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Ken Grody Ford #1 Orange County Ford Dealer - Service Center

Buena Park, CA

4.6
110 Reviews

110 Reviews of Ken Grody Ford #1 Orange County Ford Dealer - Service Center

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July 26, 2020

Great staff. Great customer service. Treated like family every time I service my truck. Ken Grody Kustoms manager JC always gets the job done like a true professional More

by jsoto8301985
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ramy Ghabour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JC Ken Grody Kustoms
June 25, 2020

Satisfied with the service. Annette Gironta is my service advisor and she’s great Satisfied with the work done change oil Nice environment Nice job More

by titanoy02
Recommend Dealer
Yes
Employees Worked With
Annette Gironta perfect
June 24, 2020

Very friendly and efficient. I was told my car would be ready on Tuesday and I was finished a day early. Raul was on point. More

by Terri.neroni
Recommend Dealer
Yes
Employees Worked With
Raul Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 16, 2020

Quick service & techs explained everything in detail. Great people at Ken Grody Ford. Pricing is reasonable & will match other dealers. Service area clean and free WiFi compliments their service. More

by Kirby
Recommend Dealer
Yes
Employees Worked With
Ruben Pina
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 07, 2020

My Review Good job guys. Always friendly and knowledgeable. I always leave knowing that I've been given just what my vehicle needs, and nothing that it doesn't. More

by iblenwhobu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Hector Aguayo
March 26, 2020

Highly recommended No. 1 rated customer Service Dept. Thanks to Raul Rodriguez and Larry (driver) for the excellent, professional and friendly service provided and wil More

by gracieb246
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raul Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 14, 2020

Great Customer Service I dragged myself in to a recall notice dreading the experience but from answering the phone to scheduling the appointment to getting the actual servi More

by zabinski1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ralph Paglia
March 03, 2020

Ken Grody Ford is the only place that our family can take all 3 of our vehicles. Raul Rodriguez is our advisor. He makes sure we know what it takes to get our cars serviced right, and at the best possible More

by RodSlater
Recommend Dealer
Yes
Employees Worked With
Raul Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 17, 2020

explains all repairs very great service from buying and services on my 2018 escape!! dana eastman explain all interior and exterior on my 2018 ford escape! great job More

by jcsnlmsjohn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raul Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : dana eastman sales
February 03, 2020

Met expectations Very affable group of service personnel. I travel past other Ford dealerships to have my vehicle serviced by Ken Grody Ford. I have friends that trave More

by casetou812
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Channa Peiris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Prete
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pablo Yanez
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