Ken Grody Ford #1 Orange County Ford Dealer

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Vest car dealer I ever use.Everybody kind and Vest car dealer I ever use.Everybody kind and professional. Service department Ms Annette are so nice and answered all my questions.Also when I send Vest car dealer I ever use.Everybody kind and professional. Service department Ms Annette are so nice and answered all my questions.Also when I send text she was reply every time. More

The team is excellent. They made this purchase extremely easy and made all terms clear. Nothing could be easier than buying from Ken Grody Ford! easy and made all terms clear. Nothing could be easier than buying from Ken Grody Ford! More

My wife and i have bought multiple cars from Ken Grody Ford. Always a great experience. We also have our cars serviced there. These guys are family. Thanks Ken for the service Ford. Always a great experience. We also have our cars serviced there. These guys are family. Thanks Ken for the service More

Great Experience at Ken Grody Ford. This is the 2nd vehicle I've bought here and each experience has been excellent. Both times I traded in a vehicle also and was given a good price. vehicle I've bought here and each experience has been excellent. Both times I traded in a vehicle also and was given a good price. More

I had a very good experience here, they were friendly, courteous and very nice. I came back for this reason to get my new car. Service is awesome. Jeremy France took his time to listen to what I wanted courteous and very nice. I came back for this reason to get my new car. Service is awesome. Jeremy France took his time to listen to what I wanted. And helped me through the process. More

It was easy to make a appointment. How long the service will take was clear. The step to COVID cleaning was very good, felt safe. Tim is great! will take was clear. The step to COVID cleaning was very good, felt safe. Tim is great! More

My family has purchased and leased multiple vehicles over the years. My personal experience with Ken Grody Ford was frustrating to say the least. I purchased and Used F-150 and so far have been happy with th the years. My personal experience with Ken Grody Ford was frustrating to say the least. I purchased and Used F-150 and so far have been happy with the vehicle. Previous purchases have been great and the process was simple and smooth. Due to COVID they dont allow you to drive the vehicle, but instead ride along. I wasnt a fan but didnt fight it. I would have liked to drive it first cause i would have gotten a chance to feel the hard shifts this truck has. I negotiated to have a couple things done to the truck before coming back to pick it up and finalize the paperwork the next day. I had to call 8 times to finally get ahold of the salesman because he failed to call me back or even let me know what time the truck would be done with its final inspections for the Certified Pre-owned process. Finally spoke with him for him to tell me to come on down but the truck wont be ready and i can get it on saturday. I was pissed and suddenly they were able to get the truck ready in time. I picked it up but there was no temp registration and they were never able to provide it till i drove back down multiple times. I called the sales man and have never heard back and had to deal with his manager that then tried to imply that i was being difficult because i demanded to have the things done that the salesman promised. Honestly there is so much more to all of this and there is too much to type. I wont be going back to service my truck there and nor will my family and i definitely don't recommend them anymore. More

Had the best experience would highly recommend this dealership!! I’m super happy, Ramy is amazing along with everyone else that I worked with. Very friendly helpful staff! dealership!! I’m super happy, Ramy is amazing along with everyone else that I worked with. Very friendly helpful staff! More

I was quite pleased with the ease of the purchase of my 2019 Ford Flex. Ken Grody's sales/finance department was a pleasure to work with. 2019 Ford Flex. Ken Grody's sales/finance department was a pleasure to work with. More