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Ken Pollock Ford

Berwick, PA

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232 Reviews

1120 W Front St.

Berwick, PA

18603

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Showing 232 reviews

April 20, 2018

Great buying experience! Everyone at the dealership was friendly and helpful. They were able to beat the price I recieved from another dealership and I was able to take my car More

by mmcunningham
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Wade, Mark Vilushis
Apr 21, 2018 -

Ken Pollock Ford responded

Thank you for the five-star review! Congratulations and thank you for your business! It was our pleasure to work with you, and we will make sure to pass along your feedback to Jesse, Mark, and the team. We hope you enjoy your car, and look forward to serving you again in the future!

April 17, 2018

Quick to find me the vehicle I wanted. Staff was very friendly. Was impressed that they found me the vehicle I wanted very quickly and had it to me the next business day. More

by Jill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Thennes
Apr 17, 2018 -

Ken Pollock Ford responded

Hi Jill, we're so pleased to learn that you were impressed by our exceptional customer service. We were glad to help you find the vehicle that you wanted. Please reach out to us if we can assist you again in any way.

April 16, 2018

It was great, all the guys are wonderful Our experience at Ken Pollock was beyond great all the guys they're treated us with the utmost respect Bob Tanner was our salesman and he treated us g More

by Amanda420
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Uren, Bob Thennes, Mark Vilushis, Rob Register
Apr 17, 2018 -

Ken Pollock Ford responded

Amanda- Thank you for taking the time to share your experience with us. We are ecstatic to hear Rob, Bob, Bill, and Mark went above and beyond to assist you through the process. We hope you continue to love your brand new ride! We appreciate your loyalty and business.

April 16, 2018

Great Experience! The customer service was great at this dealership. From the moment we walked in till the moment I drove off with the new car it was a pleasant experie More

by Carly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Thennes
Apr 16, 2018 -

Ken Pollock Ford responded

Hi Carly, thank you for taking the time to post your review! We're thrilled to learn that you had a great experience with our friendly and knowledgeable staff. If you need anything else, then please reach out to us. We hope to see you again one day.

April 11, 2018

Sales review This dealership was great! Zach went above and beyond to make sure I purchased the car I wanted. After I decided on the car the process was absolutely More

by Jbidwell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Kostic
May 25, 2018 -

Ken Pollock Ford responded

Thanks for the 5 stars! We appreciate you and your business. Best of luck in your new ride!

April 10, 2018

Good deals in Berwick We shopped around, found the best deal in Berwick,PA. I found the dealership to offer a comfortable buying experience. i would highly recommend to an More

by Dan Karnick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Wade
May 25, 2018 -

Ken Pollock Ford responded

Thanks, Dan! We were happy to help you find the right vehicle for you at the right price!

April 09, 2018

Very customer friendly! I was treated with respect and fairly. I was very impressed with their head to toe warranty and how their finance department presented the different o More

by Jenny46
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Wolfe, Bob Thennes, Mark Vilushis, Murad Elbattah
May 25, 2018 -

Ken Pollock Ford responded

Thanks, Jenny!

April 06, 2018

Feeling like Family The service and knowledge was far supierior to any other dealership I have ever dealt with. They cannot do enough for you and nothing is ever too much More

by Truck guy Jk250
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Banks Parts Manager , Drew Bodner, Mark Vilushis, Murad Elbattah
May 25, 2018 -

Ken Pollock Ford responded

And family you are! Thanks for choosing KPFL; we were excited to get you in to the right vehicle at the right price!

April 06, 2018

Excellent! The service was amazing. We had an easy and stress free experience with Zach. Very kind and helpful, the environment was professional but relaxing. Ev More

by Leandrab
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Kostic
May 25, 2018 -

Ken Pollock Ford responded

It was a pleasure to work with you! Thank you for the 5 stars, see you soon!

April 01, 2018

Great, friendly service!!! Zach was a fantastic salesman to deal with! I went in with a specific vehicle in mind that I wanted to test drive and he never made me feel pressured More

by Wbriggs08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Kostic
May 25, 2018 -

Ken Pollock Ford responded

Thank you for the 5 stars! Best of luck and many safe, happy miles in your new Subaru!

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