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Ken Grody Ford #1 Orange County Ford Dealer - Service Center

Buena Park, CA

4.7
115 Reviews

115 Reviews of Ken Grody Ford #1 Orange County Ford Dealer - Service Center

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July 02, 2021

Tim’s great, just told a friywho has a all dorsal abs has a new F-250 to use you guys for service, he’s having all sorts of problems with Villa Ford More

by RonNoel1
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Prete
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2021

I was not happy when the service guy told me pete was gone he could not give me a quote on a oil pan so I will find somewhere else plus I told him I work and was never offered a lower price rent a car i More

by clee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Prete
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 28, 2021

Very customer friendly. Even under construction, staff was willing on their game. Will recommend this business to everyone I know. Very impressed with the staff More

by barandaemily97
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Prete
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2021

Excellent!!Annette was an excellent customer service Excellent!! Annette was an excellent customer service employee who from beginning to end was very helpful and accommodating to making that I was take More

by jjimenez067@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Armando Cervantes Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Annette
May 26, 2021

Great service dept. Tim very helpful with questions and keeping me posted on service being done. Have been dealing with Ken Grody (Buena Park) since 1993 and have purchased 9 suv's / trucks in that time. More

by Ted Jones
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Prete
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2021

I have always had excellent service with Raul when my truck has been in for service.I brought my truck new their and Grody Ford is the only one who has worker on it. More

by tsharp99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raul Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2021

I must admit I was not at all happy at first because of a issue I had that i left in another review but Ismael took it upon himself to make sure to correct the problem. We stumbled across yet another issue More

by Sam Carrillo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ismael
April 18, 2021

Henry Garibay gave me great service when I came to Ken Grody Ford with a battery problem. My replacement battery was exchanged for the dead battery quickly. I left with the car running fine. After several More

by JDY53054
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Henry Garibay
January 12, 2021

Check in was quick, easy, and staff was friendly. The staff was very accommodating during my wait time. My car was finished within a reasonable time. More

by cmbierbrodt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't remember
December 24, 2020

Raul is the best. Should get a holiday bonus for the service he provides. Great attitude positive service. Thank you ford and Raul for everything More

by Pvidal798
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raul Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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