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Ken Nelson Auto Group

Dixon, IL

4.1
28 Reviews

1000 N Galena Ave

Dixon, IL

61021

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Showing 28 reviews

April 19, 2023

Koby has been there for me for the last 3 vehicles that me and my wife have gotten. He is always willing to help with anything and has done great with us. He had all the paperwork done for me when I came b More

by Patrickwalko
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kobe Saint Pierre
March 02, 2023

Terrible experience,Never will do business with again! Bad sales representation and terrible assistance after sale! More

by paschpark
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Drew Rowley and Chad Conderman
August 30, 2022

Great experience! Kade did a wonderful job. Listened to my needs and made it happen! More

by Shelly Lawson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kade Coffey
June 30, 2022

Ken Nelson's service depart is wonderful, always very accommodating, helpful and knowledgeable. Plus sales rep Cayden Erickson was amazing to work with, he was very kind and made the experience as positi More

by Upset consumer55?
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cayden Erickson and Drew Rowley
May 10, 2022

James Morath and the team at Ken Nelson made my purchase a smooth transaction! James did a great job explaining everything and ensuring I had all of the needed information to safely operate my new vehicle! More

by cominsfamily
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Morath, Brett Simpson
April 01, 2022

This is the best car buying experience of my life. Ron made it an enjoyable experience and found exactly what I wanted at a great price! It was a lo of work to find the car and color I wanted but Ron More

by Franklin Himes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Stephenitch
February 24, 2022

Worst place me and my husband could of went. They made us pay more then the car was worth. Second of all they gave us a car with tires and they could care a less. This place is in it for money n More

by Tonya
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kobe
December 08, 2021

Austin Sheffield was very professional, polite and friendly helping me find the best vehicle for me. More

by Dlbowers12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Sheffield
June 19, 2021

Another great experience with Ron Stephenitch he always finds what we need, our son is enjoying his new vehicle and is comfortable as a new driver. As we have experienced before at Ken Nelson it doesn't en More

by ndfbfn1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Stephenitch
March 31, 2021

We had the pleasure of working with Matt. He was friendly, very helpful, and made for a very positive experience. I have recommended, and will continue to recomend this place to anyone looking for a More

by Nikki
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Sparks