More

2016 Ford Fusion The Sales Staff, Tom and GM Terry were all helpful and knowledgable. I currently own 10 Ford vehicles and most importantly, I will be back to do busi The Sales Staff, Tom and GM Terry were all helpful and knowledgable. I currently own 10 Ford vehicles and most importantly, I will be back to do business with Ken Stoepel Ford. More

Andrea was a wonderful and thorough salesperson. Andrea made us feel very important and helped in every area of our buying experience. Everyone we dealt with was courteous and we would definitely re Andrea made us feel very important and helped in every area of our buying experience. Everyone we dealt with was courteous and we would definitely recommend Ken Stopel Ford to friends and family! More

The Team At Ken Stoepel Ford Is The Best The Sales Staff At Ken Stoepel Ford Is The Best In Sales & Service For Over 50 Years Of Selling To Sell Again And Good Friends The Make Sure You And The Sales Staff At Ken Stoepel Ford Is The Best In Sales & Service For Over 50 Years Of Selling To Sell Again And Good Friends The Make Sure You And Your Family Are Always Gong & Keep Comeing Back Each & Every Time So Here is The Next 50 Great Years of Selling To Sell Again Thanks Again More

Very Pleased! I want to recommend Ben Gardner of Ken Stoepel Ford, to any prospective car buyer. Ben was super helpful , polite and above all honest! I live approxi I want to recommend Ben Gardner of Ken Stoepel Ford, to any prospective car buyer. Ben was super helpful , polite and above all honest! I live approximately 4 hours away and I asked Ben for his honest assessment of the used car that I was interested in. He was spot on !! He sent me pictures, had the car ready when I arrived and answered all of my questions. I was really impressed with his professionalism and pride that he has in his dealership. It was a great experience! More

best car buying experience I have had We are new to texas and visited Ken stoepel ford in kerrville.i expained my situation to Ben our salesman.he let me take a Ford fusion to my wife at h We are new to texas and visited Ken stoepel ford in kerrville.i expained my situation to Ben our salesman.he let me take a Ford fusion to my wife at home. No go. So we dicussed what she and I wanted. He found the right car and the right solution for us. Best car buying experience we have had. Ben was helpful and patience with me my wife 7 year old daughter and my mama. I would highly recomend Ben Gardiner and Ken Stoepel Ford. Michael Friedmann More

Dreading Car Shopping. However When we pulled up I said o.k. the wolves are lurking. Got out and much to my surprise, we weren't attacked! Our salesman was Ben. I have never been When we pulled up I said o.k. the wolves are lurking. Got out and much to my surprise, we weren't attacked! Our salesman was Ben. I have never been so impressed with a car salesman than I was with Ben. PROS : Kind, patient, funny, always had a genuine smile going on, polite, not pushy at all, relaxed, Ben had this calmness to him that transferred onto me, Ben isn't your typical stereo-type salesman that we think of and dread, answered our questions or found the answer for us, very detailed about the car we were looking at. CONS : Zip, Zero, Nada. I would 100% recommended Ken Stoepel Ford Lincoln to anyone buying or leasing. You will not get "attacked by wolves". Ask for Ben, you will NOT be dissappointed. Thank you Ben for all your help! You're the best! More