Back

Ken Grody Ford #1 Orange County Ford Dealer - Service Center

Buena Park, CA

4.7
115 Reviews

115 Reviews of Ken Grody Ford #1 Orange County Ford Dealer - Service Center

Sort by
July 24, 2023

Chris Lee helped with my Ford Explorer with the sensor it had. He was very professional and knowledgeable. I would recommend his to family and friends. More

by Alexis Aguilar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Lee
July 18, 2023

Excellent service. Annette went above and beyond for us. She kept in contact with us throughout the whole process. More

by ridingbmx12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Annette Gironta
July 04, 2023

The service department got me in and out very quickly. Gave me detailed inspection of what was done on my car. I highly recommend using Ken Grody Ford. More

by chance02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben Pina
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 03, 2023

Complementary Car wash was appreciated. On time appointment and pickup. Friendly, Pleasant, Service Department. Thanks. More

by jimnjan37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Prete
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 22, 2023

Amazing people that work here very personable and very quick to assist and fast service More

by brookesolis77
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tim Prete
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2023

Excellent service! !! I was very pleased with my window tint and bed liner. Nothing but fantastic treatment by the service department. More

by local13karen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben Pina
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2023

Took my car in for issues with the Audio Control Module. Ralph helped me navigate the process and ultimately replaced it. The process was easy and everyone I dealt with was courteous and professional. More

by Djpratt66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph 5 star
May 11, 2023

I always get my truck device done at Ken Grody I know it is being done correctly. Danielle and Tim are great service writers we go over what’s do and what’s coming up. More

by M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Romanoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Prete
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle
May 04, 2023

Mario Santana at Ford is Fantastic. Great 7 years of service with Ken Grody Ford. More

by Denise2016Explorer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raul Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Prete
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario Santana
April 17, 2023

Good service with great service staff Quick services nice service area Thank you see you next time More

by dazeymae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Annette Gironta. Five stars