Ken Grody Ford #1 Orange County Ford Dealer
Buena Park, CA
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday 9:00 AM - 9:00 PM
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Great sales team and KG Customs turns the ordinary into something extraordinary. I always buy from Ken Grody Ford. something extraordinary. I always buy from Ken Grody Ford. More
The service department got me in and out very quickly. Gave me detailed inspection of what was done on my car. I highly recommend using Ken Grody Ford. Gave me detailed inspection of what was done on my car. I highly recommend using Ken Grody Ford. More
thank you If Armando is an excellent person, he has treated me very well. And the excellent personal treatment, thank you very much. treated me very well. And the excellent personal treatment, thank you very much. More
Very good dealership professional and courteous. Luis Gonzalez was my sales rep if you encounter any other and they are half as professional and take the time to properly show their cars without pu Luis Gonzalez was my sales rep if you encounter any other and they are half as professional and take the time to properly show their cars without pushing you or trying to intimidate you into a sales count yourself lucky. For me this is the guy to see. More
This dealership has a great inventory to start. My salesman was great understanding what I needed what I wanted what I can pay. He was never pushy about making the sale so that is amazing. Great co My salesman was great understanding what I needed what I wanted what I can pay. He was never pushy about making the sale so that is amazing. Great conversation very attentive easy to work with over all great experience. More
Excellent customer service from arrival to driving off with the car I wanted. Kudos to Jeremy my sales rep, and Damian for purchasing paperwork. However, this Ken Grody location demonstrated its ABOVE AV with the car I wanted. Kudos to Jeremy my sales rep, and Damian for purchasing paperwork. However, this Ken Grody location demonstrated its ABOVE AVERAGE customer service when my car didn't start on a Monday morning. Yes it took a few calls as I had purchased the additional warranty and maintenance options. But when Diana contacted me, her genuine concern for the unforeseen situation I was in, keeping her word in getting back to me to get the situation rectified and following up throughout the day to ensure the car was being taken of at the Redlands location and I was ok is the epitome of EXCELLENT customer service and support. THANK YOU DIANA!! HIGHLY RECOMMENDED and I've never been a dealer client before. It's how Ken Grody responded to a negative situation that earner them my highest accolades. More
Dealer was easy to use and friendly, would recommend and use again. Would go back use again. Would go back More