Ken Stoepel Ford

Very friendly They found the car I wanted for the right price after we had contacted quite a few dealers. Other dealers just didn’t seem interested or either seemed They found the car I wanted for the right price after we had contacted quite a few dealers. Other dealers just didn’t seem interested or either seemed to have trouble finding the car I specified. Everything here was easy, and their response was excellent. More

Best dealership experience! If you want a good car and excellent customer service experience, I highly recommend Todd Odom at this dealership. I called the day before and told hi If you want a good car and excellent customer service experience, I highly recommend Todd Odom at this dealership. I called the day before and told him I saw a car I wanted because my car started dying, no AC. I decided to trade in my Nissan Rogue 2009 car for and upgraded 2014 Dodge Journey. I got to the dealership and Todd had the car ready to test drive. He took the time to pair my phone to the car etc., before I drove off so I could be safe. I washed my car a few days after purchasing the car and the water triggered a malfunction of some sort, when I called him, he was more concerned about my safety and was willing to exchange the car if needed. I was in and out in about in a little over an hour that day because of how organized he was. Todd’s follow through is awesome and he listens to what you really need to get you an ideal car. I love my car and it’s features. Very happy with my purchase. More

Polite amazing helpful The people in the dealership were very helpful. I told them what I was looking for and the reasoning and they knew what would be the best for me. And The people in the dealership were very helpful. I told them what I was looking for and the reasoning and they knew what would be the best for me. And also made it affordable. More

Golden Years We were looking for a vehicle. Checked a few places online, went looking one night at a dealership. Next day went back and talked to several salesmen We were looking for a vehicle. Checked a few places online, went looking one night at a dealership. Next day went back and talked to several salesmen and test drove one vehicle. They dropped the ball and didn’t even try to sell us that vehicle. Next came Ken Stoepel Ford in Kerrville. Steve Black greeted us and we told him what we were looking for. He then said hold on and went to get the truck he would buy. Lol. Well we took the Platinum F250 for a test drive and laughed. We never thought Steve would put us in that vehicle at a price we could afford. But they did! It was way more than what we wanted. But Steve was right the vehicle was exactly what we needed. Thank You Steve, Terry and Tom! We are so happy! More

My lease experience My existing Lincoln lease expired this summer so my wife and I stopped by your dealership while on a trip. Steve Black met us and was professional, c My existing Lincoln lease expired this summer so my wife and I stopped by your dealership while on a trip. Steve Black met us and was professional, courteous and helpful. He acted as tho we were the only customers in the world and had patience to work with our travel schedule and our many questions. He is regarded not only as our sales rep but as a friend. Ed Bridges Col. USAF (ret) More

F150 Purchase The service we received from Todd Odom and the rest of the staff at Ken Stoepel during our search for a new truck was outstanding. Todd patiently answ The service we received from Todd Odom and the rest of the staff at Ken Stoepel during our search for a new truck was outstanding. Todd patiently answered all our questions and requests and offered suggestions to meet our stated needs. I highly recommend Stoepel and will look to them for future vehicle needs. Trey Hughes More

Very pleasant salesman and courteous staff Todd Odom was very pleasant to work with. And all the other staff were courteous and friendly. I felt confident that Ken Stoepel Ford wanted to buil Todd Odom was very pleasant to work with. And all the other staff were courteous and friendly. I felt confident that Ken Stoepel Ford wanted to build their business on trustworthiness and therefore would do the right thing. They seemed to go above and beyond in making sure they deliver a quality vehicle and provide excellent service. They will definitely be on our A-list for beginning future car searches. More

Dash computer not functioning The sales process was without problem, which was not a surprise. However, after the paperwork was signed, the salesman was unable to get the dash com The sales process was without problem, which was not a surprise. However, after the paperwork was signed, the salesman was unable to get the dash computer to sync with my phone. Over the next couple of days it became clear the computer was broken. After five weeks I am still waiting for the replacement. The truck is only two years old and it makes no sense that they cannot get the replacement computer for weeks. More

Excellent It was a very good experience. I leased Mercedes Benz for a living for years and I am very happy with my Lincoln MKZ lease. I don't have to go to Sa It was a very good experience. I leased Mercedes Benz for a living for years and I am very happy with my Lincoln MKZ lease. I don't have to go to San Antonio for now! More

New Lincoln Purchase Peggy is awesome and made the process so easy! I highly recommend Ken Stoepel Ford Lincoln to anyone looking to buy a car. The entire staff is friendl Peggy is awesome and made the process so easy! I highly recommend Ken Stoepel Ford Lincoln to anyone looking to buy a car. The entire staff is friendly, knowledgeable and treats you like family. More