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Ken Stoepel Ford
Kerrville, TX
406 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 406 reviews
December 12, 2018
Happy with my purchase! My buying a used truck experience with Mr. Black, was stress free.He went above and beyond, helping me find exactly what I was looking for. After the My buying a used truck experience with Mr. Black, was stress free.He went above and beyond, helping me find exactly what I was looking for. After the sale, he made sure I was happy with my purchase. I will recommend Ken Stopel Ford to family and friends. More
by comanche, Lori 61
Employees Worked With
Steve Black
October 26, 2018
Got our new truck to pull our home We had a great experience all around when it came to Ken Stoepel Ford. It all began with an internet search, an innocent inquiry about a truck and an We had a great experience all around when it came to Ken Stoepel Ford. It all began with an internet search, an innocent inquiry about a truck and an estimated trade in value. Seantel returned my call within minutes to talk about my trade and what we were interested in. She was such a sweetheart and very engaged in all turns our conversation took; from us being full time RVers to where we had been to wanting to see pictures. She made an appointment for us to meet with Scott once we got back in town. When we arrived we were greeted immediately by Steve Black, we told him who our appointment was with, he took us to the lounge checked if he could get us anything and went to notify them that we had arrived. Scott was busy so Benjamin came to meet us and talk to us, so we wouldn’t have to wait longer than needed. Benjamin let us know that Steve would be assisting us as our product specialist. We took a few minutes to discuss what truck we came to look at. Unfortunately that had truck had been sold. Steve had listened to what we needed and offered to show us other models available that would meet our needs. After a couple test drives and some circling of the trucks we decided on one. Steve was informative and patient through our entire process. Knowing we were not from the area and that we hadn’t spent time there Steve answered questions and gave us some information about places to go. Steve provided us all the information about the deal and handed us over to Tom H., the finance guy. Tom continued with the great service that we had received from Seantel and Steve. Tom took the time to go over different options available to us, to explain them and to let us decide. Sssssoooo now we have a beautiful F350 to pull our new home that we will be picking up in a couple weeks. Thank you Ken Stoepel Ford for helping us get what we need so we can continue our adventure! More
by Steve & Kim
Employees Worked With
Tom Hinckley, Steve Black, Seantel Trask
October 16, 2018
Great Service from 2400 Miles Away! We were spending the summer in Maine when we decided to order a new truck to be picked up in Texas in October. We contacted Steve Black at Ken Stoepel We were spending the summer in Maine when we decided to order a new truck to be picked up in Texas in October. We contacted Steve Black at Ken Stoepel Ford and he couldn't have been more helpful in getting our truck spec'd, priced, and ordered. The truck came in ahead of schedule and Steve made is so easy to get it bought and out the door. We're very happy with the price and service we received from Ken Stoepel Ford and from Steve Black. More
by Mark & Teri
Employees Worked With
Juan Rodriguez, Steve Black
October 13, 2018
Friendly Service We Have Done Business With Ken Stoeple In The Past. It Was Recommend That We Visit Todd At Ken Stoeple Motors. We Found Exactly What We Wanted And Tod We Have Done Business With Ken Stoeple In The Past. It Was Recommend That We Visit Todd At Ken Stoeple Motors. We Found Exactly What We Wanted And Todd And His Staff Were Very Kind And Helpful. We Will Come Back Ken Stoeple In The Future. More
by Truck Fan
Employees Worked With
Todd Odom, Kathy Hall
October 05, 2018
A relaxed way to get what you need. Steve Black and Mike Dawson worked with me to get what I needed. They were very respectful and courteous. They worked well within my budget and found Steve Black and Mike Dawson worked with me to get what I needed. They were very respectful and courteous. They worked well within my budget and found the truck I wanted at the right price. I felt comfortable asking questions and got honest answers. I felt no pressure from them at all. More
by Proud Ford Owner
Employees Worked With
Cameron Service Advisor , Mike Dawson, Steve Black, Seantel Trask
October 02, 2018
Buying review. They handled everything very well. They know what they are doing. The people are friendly and remember my name. It was a great experience. They have g They handled everything very well. They know what they are doing. The people are friendly and remember my name. It was a great experience. They have great customer service. More
by jim84
Employees Worked With
Tom Hinckley, Steve Black
September 25, 2018
Amazing Customer Service I just purchased a Lincoln Navigator today and was so impressed with the attentiveness and friendliness of the entire staff. Sam was especially helpfu I just purchased a Lincoln Navigator today and was so impressed with the attentiveness and friendliness of the entire staff. Sam was especially helpful in making sure I was happy throughout the entire process. As an unexpected bonus, Sam even provided a beautiful bouquet of flowers at the end of the sale. Now that goes above and beyond anything I’ve ever experienced at a car dealership! They’ve set the standard very high! More
by SDavidson
Employees Worked With
Sam Hernandez, Tom Hinckley
September 23, 2018
Love this dealership I had an amazing experiance getting my car! Steve Black was very friendly and got me in my car that day. I have to say was the best experiance i have I had an amazing experiance getting my car! Steve Black was very friendly and got me in my car that day. I have to say was the best experiance i have had buying a car! Recommend anyone looking for a new car to shop here!! More
by Courtneyirene
Employees Worked With
Juan Rodriguez, Steve Black
September 17, 2018
Overall a great experience! The dealership was clean. The salesman and everyone else was very nice and helpful! Only problem I had was after taking the car home I saw some interi The dealership was clean. The salesman and everyone else was very nice and helpful! Only problem I had was after taking the car home I saw some interior damage from the factory (2019 mustang). The ford closer to where I lived helped me out in fixing it. Other than that great help all around and will be returning back to this dealership. Thank you greatly! **(Only rating it a 4 stars due to damages from the factory/or somewhere).** More
by DannyM
Employees Worked With
Danny Flores
September 07, 2018
Great all around experience My wife and I made the decision to buy a new car and we knew exactly what we wanted. We first went to a closer Ford dealer and wound up being thoroug My wife and I made the decision to buy a new car and we knew exactly what we wanted. We first went to a closer Ford dealer and wound up being thoroughly disappointed. I went to Ken Stoepel Ford, have purchased that car and been quite pleased with the experience. Went to their website first and got a quick response from Danny Flores in sales and set an appointment to come visit with him. Met him in person and things just clicked from their on. He set about searching for "my" car immediately, found what we wanted and made the arrangements to have it transported to the dealership. Throughout Danny stayed in touch, kept us informed and made the whole transaction go smoothly. New car buying has always seemed like an exercise in holding your temper, but Ken Stoepel Ford and Danny Flores have now shattered that stereotype. Thanks for a great experience. More
by luvretirement
Employees Worked With
Danny Flores, Juan Rodriguez
