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Ken Pollock Volvo Cars - Service Center

Pittston, PA

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92 Reviews

92 Reviews of Ken Pollock Volvo Cars - Service Center

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July 06, 2018

Service Been going there the past few years never had a problem with anyone there always helpful. Drew is the best answers every question he is the first guy More

by Bob1204
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Correll, Drew Malligo
Jul 08, 2018 -

Ken Pollock Volvo Cars responded

Thanks for the great review! We will be sure to thank Drew and Jason for always providing you with knowledgeable service. Let us know if there is anything else we can help you with. We always look forward to your next visit!

July 02, 2018

Body service I recently had my wind shield replaced at this dealership. They were very helpful, informative & kept me abreast of what was going on throughout the More

by CSwat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Krah
Jul 02, 2018 -

Ken Pollock Volvo Cars responded

Thank you so much for your wonderful review! It is so great to hear our Service team made it a pleasant experience.

July 02, 2018

Simply the best! Drew is always a delight to work with. Ken Pollock Volvo is simply the best! When I bought my car a few months back, Murad and his team were amazing More

by jkatyl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Gilroy, Murad Elbattah, Paul Mazzitelli, Anthony "AJ" Musto, Sue Hamad, Drew Malligo
Jul 03, 2018 -

Ken Pollock Volvo Cars responded

Thank you for your review! We are always happy to hear when a guest has a pleasant experience with us. We appreciate your business and hope to see you again! Thanks again for your review!

July 02, 2018

Fantastic service as always The service dept. always goes above and beyond to make me happy! All employee's are friendly and helpful. They make service as painless as possible!!! More

by Anna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Marcinkowski, Jason Correll, Drew Malligo, Angelo Manganello
Jul 03, 2018 -

Ken Pollock Volvo Cars responded

Thank you for taking the time to leave us a five-star rating and great review! It is great that our Service Department always goes above and beyond to make you happy. Also, we are glad that our employees are friendly and helpful in making the experience go smoothly. we hope that you will continue to choose us in the future!

June 15, 2018

Inspection and 2 replacements parts Drew has always been so nice and friendly when I call for service appointments. He remembers my name and my face when I arrive. I love the customer s More

by Mandal33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drew Malligo
Jun 16, 2018 -

Ken Pollock Volvo Cars responded

Thank you for taking the time to share your five-star review! It is our pleasure to provide the most outstanding experiences for you. We will certainly let Drew know that he has made a positive impact on your visits. And we look forward to continuing our relationship in the future!

June 15, 2018

Service is great Drew and his team are always wonderful to work with and take the best care of their customers! I would highly recommend this dealer to anyone! More

by TiaM623
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Correll, Drew Malligo, Angelo Manganello
Jun 17, 2018 -

Ken Pollock Volvo Cars responded

We're pleased that our team has earned your recommendation! Drew, Jason, and Angelo are always happy to help you and ensure that you are satisfied with your service. Thank you for the five-star review, and we look forward to your next visit.

June 09, 2018

Routine maintenance When I called to schedule my service, I was given an appointment that was convenient for me, in a timely way. Drew met me at the door to begin the se More

by driver623
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drew Malligo
Jun 10, 2018 -

Ken Pollock Volvo Cars responded

We're glad that you had a great experience during your service visit! We were happy to help you and ensure that you were completely satisfied. We look forward to serving you again in the future.

June 05, 2018

Drew Malligo #1 Service Advisor I am extremely pleased with the great service that Drew Malligo has given to myself and my wife when we bring our Volvo in for service. More

by eh7365
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Murad Elbattah, Paul Mazzitelli, Anthony "AJ" Musto, Drew Malligo
Jun 05, 2018 -

Ken Pollock Volvo Cars responded

We're glad that our team, especially Drew, has earned five-stars from you! We were happy to ensure that you were satisfied with your service and experience. Please come back if we can assist you with anything else in the future. We are always glad to help.

June 04, 2018

A Good Experience with Service Dept at Ken Pollock Volvo Was VERY satisfied with the service experienced. I would HIGHLY recommend Ken Pollock Volvo to all my friends and family. A very professional experi More

by wubbzy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drew Malligo
Jun 04, 2018 -

Ken Pollock Volvo Cars responded

We're glad that our Service Department has earned your recommendation! We are always happy to take care of you and your vehicle. If we can assist you with anything else, then please let us know. We look forward to serving you again in the future.

May 27, 2018

battery I am extremely pleased with the service I receive at Ken Pollocks Volvo! I was in and out within 10 minutes with a new battery. More

by eross
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drew Malligo
May 28, 2018 -

Ken Pollock Volvo Cars responded

Thank you for sharing the positive review! It was our pleasure to offer you an excellent and timely service visit. Please let us know if there is anything else we can assist you with!

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