Ken Garff West Valley Ford
West Valley City, UT
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Mike Day is a friend of my husband. We have know Mike and his dad Henry for over 40 years. With the exception of a couple of cars, we have always bought our cars from Henry Day Ford. With that said, this his dad Henry for over 40 years. With the exception of a couple of cars, we have always bought our cars from Henry Day Ford. With that said, this was my first time purchasing my own vehicle. My sales person is Roy Galbeith. Roy was fabulous to work with and very friendly. He did not at any time try to pressure me into buying a car or try to change my mind. Roy was extremely helpful and answered all my questions. He also gave me information that I didn't know I had to ask. Roy helped me with the snyc info for my car and went over it with me a couple of times. He wanted to make sure I understood all the functions of this product (which I was very impressed). Roy was very kind, knowledgeable about his vehicles and very compassionate about my situation. In a heart beat I would recommend Roy to all my friends that are looking to buy a Ford. For that matter, I would and have recommended Henry Day Ford to my friends. More
They were very easy to work with and went above and beyond to help us gain financing.. I only wish that they would have explained the end lease buy back program more thoroughly to us as an option to beyond to help us gain financing.. I only wish that they would have explained the end lease buy back program more thoroughly to us as an option to buying as well.. More
Roy went the extra mile to not only help us with our vehicle selection, but was a very pleasant salesman. We will not only recommend all of our family and friends who are in the market to go to Henry D vehicle selection, but was a very pleasant salesman. We will not only recommend all of our family and friends who are in the market to go to Henry Day Ford but to try and deal with Roy. Having been to other dealerships looking for our truck, HDF by far is a better dealership to deal with. Thanks HDF and Roy. More
When you walk on the lot you dont get "sharked" like at other dealerships. The staff want to make sure you get the car you want not the car they will make the most $$$ on. It was hassle free and like at other dealerships. The staff want to make sure you get the car you want not the car they will make the most $$$ on. It was hassle free and the fastest buying experience I have ever had. Do yourself the favor and see the kids at Henry Day!!! More
Attentive and friendly sales person. Willing to be patient in showing us anything we migrated too. Helped us find the right car for our needs. We never looked anywhere else. Previously purchased an patient in showing us anything we migrated too. Helped us find the right car for our needs. We never looked anywhere else. Previously purchased another vehicle at Henry Day and liked it and the dealership. The finance guy was also friendly and informative. Wasn't too happy with the "bottom line" as the price went up with various different fees, but that seems to be the case wherever you go unless you buy from a previous owner him/herself, and then you don't know what you are getting. Overall, good, friendly and attentive people. More
Service Department is good. I believe there is always room for improvement, that is why there is not " great" ratings in all the catagories. I am just adding this so the review wil be long enough room for improvement, that is why there is not " great" ratings in all the catagories. I am just adding this so the review wil be long enough More
I live in Las Vegas and came up to Salt Lake City to get a car from Roy G. because of his great communication and his drive to make me as happy as possible. He did everything I asked which is hard because a car from Roy G. because of his great communication and his drive to make me as happy as possible. He did everything I asked which is hard because if anyone knows buying a car in a different state isn't the easiest thing to do. Thanks again Roy. More
I have enjoyed my relationship with Henry Day Ford. From sales (Roy Galbraith was great) to several service experiences. Routine service is especially efficient. I'll be back. sales (Roy Galbraith was great) to several service experiences. Routine service is especially efficient. I'll be back. More
Everytime we have brought one of our vehiclesin for service of any type, we have always recieved great customer service from everyone. We havent had any problems with work that has been done, so we ha service of any type, we have always recieved great customer service from everyone. We havent had any problems with work that has been done, so we have never had to bring our truck back for the same reason twice. we always have driven a little farther out of the way to come to your location because the facility is so clean and again, everyone is so nice and friendly. The only thing (which we understand) is the prices. My husband loves to work on his truck himself sometimes, and when he does he always calls to compare prices on different items and also to check the price on labor. We continue to come there because in the end we know it is the dealership and you will pay a little more for what you get, and we have always had a great experience there with you guys. In the end...no complaints. More
Dave went the extra mile to find us the exact car that we wanted with all the features that we wanted. This is the second time we have worked with him, and will continue to do so in the future. wanted with all the features that we wanted. This is the second time we have worked with him, and will continue to do so in the future. More