Ken Garff West Valley Ford
West Valley City, UT
Filter Reviews by Keyword
By Type
Showing 393 reviews
WE BOUGHT A NEW 2011 FORD TAURUS SHO. IT WAS A GREAT EXPERIENCE TO DEAL WITH THE GUYS AT HENRY DAY FORD. THEY WERE VERY FRIENDLY AND NOT STUFFED SHIRTS LIKE A LOT OF PLACES WE WENT. YOU COULD JOKE ARO EXPERIENCE TO DEAL WITH THE GUYS AT HENRY DAY FORD. THEY WERE VERY FRIENDLY AND NOT STUFFED SHIRTS LIKE A LOT OF PLACES WE WENT. YOU COULD JOKE AROUND WITH THEM AND FEEL VERY COMFORTABLE. WE WERE TREATED VERY GOOD, EVEN THOUGH I KEPT CHANGING MY MIND ABOUT OPTIONS AND COLORS ON THE CAR, THEY NEVER GOT FRUSTRATED. OUR EXPERIENCE WITH JULIO WAS GREAT, HE IS A LOT OF FUN TO BE WITH AND HE HELPED US WITH OUR FINANCES. WE WOULD DEFINITLY BUY A CAR FROM THEM AGAIN. THANKS GUYS FOR ALL YOUR HELP. THE ARROYOS More
Roy is very very accomodating. He does not make you feel uncomfortable or that he is hurrying you for a sale. We came in with a car in mind, my son couldn't fit to drive in it. While we were driving, and R uncomfortable or that he is hurrying you for a sale. We came in with a car in mind, my son couldn't fit to drive in it. While we were driving, and Roy let us go alone, he was pulling up the details of the deal on his computer. We came in and said sorry won't work, he cheerfully said ok lets walk around and find something else. We decided to look at trucks and he walked around the whole lot unlocking every truck we wanted. We took the truck for a ride andhe stayed behind doing the paper work again, and we came in the office area to sign on and found a car in the store that worked perfect. So we started over again and we did buy this one. We also had a trade in that was valued and the next day he found a better price for us and gave us more money. Now who does that!!!! No car dealership or salesman that I know of. We have purchased five cars there in 13 months and it is because of Ford's great product and because of Roy and his partner Hawk being exceptional salesman.!!! More
AS USUAL HENRY DAY IS THE PLACE TO SHOP, I HAVE PURCHASED VARIOUS VEHICLES FROM THE DEALERSHIP AND ALWAYS DROVE AWAY SATISFIED. YOUR SALES CREW (ROY - DARRELL & JASON) ARE A PLEASURE TO DEAL WITH. AND OF CO VARIOUS VEHICLES FROM THE DEALERSHIP AND ALWAYS DROVE AWAY SATISFIED. YOUR SALES CREW (ROY - DARRELL & JASON) ARE A PLEASURE TO DEAL WITH. AND OF COURSE THE FORD PRODUCT EXCELS IN QUALITY. WILL BE BACK FOR MY NEXT VEHICLE. THANK-YOU HENRY F. EBELL hebell@hydroblaster.com More
Roy is a great person to work with and was very helpful in finding the right car for me and my wife. He did not pressure us into buying anything in order for him to secure the sale. He was more worried abo in finding the right car for me and my wife. He did not pressure us into buying anything in order for him to secure the sale. He was more worried about what we wanted and what we coudl afford and would work for our family. More
This was one of the best experiences I have had buying a car. I had traveled about 250 miles for medical reasons, when my car started giving trouble. I orginally stopped to compare cars, but ended up drivin car. I had traveled about 250 miles for medical reasons, when my car started giving trouble. I orginally stopped to compare cars, but ended up driving away with a new one. Roy was so kind and helpful, it felt like talking to a friend. I especially appreciated his knowledge and patience in dealing with me. Also, he was great at showing me all the things I needed to know about the car, I have already suggested Henry Day Ford to several friends who may be looking for cars soon....Thank you More
We appreciated taylor's friendly attitude and desire to help and also julio working to get us the best possible terms (and saving us a few thousand dollars) with a shorter term loan. A good experience than help and also julio working to get us the best possible terms (and saving us a few thousand dollars) with a shorter term loan. A good experience thanks! With Best Regards, Mark and Clara Blackburn... More
Very good experience working with Jeremy Day and Roy Gailbrathe on a trade of my old truck towards a new 2011. Henry Day Ford stepped up when I was having issues with my 2008 Ford F350 truck, and we wer Gailbrathe on a trade of my old truck towards a new 2011. Henry Day Ford stepped up when I was having issues with my 2008 Ford F350 truck, and we were able to make my experience very good, and I will definately be back. More
I compared prices and customer service at several dealerships prior to purchasing my new 2011 F-250. I found Dave and Michael to be extremely helpful and friendly. They both dealt with me and my wi dealerships prior to purchasing my new 2011 F-250. I found Dave and Michael to be extremely helpful and friendly. They both dealt with me and my wife with respect and courtesy. Dave was a wealth of knowledge and support during the process of negotiating price and options on our new truck. Mike was very helpful in completing the paperwork and then introducing us to our new truck when it arrived. We had a very pleasant experience and would return again to Henry Day Ford for future purchases. We hope that the Service Department is as professional and qualified as the new car sales department. More
This is the 2nd vehicle we have bought from Henry Day and both times we worked with Dave. I had gone to multiple car dealerships and I hated every minute of it. Dave has made buying a car great experience both times we worked with Dave. I had gone to multiple car dealerships and I hated every minute of it. Dave has made buying a car great experience rather then something I would normally dread. I love the fact that the price on the car is what you pay and it's not through the roof expensive. If I have to go go another dealership that haggles, I would assume not buy a car and walk!! Thank you Dave and Henry Day Ford, we will be back!! More
I had a very good experience with this Dealership. Their one fair price/salaried Employees meant there was no pressure to buy. I much prefer this type of buying experience. Michael Midgley, the Salesman one fair price/salaried Employees meant there was no pressure to buy. I much prefer this type of buying experience. Michael Midgley, the Salesman was very friendly and knowledgeable and "Paul" who finalized the paperwork was a also a joy to work with. Would recommend this Dealership to my friends and family! C.P. Beasley More