Ken Grody Ford #1 Orange County Ford Dealer - Service Center

They are very accommodating, professional, friendly, and if you have any concerns, they address them and make sure the customer is completely satisfied. if you have any concerns, they address them and make sure the customer is completely satisfied. More

This dealership has unreasonable mark ups and takes advantage of buyer on sales price. Service department is useless doesn’t do work in timely manner if they even do the work at all. advantage of buyer on sales price. Service department is useless doesn’t do work in timely manner if they even do the work at all. More

I have bought several vehicles over the years from Ken Grody Ford. My service writer, Raul Rodriguez, has been consistently outstanding. I recommend them wholeheartedly and without reservation. Grody Ford. My service writer, Raul Rodriguez, has been consistently outstanding. I recommend them wholeheartedly and without reservation. More

Service at Ken Grody is top notch. My service writer Chris Lee scheduled me for an oil change and had me in and out of there quickly. My service writer Chris Lee scheduled me for an oil change and had me in and out of there quickly. More

Always an excellent customer service. Treat everyone with respect and always with a smile. Thanks Annette, and Tim. Treat everyone with respect and always with a smile. Thanks Annette, and Tim. More

Fast friendly service, takes care of all your problems also good vehicle care advice and information. also good vehicle care advice and information. More

my family and I are been buying ours cars at the same dealer since 2009 dealer since 2009 More

After moving to Orange county from LA county where I had my Ford Focus exclusively maintained at Star Ford in Glendale, and trying HB Ford, I will never do business with any other Ford dealer than Ken Grody my Ford Focus exclusively maintained at Star Ford in Glendale, and trying HB Ford, I will never do business with any other Ford dealer than Ken Grody Ford in OC. I bought my Ford Focus and a full package for maintenance and warranty. EVERY EMPLOYEE IS SUPER FANTASTIC from Armando who sold me my car, to the finance team, to Service Advisors - ALL OF THEM. More

I was in and out quick servicing my fords. 10/10 dealing with the staff here. 10/10 dealing with the staff here. More

This dealership took my vehicle in i had my suv there for three days fourth day i called from 7 am til 4 pm for a follow up i did not get one call back i specifically asked for the service advisor and nope t three days fourth day i called from 7 am til 4 pm for a follow up i did not get one call back i specifically asked for the service advisor and nope then i reguested for a manager not one call back i got my vehicle out the next day towed it somewere else they had not done one thing to it since i had dropped it off i checked my mileage also the servive and staff have no cusotmer servive what so ever i highly recommend stay away fron this dealership More