Ken Grody Ford Inland Empire

It was a good dealership freindly staff. they had the new car i wanted. They gave good customer service They had a good price. They were good quality work. The overall experince was goood. The only thing bad car i wanted. They gave good customer service They had a good price. They were good quality work. The overall experince was goood. The only thing bad is ask a custom to do a review is a bad thing . Ford should pay customer for they reviews. Any kind of request to a customer should at a cost to a profit company. More

The salesman was professional and it didn't seem like trying to deceive in any way. The highlight was the salesperson calling back two days later to tell me that he was mailing the extra key. I was dis trying to deceive in any way. The highlight was the salesperson calling back two days later to tell me that he was mailing the extra key. I was disapponted they only had one key. I was ready complain to Ford Motor Co. Before I made the call, he phoned me. I recommend to others, even from far away. It should worth the drive to Redlands, CA. More

The internet sales department of Redlands Ford is the best. Their attention to your needs and desires is all they care about. I inquired at another local Ford dealer but never got a price quote, just inq best. Their attention to your needs and desires is all they care about. I inquired at another local Ford dealer but never got a price quote, just inquiries about what are you looking for. I won't mention their name but the Sunrise from that location is nothing compared to Redlands Ford. No BS, no haggling, just plan down home dealing without the pressure and I not only got the vehicle I wanted but didn't feel like I got screwed. They have my repeat business in the future. Thanks Anthony, Beth and Robyn. More

Thanks for all of your help with this purchase. Robyne and Beth went the extra yard for me, because I was in Georgia and my daughter was in Las Vegas who I was purchasing the vehicle for. They were very p and Beth went the extra yard for me, because I was in Georgia and my daughter was in Las Vegas who I was purchasing the vehicle for. They were very professional and understanding of our needs, they worked with USAA to insure that they had everything they needed, and Beth delivered the vehicle on time and explained the operation of the vehicle. Most importantly my daughter is satisfied. Thanks again for your great service and understanding. Sincerely, Michael & Sandra Lanham Major (Ret) USA Alpharetta, GA More

Got a great deal well below invoice (after much shopping around) with no haggling and excellent service from Beth and Robyn on my new Ford Flex Limited brought in from another dealer. Beth made the process around) with no haggling and excellent service from Beth and Robyn on my new Ford Flex Limited brought in from another dealer. Beth made the process very easy with no hard sell. Never even had to go into dealership - car was even delivered to me free of charge by Beth herself - and I live more than an hour's drive away! More

Amongst the many interactions buying new and used cars from dealers over the last 20 years, my experience with Redlands Ford was far and away the best. The professionalism, respect, attention to detail, from dealers over the last 20 years, my experience with Redlands Ford was far and away the best. The professionalism, respect, attention to detail, and "going the extra mile" were best in class. I would highly recommend working with Mr. Silva and Mr. Gerardi. More

Simple painless transaction with no B.S. involved. I worked with Beth and Robyn who both were very customer service oriented. I went to the dealer from a long distance away and they even arranged to pic worked with Beth and Robyn who both were very customer service oriented. I went to the dealer from a long distance away and they even arranged to pick me up at the Metrolink Station! Friendly and Knowledgeable, I would recommend Beth and Robyn to anyone who is looking for Ford vehicle. More

Everyone at Redlands Ford was courteous, friendly and helpful. They made the buying experience as stress free as possible. Would definitely recommend this dealership to all my friends and family. The helpful. They made the buying experience as stress free as possible. Would definitely recommend this dealership to all my friends and family. The salesperson, Anthony Silva was quick to respond to my email query and the response wasn't a form email but a personal one. I appreciate the personal touch rather than the computer generated query. More

This is the 5th new vehicle we have purchased from Redlands Ford. We keep returning because of the great service and friendly, no pressure, experience we have always received. After sale service Redlands Ford. We keep returning because of the great service and friendly, no pressure, experience we have always received. After sale service has always been a positive experience as well. We live much closer to another Ford Dealership but cannot think of a single reason why we would ever want to switch away from Redlands Ford. Also, Mel is the greatest chauffer we could ever imagine. (He is reason enough to service our vehicles at Redlands Ford) He's a real keeper!!! More

I had the best experience that I have ever had buying a vehicle, Redlands Ford was great. I was contacted immediately by Robyn and given choices of what she had for sale, My schedule at work delayed me fro vehicle, Redlands Ford was great. I was contacted immediately by Robyn and given choices of what she had for sale, My schedule at work delayed me from going in right away to look at trucks, so when I had a day off I e-mailed her and asked if she was going to be in on Sunday, she was off that day but her associate Anthony was very good and I chose a truck, they were able to get the financing taken care of and I had my truck that day. I will never go anywhere else to buy my vehicles and I will recommend them to everyone I know. More