Ken Stoepel Ford

Service department is excellent My 2011 f250 6.7 had a catastrophic engine failure. The guys at ken stoeple were amazing throughout the whole process, ensuring this unfortunate event My 2011 f250 6.7 had a catastrophic engine failure. The guys at ken stoeple were amazing throughout the whole process, ensuring this unfortunate event went very smooth. They even picked me up in San Antonio. When I came back to pick up the truck when the repairs were finished. They called me daily the 4 days they had the vehicle giving me updates and sending pics of the progress. Also ensuring that a brand new motor was put into my vehicle at no cost at all to me. I would recommend anyone to go the extra distance to to make sure all your vehicle issues were handled here they are great. Once again thank u to the the service department at ken stoeple ford, and especially the gentlemen who I dealt with although I do not recall his name. My truck was even detailed when I picked it up, don't rip yourself off go to hen stoeple More

Service with A smile II have serviced my Ford Escape since moving to Kerrville two years ago. I always found the Service Department very helpful and friendly. Last week I II have serviced my Ford Escape since moving to Kerrville two years ago. I always found the Service Department very helpful and friendly. Last week I purchased a new car and once again my sales person Andrea O'Neal was most helpful and a pleasant to work with. More

Great after-the-sale service I dropped by the Service Department without an appointment with a "just out of warranty" issue with my 3013 Edge. To my pleasant surprise, Tommy Terre I dropped by the Service Department without an appointment with a "just out of warranty" issue with my 3013 Edge. To my pleasant surprise, Tommy Terrell immediately diagnosed the problem and had a technician replace the part within just a couple hours. Further, he was able to cover the cost of the repair under the dealership's customer satisfaction program. He asked me what would make me happy, I told him, and he made it happen. Just another example of the great treatment I have always had from the Ken Stoepel sales, service and QuickLane departments. Great folks to do business with! More

Outstanding Service I had a 2015 F-250 King Ranch with only 1500 Miles on it, and it left me stranded in Kerrville Texas for 3 days. I dropped the vehicle off at the Ken I had a 2015 F-250 King Ranch with only 1500 Miles on it, and it left me stranded in Kerrville Texas for 3 days. I dropped the vehicle off at the Ken Stoepel Ford House. The whole staff at this dealership is amazing. They furnished me a rental car (No Charge) and they also picked up the 3 nights of motel bills that I occurred while being stranded. This dealership went beyond its means to do ever thing they could to make things right.. If I ever purchase another Ford it will be from the fine folks at Ken Stoepel Ford in Kerrville Texas Regards , Ricky N More

They will work with you Finding a vehicle was difficult, but the guys at Ken Stopel were willing to help me. I only drove a few vehicles before landing on a 2014 Dodge Charge Finding a vehicle was difficult, but the guys at Ken Stopel were willing to help me. I only drove a few vehicles before landing on a 2014 Dodge Charger. I was worried that I wouldn't be able to get a vehicle because I still had to pay another one. With much anticipation, I was able to get the car I wanted and the process went smooth. I would recommend this dealership because they are willing to work with you no matter what your situation is. Thank you! More

Two tumbs up!!! Mike was the best sell person I ever dealt with. I appreciate the blue collar approached to the sale ... Basically in 10 minutes we had the deal wrapp Mike was the best sell person I ever dealt with. I appreciate the blue collar approached to the sale ... Basically in 10 minutes we had the deal wrapped up. I welcomed his help moving the " house" from my old truck into the new one More

2016 Ford Fusion The Sales Staff, Tom and GM Terry were all helpful and knowledgable. I currently own 10 Ford vehicles and most importantly, I will be back to do busi The Sales Staff, Tom and GM Terry were all helpful and knowledgable. I currently own 10 Ford vehicles and most importantly, I will be back to do business with Ken Stoepel Ford. More

Andrea was a wonderful and thorough salesperson. Andrea made us feel very important and helped in every area of our buying experience. Everyone we dealt with was courteous and we would definitely re Andrea made us feel very important and helped in every area of our buying experience. Everyone we dealt with was courteous and we would definitely recommend Ken Stopel Ford to friends and family! More

The Team At Ken Stoepel Ford Is The Best The Sales Staff At Ken Stoepel Ford Is The Best In Sales & Service For Over 50 Years Of Selling To Sell Again And Good Friends The Make Sure You And The Sales Staff At Ken Stoepel Ford Is The Best In Sales & Service For Over 50 Years Of Selling To Sell Again And Good Friends The Make Sure You And Your Family Are Always Gong & Keep Comeing Back Each & Every Time So Here is The Next 50 Great Years of Selling To Sell Again Thanks Again More

Very Pleased! I want to recommend Ben Gardner of Ken Stoepel Ford, to any prospective car buyer. Ben was super helpful , polite and above all honest! I live approxi I want to recommend Ben Gardner of Ken Stoepel Ford, to any prospective car buyer. Ben was super helpful , polite and above all honest! I live approximately 4 hours away and I asked Ben for his honest assessment of the used car that I was interested in. He was spot on !! He sent me pictures, had the car ready when I arrived and answered all of my questions. I was really impressed with his professionalism and pride that he has in his dealership. It was a great experience! More