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Ken Pollock Ford

Berwick, PA

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232 Reviews

1120 W Front St.

Berwick, PA

18603

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Showing 232 reviews

June 01, 2018

Easy New Car We arrived On Saturday And Left with A Great Used car on Thursday Very relaxed sale. Bob Thennes was knowledgeable about the car we were interested i More

by Freyja06032015
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Thennes
Jun 02, 2018 -

Ken Pollock Ford responded

We are happy to learn that you had a positive experience working with Bob. He was happy to help you and share his expertise. Come back anytime for your future vehicle needs!

May 26, 2018

Unlike other dealers I truly can’t express what a pleasure it is dealing with a car dealership that treats you like a human and not simply a potential sale. Everyone at Ke More

by jpanzarella
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Vilushis, Tyler Breach, Murad Elbattah
May 28, 2018 -

Ken Pollock Ford responded

Hello, Thanks for sharing your five-star experience with us! We appreciate your feedback. Please let us know if we can assist you with anything else.

May 21, 2018

Very good service My experience at the dealership was excellent. Everyone we met was very nice. There was no pressure in buying anything and you feel very comfortable t More

by Heather1013
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Thennes
May 21, 2018 -

Ken Pollock Ford responded

Thank you for the recommendation! We're glad that you had an excellent experience with our team. We truly appreciate the feedback. If you need anything else, then please let us know.

May 13, 2018

Fantastic experience! I was given a great deal on my trade-in and was able to take the car home to be sure I loved it before buying! Murad and all staff were friendly and g More

by Rlholloway24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Thennes, Mark Vilushis, Murad Elbattah
May 14, 2018 -

Ken Pollock Ford responded

We're absolutely delighted that you had a fantastic experience with us. It's great to know that your trade-in and purchase process went well. We look forward to telling the team your compliments. We hope to serve you again in the future.

May 11, 2018

Very nice experience dealing with the staff. Very informativ A great experience dealing with the staff of Ken pollock. Very satisfied with our purchase and customer service. This is our third Ford purchase and More

by Dkishbaugh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Thennes, Mark Vilushis
May 12, 2018 -

Ken Pollock Ford responded

Thank you so much for taking the time to recognize our team! It's great to know that you've had multiple experiences with us that left a great impression. We appreciate your feedback, and we look forward to assisting you for many years to come.

May 10, 2018

Repeat customer! Thanks for another amazing deal! This is my third vehicle purchased from Ken Pollock! Always nice and friendly staff! Special thanks to the best sales More

by Becky & Lee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Uren, Bob Thennes, Mark Vilushis, Tyler Breach, Rob Register
May 11, 2018 -

Ken Pollock Ford responded

Becky and Lee, Thank you for your outstanding review. We are thrilled to learn Tyler, Rob, Bob, Bill, and Mark assist you through the process. Congratulations on your brand new 3rd vehicle. We look forward to seeing you again in the future.

May 06, 2018

Ford F-150 Ken Pollock Ford Lincoln creates a haste free experience. They do a great job asking questions and more importantly listening to your response. I More

by Jvanfleet54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Uren, Bob Thennes
May 07, 2018 -

Ken Pollock Ford responded

Thank you for the recommendation! It's great to know that we create hassle-free experiences and listen to your needs. We look forward to helping you pick out your next vehicle when you are ready.

April 30, 2018

Absolutely a pleasure dealing with sales rep and dealership! My husband and I are somewhat new to the area were unable to go to our usual car dealership where we have developed a trusting relationship. Thankfull More

by KANE24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Kostic
May 01, 2018 -

Ken Pollock Ford responded

Thank you for the wonderful five-star review! We are thrilled to hear that you and your husband's car-buying experience left you feeling so positive, and that Zach made a huge difference with the service he provided. We look forward to continuing our relationship in the future. Please reach out to us whenever you need anything further!

April 27, 2018

Nice and courteous Didn't feel pressured, all around nice guy def worth it. Would reccomend this sales man to anyone that would be interested in buying a car. More

by Jcld1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Thennes
Apr 28, 2018 -

Ken Pollock Ford responded

We appreciate the five-star review! We are glad to hear that Bob gave you an outstanding visit! We appreciate your time and recommendation, and look forward to seeing you again!

April 25, 2018

A good truck buy The dealership was very good and filled all the requirements we needed in the truck. They made sure we were happy with our purchase and not pressured More

by Eric Rivers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Thennes, Mark Vilushis
Apr 26, 2018 -

Ken Pollock Ford responded

Hi Eric, thank you for sharing your experience with Bob! We are so glad to hear you are happy with your purchase. Congratulations on your truck! We hope to work with you again in the future.

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