Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT
West Valley, UT
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I am usually very against buying from a dealership because of the pushy salemen and stiff fee's. I have only bought from a dealer 2 times in my life and i am 33 years old. The customer service that I because of the pushy salemen and stiff fee's. I have only bought from a dealer 2 times in my life and i am 33 years old. The customer service that I got from Jager and Rusty was the best I have ever seen. Even though I have only bought twice from a dealership I have shopped at dealerships many times. I really appreciated the calm spirit and the attitude of "whatever makes you comfortable". Thanks Jage and Rusty I know I will not regret the purchases and will recommend the dealership to others in the future. John Christensen More
Everyone was very great to work with especially Rusty Pace. Probabley the best saleman I have ever delt with. Thank you for being so great to work with especially since I am from Oregon and needed to buy Pace. Probabley the best saleman I have ever delt with. Thank you for being so great to work with especially since I am from Oregon and needed to buy a new rig. I would recomend you for anyone thinking about buying a new car or truck. Thank you so much Brad Flux More
Great friendly attitudes from every one I dealt with. Willingness to work on price. I had excellent communication through Email correspondence with the sales person before going in. After arriving was Willingness to work on price. I had excellent communication through Email correspondence with the sales person before going in. After arriving was taken care of from the start. I would recommend the dealer to any o in the market for a new vehicle. More
Rusty Pace was very friendly and helpful as was Rich Evans in destribing truck features, Ken found us a truck that was about what we were looking for. It seem that it took too long and too much paper w Evans in destribing truck features, Ken found us a truck that was about what we were looking for. It seem that it took too long and too much paper work....It wa most of a whole day. Would have liked to stay with one person and not a whole fleet of people. You never knew just who was taking care of you. Except Rusty Pace. Seemed like we were always hunting someone down to take care of us. More
My husband and I had looked at two other dealerships before going to Ken Garff. From the very moment of arriving we were treated very well. Everyone was very nice and helpful. They went out of their before going to Ken Garff. From the very moment of arriving we were treated very well. Everyone was very nice and helpful. They went out of their way to make it a great car buying experience and it definitely was! John was great. He was so nice and caring. I would recommend Ken Garff 100% to others and will be shopping there again in the future. More
This is our 2nd vehicle we have bought from Ken Garff and we love their service. We told them our price range and what we were intrested in and i left with my dream vehicle. It was a great experiance and i c we love their service. We told them our price range and what we were intrested in and i left with my dream vehicle. It was a great experiance and i couldnt be happier :D. i would stronly recommend sending my friends and family to this dealership. Thanks Ken Garff More
First of all, I was impressed with the attitude, knowledge, friendliness, and business conducted during my visit while buying my new Dodge Caliber. the Company did all that they could to give me a r knowledge, friendliness, and business conducted during my visit while buying my new Dodge Caliber. the Company did all that they could to give me a reasonable price on my trade in, as well in giving a good price on the new car. Joey was very good in maintaining comfort for my wife and kids while providing quick responses with me. The paper work was very quick and smooth! I will recommend Ken Garff to those people that I know are looking for a new car. Thanks More
This was the second vehicle I have purchased from Ken Garff West Valley recently. I have had great experiences both times! I live in Colorado so most of the wheeling and dealing is done via phone or e-ma Garff West Valley recently. I have had great experiences both times! I live in Colorado so most of the wheeling and dealing is done via phone or e-mail. The salesmen are always happy to help no matter what time it is. I got into town late and the weather wasn't that great, it was so considerate that the dealership got me a very nice hotel room for the night. I will ALWAYS return to this dealership when I need a vehicle. More
Wanting to take a look at the 2011 Chyrsler 300's and upgrade from a 2005, I visited the dealership and met John Scott. After looking at the new ones and running some figures, it became apparent that I h upgrade from a 2005, I visited the dealership and met John Scott. After looking at the new ones and running some figures, it became apparent that I had not enough time in my current car to make a deal. John was very patient with me(which isn't easy) as we even looked over the new 200's. John then asked me what my ideal car would be. Right off the bat I gave him the criteria of: dual exhaust, sun roof, awsome stereo and sporty looking. He sat down at the computer for a few moments and then said I've got it. What he got I had to have. A 2010 Chevy Camaro, iced silver in color. After a few dollars on my part and the keyes to my 2005 Chrysler, we managed to make a deal. I might have spent a few dollars more than I had planned but I am more than satisfied with this car. As far as service with the dealership is concerned, I only have one experience so far. There were a few scratches on the paint of my new car and we scheduled it to be returned for touch up. My roommate took the car in as I was out of town and was provided with a loaner car for the next day. Unfortunately, the paint man had a personal family incident and was unable to perform the work that day. We resceduled and again were provided with a loaner with no problems. Without taking the paint all the way down, the scratches are almost invisable. He also took care of all the other nicks on the car. I would have liked it done better, but they went above what was originally agreed upon. I am definately satisfied with my car and the concern I have felt from this dealer as to maintaining that satisfaction, More
We had a good experience with this dealership. Preston was awesome to work with; very friendly and helpful. They were great to fix an issue with the steering shortly after the purchase of the vehicle. I was awesome to work with; very friendly and helpful. They were great to fix an issue with the steering shortly after the purchase of the vehicle. It would be nice to have seating in the reception area as we found ourselves and children standing around waiting for someone to help us. Also, the replacement car we had while fixing the other was not so great. It was filthy, the alarm went off every time we unlocked the car and the brakes were so bad it shook like crazy every time we stopped. Lucky for us, that's not the car we bought :) They did offer to switch it out but we were able to pick up our van that day. Overall, we had a good experience there and felt the price of our van was fair and reasonable. Thanks!! More