Ken Grody Ford #1 Orange County Ford Dealer - Service Center

This dealership took my vehicle in i had my suv there for three days fourth day i called from 7 am til 4 pm for a follow up i did not get one call back i specifically asked for the service advisor and nope t three days fourth day i called from 7 am til 4 pm for a follow up i did not get one call back i specifically asked for the service advisor and nope then i reguested for a manager not one call back i got my vehicle out the next day towed it somewere else they had not done one thing to it since i had dropped it off i checked my mileage also the servive and staff have no cusotmer servive what so ever i highly recommend stay away fron this dealership More

The staff is all very helpful I’m impressed by the great customer service in the service department. customer service in the service department. More

Very efficient and professional. Clean and friendly environment and always on time with their service delivery. Clean and friendly environment and always on time with their service delivery. More

Raul in service is a great advisor. He explains up coming service that you need along with cost information so you can your finances accordingly. He explains up coming service that you need along with cost information so you can your finances accordingly. More

Have always had great service. from This Ford dealership, they listen to your issues and check car thoroughly from This Ford dealership, they listen to your issues and check car thoroughly More

O was treated very well by Annette. She explained in detail the issue and resolution. She answered all my questions quickly. detail the issue and resolution. She answered all my questions quickly. More

Cant stand the owner! Seems he Never has enough! but i love his awesome staff love his awesome staff More

Started having my personal vehicle serviced here after my company started using them. Ron Stayer is super helpful. He returns calls quickly and keeps me in the loop. I recommend Ron and Ken Grody to other company started using them. Ron Stayer is super helpful. He returns calls quickly and keeps me in the loop. I recommend Ron and Ken Grody to others. More

Amazing service at the service department! Especially from Annette She took care of our car and provided 5 star service at every step! from Annette She took care of our car and provided 5 star service at every step! More