Ken Pollock Volvo Cars

Wonderful Car Buying Experience! I recently made a purchase at Ken Pollock Volvo and was very pleased with my experience. Everyone I dealt with was extremely friendly, helpful and pro I recently made a purchase at Ken Pollock Volvo and was very pleased with my experience. Everyone I dealt with was extremely friendly, helpful and professional. I never felt pressured and would say this was the best car buying experience I've had. My mother also purchased her last vehicle at Ken Pollock as well and she would agree. I would recommend this dealership to anyone that values great customer service! More

Excellent customer service! My car wouldn’t start, so I called the dealership. I was connected to Jeff Ohm, who not only took the time to deliver me a loner, but also jumped my c My car wouldn’t start, so I called the dealership. I was connected to Jeff Ohm, who not only took the time to deliver me a loner, but also jumped my car and took it back to the dealership to get evaluated. It ended up only being a drained battery due to the extreme cold weather we were having. Long story short, I ended up buying another Volvo. Their customer service and attention to detail sold me. They really go above and beyond to make sure the customer is happy. I would recommend this dealership to anyone! More

Great employees and care great dealership overall from the buying experience to the customer care for appointments oils chanhed inspections etc! Would buy again as all employ great dealership overall from the buying experience to the customer care for appointments oils chanhed inspections etc! Would buy again as all employees were great to deal with! More

Excellent It is always a pleasure doing businesss with the staff at Ken Pollock They are very knowledgeable and helpful with our selection Have been a Volvo It is always a pleasure doing businesss with the staff at Ken Pollock They are very knowledgeable and helpful with our selection Have been a Volvo customer for 10 yrs + More

Customer centered care! I was recently involved in an accident and had to bring my car to the Ken Pollock collision center where they made the already frustrating experience I was recently involved in an accident and had to bring my car to the Ken Pollock collision center where they made the already frustrating experience easy and pain free. They handled all aspects of fixing the damage to the car beautifully. Not only does the car look like new but it was handled professionally and without any problems. Thank you to all at Ken Pollock who have not only made my car buying experience wonderful but also carried that same customer centered care continued into servicing my car after purchase! More

Leased an xc60 Jeff was knowledgeable, responsive and extremely professional. Overall experience was excellent. Pleasure to work with him and the rest of the team at Jeff was knowledgeable, responsive and extremely professional. Overall experience was excellent. Pleasure to work with him and the rest of the team at this dealership. More

Replace headlight We needed to get our headlight replaced while we were out of town. They did it quickly and did not charge us!!!!! Thanks so much!!!! We needed to get our headlight replaced while we were out of town. They did it quickly and did not charge us!!!!! Thanks so much!!!! More

Professional Experience We ended up leasing a XC60. The vehicle is an outstanding driving experience. We worked with Jeff at the dealership. He was very knowledgeable abou We ended up leasing a XC60. The vehicle is an outstanding driving experience. We worked with Jeff at the dealership. He was very knowledgeable about the vehicles details and if he didn't know the answer to a question, he very promptly found out for us. He was a pleasure to work with as well as the rest of the employees. More

Stellar customer service. Knowledgeable sale/finance team! Never pushy, always helpful! Very friendly sales employee & the finance manager treated me like I was his own daughter! I would recommend this dealers Never pushy, always helpful! Very friendly sales employee & the finance manager treated me like I was his own daughter! I would recommend this dealership for any car buying, new or used More

Easy ! We had a wonderful car buying experience at Ken Pollock ! Mike M. Did a superb job ! The experience from start to finish including a trade in was am We had a wonderful car buying experience at Ken Pollock ! Mike M. Did a superb job ! The experience from start to finish including a trade in was amazing. This is my second purchase at this dealership and we plan on coming back for all auto needs ! More