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Ken Grody Ford #1 Orange County Ford Dealer - Service Center

Buena Park, CA

4.6
116 Reviews

116 Reviews of Ken Grody Ford #1 Orange County Ford Dealer - Service Center

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October 01, 2021

Professional and helpful, speed of service was awesome! Everyone had a smile on their faces like they wanted to be there. More

by avcoaston
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ruben Pina
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 23, 2021

Purchased a ford raptor and nothing but issues and headaches. I treat the truck like a pavement princess....I got Possibly a LEMON!!!! More

by atek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Raul Rodriguez
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2021

I realize the dealership is under a remodel program so hopefully when it is complete it will be easier More

by 2077frosty
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaiah
September 19, 2021

Handled all requests and delivered day and time as promised. Service writer waited for me to arrive just after closing time. More

by dallas5crowns
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Annette Gironta
September 16, 2021

Thank you Ismael for excellent service getting my warranty work done and replacing my battery More

by Meedndez718
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ismael
September 07, 2021

Prompt. Place has knowledgeable employees. Appointment time was as scheduled. Service was thorough. Finalizing the paperwork was fast. My vehicle was returned promptly. It's all good. More

by Dutch324196
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Romanoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Pina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raul Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Prete
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Baek
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 04, 2021

Fast reliable and professional easy to understand when explaining and also great communication skills and well understanding of helping with scheduling appointments very flexible considering the situation More

by Rafaeljonjon28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raul Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 02, 2021

Raul Rodriguez gives top notch customer service. Always answers phone or calls right back and schedules an appointment right away at a time that’s at my convenience. More

by Luvmy2doggies
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raul Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 18, 2021

I was first in line for the service department for an oil change on my truck. I did not have an appointment but was able to have the service in a reasonable amount of time. More

by Dgarcia71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Prete
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2021

I will always have my truck serviced at Ken Grody Ford dealership because they are friendly, helpful & professional. They really care about their customers needs!! More

by Markestrada317
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Prete
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ismael Rodriguez
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