
Ken Stoepel Ford
Kerrville, TX
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Absolutely the best!!! Sales, Financing and Service!!! My experience over that last 4 years with Ken Stoepel is nothing but outstanding. My family has purchased 3 vehicles there. Our salesman, Alfred My experience over that last 4 years with Ken Stoepel is nothing but outstanding. My family has purchased 3 vehicles there. Our salesman, Alfred Hernandez, is amazing and I will never use anyone else. He is personable, respectful and is NOT pushy. He goes above and beyond. 2 weeks ago I called him and told him what I wanted and what I could pay. He went to work. Within a couple of days he found a few options for me to choose from and what I would be looking at in payments. All I had to do was to go up there, get the value on my trade in, say "yes, I want this one" and he handled all the rest. Alfred is also a compassionate person. My father passed away in 2016. In 2017 I made the decision to get rid of his car. This was very emotional for me. I stood in the parking lot and cried. Alfred was caring and empathetic. He knew how much that car meant to my dad and how much my dad means to me. I wouldn't have been able to hand those keys over to anyone else. I can't say enough positive things about Alfred. Tom Hinckley handled the financing on all vehicles. My last purchase he had all the paperwork ready for me to sign so I was not there very long at all. He even called my insurance company to help me get changes made! I will not take any of my vehicles to have service completed on them except for Ken Stoepel. David Spinks is my go-to person. He handles all the service and maintenance on my vehicle and my dad's truck. David always makes sure to explain in detail what is going on, what needs to be done and will show me when necessary. He makes sure that I am taking care of. More
Great all around car buying experience! We just purchased our second vehicle from Ken Stoepel Ford and we live over 3 hours away. From choosing a vehicle all the way through the financing o We just purchased our second vehicle from Ken Stoepel Ford and we live over 3 hours away. From choosing a vehicle all the way through the financing of the vehicle, the staff here make your vehicle purchase enjoyable. Our latest vehicle was even delivered to our house! Thanks Terry Massey and Ken Stoepel Ford for making this car purchase tops! More
Truck purchase experience Great experience purchasing my new truck. Was easy, effiecent and no pressure sales pitch. Very clean and comfortable facility. Salesperson was most Great experience purchasing my new truck. Was easy, effiecent and no pressure sales pitch. Very clean and comfortable facility. Salesperson was most helpful and made it easy in making final choice of vehicle. dealerships website made it easy to shop prior to going to facility. More

Going Above and Beyond If your buying a new Ford Vehicle, Ken Stoepel is the place to buy! Not only do they get the deal done. They do it with professionalism and best in cl If your buying a new Ford Vehicle, Ken Stoepel is the place to buy! Not only do they get the deal done. They do it with professionalism and best in class customer service! I huge thanks to Chrissy, Ben, and Mike!! More

Good customer service Gary Washington was a great guy to work with. We were in a desperate situation and he helped us out. Wish we could have gotten more for our trade in, Gary Washington was a great guy to work with. We were in a desperate situation and he helped us out. Wish we could have gotten more for our trade in, but it is what it is. More
An Excellent Experience Danny was the best and most knowledgeable car salesman I have had the pleasure of dealing with in sometime. He was very patient and eager to assist u Danny was the best and most knowledgeable car salesman I have had the pleasure of dealing with in sometime. He was very patient and eager to assist us in every way. Danny listened to what we were thinking of buying and he helped us find the right vehicle. I would highly recommend him to anyone who is looking for a vehicle. More
They seem to stand behind there work Ken Stoepel did what they could to help me out. The guys took a little bit of time but in the end I believe they made things right. Thank you. Ken Stoepel did what they could to help me out. The guys took a little bit of time but in the end I believe they made things right. Thank you. More
Excellent Danny was very knowledgeable and took the time make sure I purchase the right vehicle. The new version vehicle was ready for pickup ahead of schedule Danny was very knowledgeable and took the time make sure I purchase the right vehicle. The new version vehicle was ready for pickup ahead of schedule and I was walked through all the detail on the operation of everything. I have never had this good of service with any other dealer. More
Fun & Enjoyable We LOVE Ken Stoepel Ford! My Husband and I have purchased 3 vehicles from them over the years. The experience is always Great. Recently we upgraded ou We LOVE Ken Stoepel Ford! My Husband and I have purchased 3 vehicles from them over the years. The experience is always Great. Recently we upgraded our Family Ford Expedition to a newer one. Everyone from Yvette S., Scott S, Peggy S, & Tom H made our experience fun, easy & enjoyable. Best of All I had my oldest Daughter with me and she was very impressed how friendly everyone was and how smooth & fast the over all transaction went. Life is full of Stress and buying a new vehicle shouldn't be. Thank you Ken Stoepel Ford! Love the Blundell Bunch Mr Shannon, Tricia, LeAnn, Larry, Emily & JohnPaul More
Great experience with sales staff. This dealership prides itself in their experience, knowledge and friendliness. They have a very good knowledge of both vehicles, and the various asp This dealership prides itself in their experience, knowledge and friendliness. They have a very good knowledge of both vehicles, and the various aspects of selling and trading. They also explain their price, trade in, and various packages for the cars and trucks they sell. I recommend them highly. More