Ken Grody Ford #1 Orange County Ford Dealer

Had the best experience would highly recommend this dealership!! I’m super happy, Ramy is amazing along with everyone else that I worked with. Very friendly helpful staff! dealership!! I’m super happy, Ramy is amazing along with everyone else that I worked with. Very friendly helpful staff! More

I was quite pleased with the ease of the purchase of my 2019 Ford Flex. Ken Grody's sales/finance department was a pleasure to work with. 2019 Ford Flex. Ken Grody's sales/finance department was a pleasure to work with. More

We have been taking our Ford cars/trucks/SUV's, to Ken Grody Ford for years. Always great service. Polite and well informed service personnel. Grody Ford for years. Always great service. Polite and well informed service personnel. More

Even though your service department was being remodeled and after I found my way into the trailer, Service Writer, Ismael Rodriguez, was excellent. He took care of my Ford Escape service with courtesy. and after I found my way into the trailer, Service Writer, Ismael Rodriguez, was excellent. He took care of my Ford Escape service with courtesy. More

Bad Service, Bad Excuses, Bad Managment I purchased my 2017 F150 lease vehicle on 06/01/20. The finance manager, Francisco, processed all the paperwork including my upcoming registration tha I purchased my 2017 F150 lease vehicle on 06/01/20. The finance manager, Francisco, processed all the paperwork including my upcoming registration that expired on 07/31/20. After 2 months, I still have not received a 2021 registration sticker, so I decided to contact the DMV if it was already processed. According to the DMV representative, Ken Grody Ford still has not paid the full amount to complete the process & is missing documents to complete the transfer. I am not sure when I will receive the 2021 sticker. I contacted Ken Grody Ford and spoke with Sandy Avalos, who is in charge of the DMV file, but her excuse was that she was out of the office for several weeks and not sure of the situation. Ken Grody Ford had over 2 months to process my paperwork and as of today, 08/04/20, they still have not completed & I did not receive a response from Francisco. Bad service! Bad excuses! And bad management! More

Not Right Now I think this dealership is really overwhelmed right now due to construction. I'd like to give them the benefit of the doubt. It took 2 1/2 hours for a I think this dealership is really overwhelmed right now due to construction. I'd like to give them the benefit of the doubt. It took 2 1/2 hours for an oil change and that was with an appointment. More

The Ken Grody Ford Family is wonderful! I had such a great experience from the moment I got onto the lot to the moment I got my new Truck keys. Austin my sales rep. took his time and I never once felt p great experience from the moment I got onto the lot to the moment I got my new Truck keys. Austin my sales rep. took his time and I never once felt pressured or overwhelmed. Ramy Ghabour the GM was also very attentive and had almost as much as excitement about us getting into this truck as I did. Jesse our finance guy was very patient with all of our questions and made something that can be very stressful easy Peezy. More

Great all around service. Had a great one on one Un rushed walk around on how to use the truck. They definitely set the bar for the industry. rushed walk around on how to use the truck. They definitely set the bar for the industry. More

Ken Grody Ford was great! Sales manager Ramy made my entire experience a pleasure and fun. Kasey in finance was honest and we worked out a great deal. There were no surprises and I recommend this dealer entire experience a pleasure and fun. Kasey in finance was honest and we worked out a great deal. There were no surprises and I recommend this dealership highly! More

Fantastic customer service Always get great customer service, with respect, and that means something to all customers. Upon the completion of my service, the service rep that is Always get great customer service, with respect, and that means something to all customers. Upon the completion of my service, the service rep that is handling my truck always takes the time to review all details of what has been handled on my vehicle, and anything that might need to be done on the future maintenance, to keep my vehicle in top preformance mode... More