Ken Pollock Ford
Berwick, PA
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Excellent service This is a top notch dealership. They treated me like I was the only customer they had. Very professional, quick , and easy transaction. I flew in f This is a top notch dealership. They treated me like I was the only customer they had. Very professional, quick , and easy transaction. I flew in from Michigan to Scranton and they picked me up at the airport and drove me to the dealership. I would reccomend anybody to this dealership. My salesman Zack was outstanding. He was dealing with an elderly lady while I was waiting for paperwork and he treated her with the upmost respect and compassion. More
shopping for a car Decided to look for a suv because i drove my husbands new truck all winter. I liked being higher in the vehicle. I kept looking at everyone elses suvs Decided to look for a suv because i drove my husbands new truck all winter. I liked being higher in the vehicle. I kept looking at everyone elses suvs and decided i liked the jeeps. Looked online many times and checked out a couple and decided to make the trip to Berwick. Met Bob T. Talked with him and brought my husband down to see the jeep and it only took 4days and we bought it. Getting acquainted with ot now. Thank you everyone at Ken Pollock. Ford. More
Unicorn Dream Come True After my husband deemed my car search a unicorn, based on the facts of price and features, and my dream car "didnt exist".... That wasnt the case here After my husband deemed my car search a unicorn, based on the facts of price and features, and my dream car "didnt exist".... That wasnt the case here! We found it at Ken Pollock Ford Lincoln. It was exactly what I was searching for and so much more!!! And the price was AMAZING! Everyone was very friendly to work with and went the extra mile! A few improvements/ personal opinions: I did have to ask for the car to be vaccummed more thoroughly, and wish it was a certified pre owned in addition to having a little bit more information about the car such as its previous origin and a comparable window sticker. But overall it was worth driving a couple hours for my unicorn and left a satisfied customer! Thank you again Bob and team! P.S. They are even going the extra mile to try and help replace a small missing piece inside! More
Great buying experience The purchase of our Nautilus was a good experience. Delivery was very good Zach showed us how the controls, etc operated. My only disappointment was t The purchase of our Nautilus was a good experience. Delivery was very good Zach showed us how the controls, etc operated. My only disappointment was that the pickup service offered at the time of the sale never materialized when it came time to for garage work. I probably would not buy again from Pollock due to the time it takes to have the vehicle serviced. More
Great deal Got the best deal first trip there! Salesman, Luke was wonderful. Very happy with all thus far. We will go there again for our next car. Got the best deal first trip there! Salesman, Luke was wonderful. Very happy with all thus far. We will go there again for our next car. More
Very friendly Great to deal with and very friendly. No pressure to buy anything. Escape was ready for me when I got to the dealership, no waiting for anything. Great to deal with and very friendly. No pressure to buy anything. Escape was ready for me when I got to the dealership, no waiting for anything. More
Smooth Very easy, and very friendly. Great dealership with great a staff. The paperwork process was a breeze and the staff was very helpful and Informative. Very easy, and very friendly. Great dealership with great a staff. The paperwork process was a breeze and the staff was very helpful and Informative. More
2019 F150 When I am in the position to purchase a new vehicle I enjoy a smooth transaction. Ken Pollock Ford makes Purchasing a vehicle very easy. When I am in the position to purchase a new vehicle I enjoy a smooth transaction. Ken Pollock Ford makes Purchasing a vehicle very easy. More
2018 F-150 When I was searching for a new vehicle came across this dealership about an hour and a half away. They were helpful when I called, which allowed us to When I was searching for a new vehicle came across this dealership about an hour and a half away. They were helpful when I called, which allowed us to do some of the early numbers before I got there. The car was ready when I came to test drive it. When we ran the final numbers they stuck to what they said and gave me the same numbers we discussed. I felt Zack, my salesman, and Murad, The GM, were very honest and up front in any discussion. More
Ken Pollock Ford/Lincoln can’t be beat The sales team at Ken Pollock helped me and my fiancé into a brand new 2018 Ford Focus and we couldn’t be more appreciative. Their sales teams helped The sales team at Ken Pollock helped me and my fiancé into a brand new 2018 Ford Focus and we couldn’t be more appreciative. Their sales teams helped us find the best price possible. They even helped us find a better deal than we thought. The salesman Luke Henger extended his knowledge after hours to accommodate any questions we had. Without a doubt the best car purchase we ever made! More