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Ken Pollock Ford

Berwick, PA

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232 Reviews

1120 W Front St.

Berwick, PA

18603

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Showing 232 reviews

December 23, 2017

Excellent Murad made me buy the Lincoln Zach was a great salesman I will recommend this deletion to everyone I am so pleased with service n More

by Jmc112
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Uren, Zach Kostic
Dec 28, 2017 -

Ken Pollock Ford responded

Congratulations on your new Lincoln! We are so happy to hear that you have been pleased with your overall experiences with our dealership. Thank you for the review!

December 18, 2017

Quick and Easy Thank you so much Bob and the rest of the team for making this car buying experience ridiculously easy!! This is the least amount of time I have ever More

by Jamesfamily02
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Vilushis, Bob Thennes
Dec 21, 2017 -

Ken Pollock Ford responded

Yay! We love it when people enjoy the car buying process with us. It should be fun and not take forever! Welcome to the Ken Pollock Ford Lincoln Family and thank you for the review.

December 16, 2017

Zach was very helpful and friendly. The managers and sales person went out of there way to make sure we understood everything, very helpful and friendly. I would recommend this dealersh More

by patricia strzelecki
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Kostic
Dec 21, 2017 -

Ken Pollock Ford responded

Thank you for the review, Patricia! It was our pleasure. Enjoy!

December 13, 2017

New era at work Great people to deal with genuinely interested in your needs. Bob and Bill with you all the way from every question as soon as I walked in until I d More

by Liamwylie88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Uren, Bob Thennes
Dec 14, 2017 -

Ken Pollock Ford responded

Teamwork! We take pride in getting to know our customers and being there for them through the process. We are glad you enjoyed. Welcome to the Ken Pollock Ford Lincoln Family!

December 11, 2017

From Lunch To A New Car! I had gone to a different dealership to look at a car but they didn't have it on the lot so on my way home I went to get some lunch at a fast food pla More

by Susie B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Thennes, Mark Vilushis, Rob Register
Dec 14, 2017 -

Ken Pollock Ford responded

It was fate! We are so happy to have had just the vehicle you were shopping for. We hope you are enjoying your new used car!

December 10, 2017

People in sales The people in the sales department were second to none. Very knowledgeable of the Lincoln I was looking at.Bill was a very big help and answered all m More

by Deb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Uren
Dec 14, 2017 -

Ken Pollock Ford responded

Congratulations on the new Lincoln! We are glad to hear you enjoyed your experience. We look forward to seeing you again!

December 09, 2017

Customer concerns The dealership was concerned with my needs and concerns. The salesperson followed up with me in a timely manner when I was waiting for the car to com More

by Rita
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drew Bodner
Dec 14, 2017 -

Ken Pollock Ford responded

Your care and concerns are our number one priority! Thank you for the review and welcome to the Ken Pollock Ford Lincoln Family!

December 08, 2017

Very satisfied with friendly service and good pricing. Our purchase was handled very professionally and in a timely manner and all miner concern's where delt with after the time of sale easily. More

by Jimco11
Recommend Dealer
Yes
Employees Worked With
Bob Thennes
Dec 14, 2017 -

Ken Pollock Ford responded

We're here for you! Thank you for taking the time to review your experience before and after the sale. We appreciate it!

December 08, 2017

Excellent service Great experience very friendly would recommend to all of my friends. Everyone in the dealership made my car buying experience fun and very easy to do More

by Carguy1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Uren
Dec 14, 2017 -

Ken Pollock Ford responded

Thank you for the review! Car buying should be fun. We are glad you enjoyed. Welcome to the Ken Pollock Ford Lincoln Family!

December 08, 2017

Transmission problem Took care of the problem. Provided a loaner car while waiting on parts. Professional and friendly service that corrected the problem. Kept me well inf More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure if the names.
Dec 14, 2017 -

Ken Pollock Ford responded

Hi Mike! Glad we were able to get you back on the road in no time. Life is busy and we know what an inconvenience a car repair can be. We are happy to help!

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