Ken Grody Ford #1 Orange County Ford Dealer - Service Center

Bought my F150 here almost 7 years ago, and have never taken it anywhere else for service or maintenance. The service writers have always been courteous and easy to work with, and now that the remodel is taken it anywhere else for service or maintenance. The service writers have always been courteous and easy to work with, and now that the remodel is complete, the customer lounge is really nice. Highly recommend! More

The dealer service center is easy to do business with. Thank you Mario and Robert. Thank you Mario and Robert. More

I recently brought my car in fir service at Ken Grody Ford, and I must say that my experience with their staff was exceptional. Tim, Diane, Jeremy, and Eric all went above and beyond to ensure that my ne Ford, and I must say that my experience with their staff was exceptional. Tim, Diane, Jeremy, and Eric all went above and beyond to ensure that my needs were met and that I left the dealership completely satisfied. From the moment I walked through the doors, I was greeted with a warm and friendly atmosphere. The staff members were knowledgeable, attentive, and eager to assist me with any questions or concerns I had. Their expertise and willingness to help me with servicing my car was smooth and stress-free. Tim, Diane, Jeremy, and Eric were not only professional but also genuinely caring. They took the time to explain the process in fixing my car and answered all my questions to my satisfaction. Their dedication to providing exceptional customer service was truly commendable. One aspect that impressed me about Ken Grody Ford and their staff was their motto, "Call today, get the appointment later." This demonstrated their commitment to accommodating their customers' schedules and making the process as convenient as possible. It was refreshing to experience such flexibility and efficiency. Overall, I couldn't be happier with my experience at Ken Grody Ford. Tim, Diane, Jeremy, and Eric were instrumental in making my car-buying journey a positive one. I highly recommend this dealership and their team to anyone in search of a reliable and customer-oriented experience. Thank you, Ken Grody Ford, for exceeding my expectations and providing outstanding service. I will undoubtedly be returning for any future automotive needs. More

First time to Ken Grody Ford service department. Very knowledgeable over the phone, professional when arriving and service was done in a timely manner. Very knowledgeable over the phone, professional when arriving and service was done in a timely manner. More

I have been going to Raul Rodriguez for many years. He has serviced and maintained all of my 5 cars. I feel very comfortable bringing my cars to Raul and will continue to do so, he is very professiona He has serviced and maintained all of my 5 cars. I feel very comfortable bringing my cars to Raul and will continue to do so, he is very professional. More

Chris Lee helped with my Ford Explorer with the sensor it had. He was very professional and knowledgeable. I would recommend his to family and friends. had. He was very professional and knowledgeable. I would recommend his to family and friends. More

Excellent service. Annette went above and beyond for us. She kept in contact with us throughout the whole process. Annette went above and beyond for us. She kept in contact with us throughout the whole process. More

The service department got me in and out very quickly. Gave me detailed inspection of what was done on my car. I highly recommend using Ken Grody Ford. Gave me detailed inspection of what was done on my car. I highly recommend using Ken Grody Ford. More

Complementary Car wash was appreciated. On time appointment and pickup. Friendly, Pleasant, Service Department. Thanks. On time appointment and pickup. Friendly, Pleasant, Service Department. Thanks. More

Amazing people that work here very personable and very quick to assist and fast service quick to assist and fast service More