92 Reviews of Ken Pollock Volvo Cars - Service Center
Excellent Service! Purchased 2 Volvos so far from Ken Pollock Volvo because of the Great service! If I'm waiting or if a loaner vehicle is needed they're always able to Purchased 2 Volvos so far from Ken Pollock Volvo because of the Great service! If I'm waiting or if a loaner vehicle is needed they're always able to accommodate. After sales service is the most important aspect when I purchase my vehicles. The professional Service department has always been courteous and resolved vehicle issues the first time. Thanks for the excellent customer service! John Waldorf More
Excellence Great experience every time I’m there both in sales and service. They work to accommodate you and give you the best deal. I highly recommend. Great experience every time I’m there both in sales and service. They work to accommodate you and give you the best deal. I highly recommend. More
Always a pleasant experience The service team is always helpful, courteous and professional. I have purchased a used vehicle from Pollock's and I have another vehicle that gets s The service team is always helpful, courteous and professional. I have purchased a used vehicle from Pollock's and I have another vehicle that gets serviced at Pollock's. I have been pleased with the personal care I receive and the quality of the work that is performed. Excellent dealership! More
Very Professional Service Department Service is always done in a prompt manner with no surprises! Drew and Jason run a tight ship in the service department. Great dealership to work w Service is always done in a prompt manner with no surprises! Drew and Jason run a tight ship in the service department. Great dealership to work with! More
Tire replacment Drew was very nice to dale with and provided excellent service. I arrived at 5:00 a full 30 minutes after the service department was scheduled to clos Drew was very nice to dale with and provided excellent service. I arrived at 5:00 a full 30 minutes after the service department was scheduled to close. Drew stayed and talked to me about my problem until I was comfortable. More
Living up to their reputation I am a first time Volvo owner. I consulted with someone who owns a Volvo and they suggested Ken Pollock. One of the reasons they liked the dealershi I am a first time Volvo owner. I consulted with someone who owns a Volvo and they suggested Ken Pollock. One of the reasons they liked the dealership was because of the service department. I was told they were very friendly and went above and beyond. When I took my car in for a complimentary 5000 check, they took care of the minor issues I had, looked over everything and had my car returned to me promptly. They were friendly and courteous and made me feel at ease. The recommendation I received was spot on. Thank you! More
Great Service with out any hassle... Drew and the Volvo Service team did a fantastic job again.... always prompt, friendly and thorough in their explanation of what was found during servi Drew and the Volvo Service team did a fantastic job again.... always prompt, friendly and thorough in their explanation of what was found during service... always easy to deal with and very accommodating to work with my tight schedule. More
Volvo Service team Excellent service team and and fulfill all service requirements on time and at the quoted price! Scheduling appointments are easy and service team cal Excellent service team and and fulfill all service requirements on time and at the quoted price! Scheduling appointments are easy and service team calls with updates on delivering the car time. Well run shop. More
Great Service I worked with Drew on my service issue. As always he and Jason are courteous and extremely helpful. The problem was fixed. I am very satisfied. I worked with Drew on my service issue. As always he and Jason are courteous and extremely helpful. The problem was fixed. I am very satisfied. D. Lawrence More
Service very good Drew was excellent.Service on my Volvo, excellent all around. Drew was very good Will return again for service on my Volvo xc70 wagon. Thank you Drew was excellent.Service on my Volvo, excellent all around. Drew was very good Will return again for service on my Volvo xc70 wagon. Thank you More