Ken Grody Ford #1 Orange County Ford Dealer - Service Center

It was easy to make a appointment. How long the service will take was clear. The step to COVID cleaning was very good, felt safe. Tim is great! will take was clear. The step to COVID cleaning was very good, felt safe. Tim is great! More

We have been taking our Ford cars/trucks/SUV's, to Ken Grody Ford for years. Always great service. Polite and well informed service personnel. Grody Ford for years. Always great service. Polite and well informed service personnel. More

Even though your service department was being remodeled and after I found my way into the trailer, Service Writer, Ismael Rodriguez, was excellent. He took care of my Ford Escape service with courtesy. and after I found my way into the trailer, Service Writer, Ismael Rodriguez, was excellent. He took care of my Ford Escape service with courtesy. More

Not Right Now I think this dealership is really overwhelmed right now due to construction. I'd like to give them the benefit of the doubt. It took 2 1/2 hours for a I think this dealership is really overwhelmed right now due to construction. I'd like to give them the benefit of the doubt. It took 2 1/2 hours for an oil change and that was with an appointment. More

Fantastic customer service Always get great customer service, with respect, and that means something to all customers. Upon the completion of my service, the service rep that is Always get great customer service, with respect, and that means something to all customers. Upon the completion of my service, the service rep that is handling my truck always takes the time to review all details of what has been handled on my vehicle, and anything that might need to be done on the future maintenance, to keep my vehicle in top preformance mode... More

Great staff. Great customer service. Treated like family every time I service my truck. Ken Grody Kustoms manager JC always gets the job done like a true professional every time I service my truck. Ken Grody Kustoms manager JC always gets the job done like a true professional More

Satisfied with the service. Annette Gironta is my service advisor and she’s great Satisfied with the work done change oil Nice environment Nice job advisor and she’s great Satisfied with the work done change oil Nice environment Nice job More

Very friendly and efficient. I was told my car would be ready on Tuesday and I was finished a day early. Raul was on point. ready on Tuesday and I was finished a day early. Raul was on point. More

Quick service & techs explained everything in detail. Great people at Ken Grody Ford. Pricing is reasonable & will match other dealers. Service area clean and free WiFi compliments their service. Great people at Ken Grody Ford. Pricing is reasonable & will match other dealers. Service area clean and free WiFi compliments their service. More

My Review Good job guys. Always friendly and knowledgeable. I always leave knowing that I've been given just what my vehicle needs, and nothing that it doesn't. Good job guys. Always friendly and knowledgeable. I always leave knowing that I've been given just what my vehicle needs, and nothing that it doesn't.. More