
Ken Grody Ford Inland Empire
Redlands, CA
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The internet sales department of Redlands Ford is the best. Their attention to your needs and desires is all they care about. I inquired at another local Ford dealer but never got a price quote, just inq best. Their attention to your needs and desires is all they care about. I inquired at another local Ford dealer but never got a price quote, just inquiries about what are you looking for. I won't mention their name but the Sunrise from that location is nothing compared to Redlands Ford. No BS, no haggling, just plan down home dealing without the pressure and I not only got the vehicle I wanted but didn't feel like I got screwed. They have my repeat business in the future. Thanks Anthony, Beth and Robyn. More
Thanks for all of your help with this purchase. Robyne and Beth went the extra yard for me, because I was in Georgia and my daughter was in Las Vegas who I was purchasing the vehicle for. They were very p and Beth went the extra yard for me, because I was in Georgia and my daughter was in Las Vegas who I was purchasing the vehicle for. They were very professional and understanding of our needs, they worked with USAA to insure that they had everything they needed, and Beth delivered the vehicle on time and explained the operation of the vehicle. Most importantly my daughter is satisfied. Thanks again for your great service and understanding. Sincerely, Michael & Sandra Lanham Major (Ret) USA Alpharetta, GA More
Got a great deal well below invoice (after much shopping around) with no haggling and excellent service from Beth and Robyn on my new Ford Flex Limited brought in from another dealer. Beth made the process around) with no haggling and excellent service from Beth and Robyn on my new Ford Flex Limited brought in from another dealer. Beth made the process very easy with no hard sell. Never even had to go into dealership - car was even delivered to me free of charge by Beth herself - and I live more than an hour's drive away! More
Amongst the many interactions buying new and used cars from dealers over the last 20 years, my experience with Redlands Ford was far and away the best. The professionalism, respect, attention to detail, from dealers over the last 20 years, my experience with Redlands Ford was far and away the best. The professionalism, respect, attention to detail, and "going the extra mile" were best in class. I would highly recommend working with Mr. Silva and Mr. Gerardi. More
Simple painless transaction with no B.S. involved. I worked with Beth and Robyn who both were very customer service oriented. I went to the dealer from a long distance away and they even arranged to pic worked with Beth and Robyn who both were very customer service oriented. I went to the dealer from a long distance away and they even arranged to pick me up at the Metrolink Station! Friendly and Knowledgeable, I would recommend Beth and Robyn to anyone who is looking for Ford vehicle. More
Everyone at Redlands Ford was courteous, friendly and helpful. They made the buying experience as stress free as possible. Would definitely recommend this dealership to all my friends and family. The helpful. They made the buying experience as stress free as possible. Would definitely recommend this dealership to all my friends and family. The salesperson, Anthony Silva was quick to respond to my email query and the response wasn't a form email but a personal one. I appreciate the personal touch rather than the computer generated query. More
This is the 5th new vehicle we have purchased from Redlands Ford. We keep returning because of the great service and friendly, no pressure, experience we have always received. After sale service Redlands Ford. We keep returning because of the great service and friendly, no pressure, experience we have always received. After sale service has always been a positive experience as well. We live much closer to another Ford Dealership but cannot think of a single reason why we would ever want to switch away from Redlands Ford. Also, Mel is the greatest chauffer we could ever imagine. (He is reason enough to service our vehicles at Redlands Ford) He's a real keeper!!! More
I had the best experience that I have ever had buying a vehicle, Redlands Ford was great. I was contacted immediately by Robyn and given choices of what she had for sale, My schedule at work delayed me fro vehicle, Redlands Ford was great. I was contacted immediately by Robyn and given choices of what she had for sale, My schedule at work delayed me from going in right away to look at trucks, so when I had a day off I e-mailed her and asked if she was going to be in on Sunday, she was off that day but her associate Anthony was very good and I chose a truck, they were able to get the financing taken care of and I had my truck that day. I will never go anywhere else to buy my vehicles and I will recommend them to everyone I know. More
I used the internet to price out my purchase. Robyn was very responsive and gave me the best price for my trade of the five dealerships that i dealt with. She made it very easy to purchase my new vehicle b very responsive and gave me the best price for my trade of the five dealerships that i dealt with. She made it very easy to purchase my new vehicle by doing most of the paperwork over the phone. Robyn even washed my truck herself because the lot attendants were busy. More
I used the internet to purchase my 3rd Car from Redlands Ford. The Internet process was so easy. Robyn quoted me the lowest price right from the start and when I came in that is the price I paid. There w Ford. The Internet process was so easy. Robyn quoted me the lowest price right from the start and when I came in that is the price I paid. There were no games. I love dealing with Redlands Ford becuse of the great service I get when buying a car and when I bring my car into service they always greet me and know me by name. Very Honest and friendly dealership. I have already recommended Redlands Ford many times. More