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Ken Pollock Ford

Berwick, PA

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232 Reviews

1120 W Front St.

Berwick, PA

18603

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Showing 232 reviews

December 20, 2023

We traveled about an hour and a half to check out the Toyota Highlander. The car was beautiful. The team at Ken Pollock Ford was very accommodating. Our salesman, Jeff, was very professional and help More

by SGODSHALL52
Recommend Dealer
Yes
Employees Worked With
Jesse Wade, Jeff Ohm
Jan 02, 2024 -

Ken Pollock Ford responded

Hello! Thank you for traveling to work with us and for this wonderful review! We are happy to hear you are enjoying your Highlander and had a great experience with Jeff. We are here if you need anything. Have a great day!

April 24, 2023

Didn't buy a car from them, but I certainly would. Back when I was looking for a new vehicle, I worked with Jesse at Ken Pollock Ford in regard to a new Fusion Sport. Jesse was great about everythin More

by Big M.
Recommend Dealer
Yes
Employees Worked With
Jesse Wade
Apr 28, 2023 -

Ken Pollock Ford responded

Hello! Thank you so much for this kind review. We wish you the best with your new vehicle and are here if you ever need us. Have a great day!

August 19, 2021

I loved my new car buying experience at Ken Pollock and the service department is very helpful More

by Ed
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Wade, Mark Vilushis, Murad Elbattah
Sep 28, 2021 -

Ken Pollock Ford responded

Hi Ed! Thank you for the kind words. Our team is here for you when you need us! Thanks, again!

March 26, 2021

We picked up our new Ford Bronco Sport on March 20th. Everybody was helpful will we were there. I would recommend them for buying a vehicle and service. More

by janeevans7881
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Wade
November 01, 2019

My Lincoln was picked up serviced and returned to me clean and as scheduled. The staff was professional and courteous. The communication between me and the service department was on point. Great job gu More

by Jimmy6
Recommend Dealer
Yes
Employees Worked With
Jordan-Service department
Nov 04, 2019 -

Ken Pollock Ford responded

Hi Jimmy6! It was our pleasure. Thank you for choosing to service your Lincoln with us. Let us know if there is anything you may need. Enjoy!

November 01, 2019

My husband hit something in the road and we needed a new tire for our c max. I called to inquire about a tire and was given a quote. The tire was ordered and came in the next morning and installed quickly More

by . marsanet
Recommend Dealer
Yes
Employees Worked With
Rob Register
Nov 04, 2019 -

Ken Pollock Ford responded

Thank you for the review. We are very happy to have been able to get you back on the road in no time. We are here for anything you may need!

October 03, 2019

Service Murad, We recently had our Lincoln Nautilus serviced, the car was picked up and dropped off which is a great service. The driver could not have been More

by Camps321
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Unknown?
Oct 10, 2019 -

Ken Pollock Ford responded

Hello. We passed this along to Murad. If you need to discuss further, please call him at 570-752-2797 at your convenience. Thanks!

September 21, 2019

My battery was about to die on me. My 2014 Escape had the original battery. It almost didn’t start for me. I called the service office and they told me to bring it right in. I dropped i More

by kar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unknown
Sep 23, 2019 -

Ken Pollock Ford responded

Hi Kathy! We are happy to have been able to get you back on the road in no time. Thanks for the review!

September 21, 2019

Excellent dealership From 2012 I have been a customer. Their sales team is one of the best I’ve interacted with, and the service department is one of only 2 that I trust w More

by Tony1017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Thennes
Sep 23, 2019 -

Ken Pollock Ford responded

Thank you very much for your continued business. It is our pleasure and we are here for you should you need anything!

September 13, 2019

Great experience, treated well I bought a used car and I felt I was treated as if I was buying a new Lincoln. Bob, my salesman was very nice and respectful and the entire staff was More

by Mike
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Thennes, Mark Vilushis, Murad Elbattah
Sep 20, 2019 -

Ken Pollock Ford responded

Whoa! That's quite a trip! We appreciate you coming all this way to work with us. We are thrilled to have been able to help get you into just the right vehicle. We are here for you if you need us. Thanks, again!

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