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92 Reviews of Ken Pollock Volvo Cars - Service Center
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December 10, 2017
review of Drew Malligo Have dealt with Drew for last couple of years,he has always given me first class service. Highly recommended. Would not hesitate to send friends to Po Have dealt with Drew for last couple of years,he has always given me first class service. Highly recommended. Would not hesitate to send friends to Pollock for service. More
by davem44
Employees Worked With
Drew Malligo
October 09, 2017
Great service. Friendly and very helpful. Jason and Drew are wonderful to deal with. Very accommodating, knowledgeable and friendly. Service is quick and I appreciate the personalized servic Jason and Drew are wonderful to deal with. Very accommodating, knowledgeable and friendly. Service is quick and I appreciate the personalized service. They always go above and beyond my expectations. More
by Diane Gregory
Employees Worked With
Jason Correll, Drew Malligo
October 06, 2017
Service Very knowledgeable accommodating and great service they always accommodate me when I call. Enjoy the free car wash .Very pleasant to work with !!!' Ke Very knowledgeable accommodating and great service they always accommodate me when I call. Enjoy the free car wash .Very pleasant to work with !!!' Keep up the good work !!! More
by Disco Di
Employees Worked With
Drew, Jason Correll
October 06, 2017
Always a good experience Your service team does an excellent job of keeping customers informed of the repairs needed and the time it will take to make the repairs. If the job Your service team does an excellent job of keeping customers informed of the repairs needed and the time it will take to make the repairs. If the job is going to take longer than expected, I have always been notified in a timely manner. Estimated cost are also with in a few dollars of the actual cost and repairs that may be required in the future are noted on the sales slip. Thank you for taking my time in consideration More
by Sue
Employees Worked With
Jason Correll, Drew Malligo
March 09, 2017
Bad Customer Service Had my wheels scratched by service. Contacted manager. Went up to dealership. He freaked out on us and we left. We will go back just to make them make Had my wheels scratched by service. Contacted manager. Went up to dealership. He freaked out on us and we left. We will go back just to make them make this right after hey have been reported to Volvo Corporate! More
by MENTY
Employees Worked With
Murad Elbattah
January 07, 2017
Amazing staff! We came in with a vehicle that needed more to fix it than it was worth. After careful discussions with Drew at the service department, we decided tha We came in with a vehicle that needed more to fix it than it was worth. After careful discussions with Drew at the service department, we decided that another vehicle was our best option. Mike Gallucci and the rest of the staff rushed to help us. Even though we only bought a used car , they treated us like we were family. In the end we got a wonderful vehicle and made a few friends in the process. We will absolutely be back again. More
by phishinmikeyd
Employees Worked With
Jill Emmert.......... 5 stars , Michael Gallucci, Anthony "AJ" Musto
September 18, 2015
service Jennifer , Jason and the entire service department are great I really can't say enough about them. They took care of my every need completly satisfy Jennifer , Jason and the entire service department are great I really can't say enough about them. They took care of my every need completly satisfy with Ken Pollock service . More
by charlie1
Employees Worked With
Jennifer & Jason
September 18, 2015
Professional, helpful, informative, timely and valuable Jennifer and Jason are tops with me. I'm always greeted and treated warmly and respectively from the time one of them answers the phone when schedulin Jennifer and Jason are tops with me. I'm always greeted and treated warmly and respectively from the time one of them answers the phone when scheduling an appointment, to an update of parts/service needed, to the time I get in my car when leaving. Jason and Jennifer have always phoned me within a reasonable timeframe with updates, including, condition and cost of any replacement parts, along with the scheduled time of completing the necessary work. Absolutely two High Value people! More
by EWhite
Employees Worked With
Jason and Jennifer
September 06, 2015
Fabulous Everything and everyone, from the time I walked in the door, to the time I came back to get my car. Kind, courteous, friendly, helpful, knowledgeable. Everything and everyone, from the time I walked in the door, to the time I came back to get my car. Kind, courteous, friendly, helpful, knowledgeable. Fabulous!!!!! More
by susanbenson
Employees Worked With
Service department
August 14, 2015
excellent service The work I needed done was to change a tire and wheel alignment was completed on time promised to my complete satisfaction . I would recommend The work I needed done was to change a tire and wheel alignment was completed on time promised to my complete satisfaction . I would recommend Ken Pollacks to anyone either for serice or to buy a vehicle . More
by charlie1
Employees Worked With
Jen
