Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT
West Valley, UT
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Dealer was able to take my trade and I was able to purchase a new car. Overall experience was great. Customer service was great all people who I had contact showed that they cared that I can be a pote purchase a new car. Overall experience was great. Customer service was great all people who I had contact showed that they cared that I can be a potential customer. My car payment is something that I am comfortable and satisfied with too. More
I walked in and I was looking for a used car, and Natalia was able to get me into a new car at a price that was do-able for me. They were all super nice and made sure that I understood everything. Natalia was able to get me into a new car at a price that was do-able for me. They were all super nice and made sure that I understood everything. Natalia is the only sales person my family will work with, shes great at her job, and she's super sweet and nice to work with, she makes sure you have everything you need. Rhett is a great finance guy and knows what hes talking about. Rich is a great parts guy. He went over all of the maitanence for my car and he acted like a real person. More
When I first went into the dealership it was for an oil change for our 2009 Dodge Ram. While waiting I decided to look at some new vehicles and ran into our salesman, Jeremy. We weren't planning on purch change for our 2009 Dodge Ram. While waiting I decided to look at some new vehicles and ran into our salesman, Jeremy. We weren't planning on purchasing another car until August but after Jeremy and his supervisor, David, worked with us we ended up with TWO new vehicles and are very happy with them. We traded in the 2009 Dodge Ram 1500 for a new 2011 model and also got a Jeep Compass. My husband and I have always been impressed with the customer service and professionalism shown to us at Ken Garff. We have purchased three other vehicles from them in the past so this makes five now. Jeremy and David were extremely professional and did not try to pressure us into any purchase. They catered to our needs and were very patient as we made our decisions. It was a very, very comfortable and positive experience for us. My husband and I will continue to make our vehicle purchases at Ken Garff. FYI...We love the service department as well. Great service and very friendly...Thanks guys! We love the new Jeep and truck! Keep up the good work... More
My husband and i went to ken garff to see about a deal we got in the mail as an advertisement. we were not sure if it was the real deal or how many gimmicks they had. we were thoroughly impressed and walked got in the mail as an advertisement. we were not sure if it was the real deal or how many gimmicks they had. we were thoroughly impressed and walked away happy. we dealt w a different car dealership in the past and they put a really sour taste in our mouth but ken garff gets xxxxxxfrom us. Josh the guy that showed us the cars was super friendly and only wanted us to be happy. he showed a few more cars and was willing to keep looking if we were not satisfied. we will gladly recommend them to anyone we talk to. :) More
Overall experience was very positive. John Scott is an outstanding salesperon. I would work with him again. The parts and service fix that was required was performed by another dealer because we wanted t outstanding salesperon. I would work with him again. The parts and service fix that was required was performed by another dealer because we wanted to take the vehicle to Idaho rather than wait in Utah for the vehicle to be repaired. We should have waited to have the repairs completed in Utah. The Idaho service and parts delay was unsatisfactory. I would definately not recommend Ron Sayer Dodge for service or parts. The parts were ordered incorrecty twice--not my problem. They had the vin and the vehicle to ensure the correct parts. They just failed wide open. In fact one part is still on back order--now promised for May. More
My husband went to just look at a Dodge 1/2 ton 4x4 for $20,000, that had been avertized on television. That was not available so the sales people help him find one close to the advertized price. He left t $20,000, that had been avertized on television. That was not available so the sales people help him find one close to the advertized price. He left to get financing at our bank and returned with me. The seat was not electric so I could not see well to drive it. Together, the Sales people found us one with electric seat at the new car dealership. We test drove it and liked it. To find the truck we were looking for was difficult because we had specific needs for towing a trailer. They found the truck that had all our needs. They stayed late and got us a better rate than we had gotten earlier in the day. They even help us unload our truck so we could take the new truck home that night. They worked a good deal for us even though they didn’t have the $20,000.00 truck available. Yes we would recommend this dealership and sales people. In fact one of our friends loved our new truck so much that I drove them out to the dealership and introduced them to one of the sales people. They are not ready to buy just yet but when they are ready they will go there. More
I went to other dealership they couldn't help. We went to Ken Garff. Joey meet us with a smile. He was great. He helped us find a car. They were'nt pushy and helped us out. As long as Joey is a salesman I wi Ken Garff. Joey meet us with a smile. He was great. He helped us find a car. They were'nt pushy and helped us out. As long as Joey is a salesman I will look him up. The other people at the dealership were great. More
So I went to the ken garff downtown and they pretty much jiped me. I went in there to look at a 2005 honda accord but when I got there the guy showed me an old pt crusier, my heart sank. My sister was with jiped me. I went in there to look at a 2005 honda accord but when I got there the guy showed me an old pt crusier, my heart sank. My sister was with me and asked the guy where was the accord and he said they sold it that morning. Then he shows us a xxx malibu that smell like smoke and had stains every. My sister and I leave madder than ever. My sister suggests we go to the one in west valley by the harmons building, so we did. This one was soooooooo much better. Natalia was doing everything she could to make me feel better with my experience there. I really appreciated it. More
We had a great experience buying our new truck from Ken Garff. Natalia answered all of our questions and was very helpful. She had just what we wanted pulled up when we arrived. Michael Douglas was also Garff. Natalia answered all of our questions and was very helpful. She had just what we wanted pulled up when we arrived. Michael Douglas was also great to work with. He answered all of our questions and was very friendly. I would recommend these 2 salespeople to anyone. They were fabulous to work with and made our new truck purchase so easy. Thank you. More
We were so impressesd with Ranie and the great service she provided us with we bought two trucks she was so helpful to meet our needs and patient with us to find what we wer looking for we will be recomen she provided us with we bought two trucks she was so helpful to meet our needs and patient with us to find what we wer looking for we will be recomending everybody to ken garff and look forward to coming back thanks again More