Ken Grody Ford #1 Orange County Ford Dealer - Service Center

I have had a couple issues with my truck and everyone at the dealership has been on top of it and quick to keep me informed on parts and service. I am very satisfied. the dealership has been on top of it and quick to keep me informed on parts and service. I am very satisfied. More

Had a great experience with the service department. Kept me informed with all work on my car. Kept me informed with all work on my car. More

Tim was my representative. He was fast and to the point on my FX4 F150. He was on time and very friendly and easy to work with. Thank you for taking vare of my trucks needs. He was fast and to the point on my FX4 F150. He was on time and very friendly and easy to work with. Thank you for taking vare of my trucks needs. More

Brought my car by for an oil change, they got it back to me the same day couldn't ask for more. Tim was my advisor; he did an awesome job at keeping me in the loop on everything. Honestly can't say enough g me the same day couldn't ask for more. Tim was my advisor; he did an awesome job at keeping me in the loop on everything. Honestly can't say enough good things about the experience. It's not just the people either, the dealer also looks amazing after they just finished a full remodel. Will never bring my car anywhere else but to Ken Grody Ford Buena Park. Thank you to the whole team! More

Terfffic every time Tim is fantastic No problems can always count on you guys thanks always count on you guys thanks More

Bought my F150 here almost 7 years ago, and have never taken it anywhere else for service or maintenance. The service writers have always been courteous and easy to work with, and now that the remodel is taken it anywhere else for service or maintenance. The service writers have always been courteous and easy to work with, and now that the remodel is complete, the customer lounge is really nice. Highly recommend! More

The dealer service center is easy to do business with. Thank you Mario and Robert. Thank you Mario and Robert. More

I recently brought my car in fir service at Ken Grody Ford, and I must say that my experience with their staff was exceptional. Tim, Diane, Jeremy, and Eric all went above and beyond to ensure that my ne Ford, and I must say that my experience with their staff was exceptional. Tim, Diane, Jeremy, and Eric all went above and beyond to ensure that my needs were met and that I left the dealership completely satisfied. From the moment I walked through the doors, I was greeted with a warm and friendly atmosphere. The staff members were knowledgeable, attentive, and eager to assist me with any questions or concerns I had. Their expertise and willingness to help me with servicing my car was smooth and stress-free. Tim, Diane, Jeremy, and Eric were not only professional but also genuinely caring. They took the time to explain the process in fixing my car and answered all my questions to my satisfaction. Their dedication to providing exceptional customer service was truly commendable. One aspect that impressed me about Ken Grody Ford and their staff was their motto, "Call today, get the appointment later." This demonstrated their commitment to accommodating their customers' schedules and making the process as convenient as possible. It was refreshing to experience such flexibility and efficiency. Overall, I couldn't be happier with my experience at Ken Grody Ford. Tim, Diane, Jeremy, and Eric were instrumental in making my car-buying journey a positive one. I highly recommend this dealership and their team to anyone in search of a reliable and customer-oriented experience. Thank you, Ken Grody Ford, for exceeding my expectations and providing outstanding service. I will undoubtedly be returning for any future automotive needs. More

First time to Ken Grody Ford service department. Very knowledgeable over the phone, professional when arriving and service was done in a timely manner. Very knowledgeable over the phone, professional when arriving and service was done in a timely manner. More

I have been going to Raul Rodriguez for many years. He has serviced and maintained all of my 5 cars. I feel very comfortable bringing my cars to Raul and will continue to do so, he is very professiona He has serviced and maintained all of my 5 cars. I feel very comfortable bringing my cars to Raul and will continue to do so, he is very professional. More