Ken Grody Ford #1 Orange County Ford Dealer - Service Center
Buena Park, CA
115 Reviews of Ken Grody Ford #1 Orange County Ford Dealer - Service Center
Tim’s great, just told a friywho has a all dorsal abs has a new F-250 to use you guys for service, he’s having all sorts of problems with Villa Ford a new F-250 to use you guys for service, he’s having all sorts of problems with Villa Ford More
I was not happy when the service guy told me pete was gone he could not give me a quote on a oil pan so I will find somewhere else plus I told him I work and was never offered a lower price rent a car i gone he could not give me a quote on a oil pan so I will find somewhere else plus I told him I work and was never offered a lower price rent a car if your gonna keep my car for days More
Very customer friendly. Even under construction, staff was willing on their game. Will recommend this business to everyone I know. Very impressed with the staff was willing on their game. Will recommend this business to everyone I know. Very impressed with the staff More
Excellent!!Annette was an excellent customer service Excellent!! Annette was an excellent customer service employee who from beginning to end was very helpful and accommodating to making that I was take Excellent!! Annette was an excellent customer service employee who from beginning to end was very helpful and accommodating to making that I was taken care of and service needs met! More
Great service dept. Tim very helpful with questions and keeping me posted on service being done. Have been dealing with Ken Grody (Buena Park) since 1993 and have purchased 9 suv's / trucks in that time. keeping me posted on service being done. Have been dealing with Ken Grody (Buena Park) since 1993 and have purchased 9 suv's / trucks in that time. More
I have always had excellent service with Raul when my truck has been in for service.I brought my truck new their and Grody Ford is the only one who has worker on it. truck has been in for service.I brought my truck new their and Grody Ford is the only one who has worker on it. More
I must admit I was not at all happy at first because of a issue I had that i left in another review but Ismael took it upon himself to make sure to correct the problem. We stumbled across yet another issue issue I had that i left in another review but Ismael took it upon himself to make sure to correct the problem. We stumbled across yet another issue and before it could escalate into anything bigger he went above and beyond to make sure I left with a smile. I appreciate the hard work and effort he took to make sure my visit was s pleasant one. Now we have mended our business friendship and I would bring my car back. If anyone reads this and stumbles across any issues GO TO ISMAEL! he will make sure to take care of you. More
Henry Garibay gave me great service when I came to Ken Grody Ford with a battery problem. My replacement battery was exchanged for the dead battery quickly. I left with the car running fine. After several Grody Ford with a battery problem. My replacement battery was exchanged for the dead battery quickly. I left with the car running fine. After several days of not driving the car the new battery was dead. I had the car towed to Ken Grody Ford and it was discovered the modules needed reprograming. They were reprogramed. As of this date the car is running fine. Great follow thru service. Thanks Henry. More
Check in was quick, easy, and staff was friendly. The staff was very accommodating during my wait time. My car was finished within a reasonable time. staff was very accommodating during my wait time. My car was finished within a reasonable time. More
Raul is the best. Should get a holiday bonus for the service he provides. Great attitude positive service. Thank you ford and Raul for everything service he provides. Great attitude positive service. Thank you ford and Raul for everything More