Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT

Hi, my name is Dennis Kogler, I am 52 years old and Hi, my name is Dennis Kogler, I am 52 years old and have buying new cars since 1977 when I graduated from high school, I am involved in these tran Hi, my name is Dennis Kogler, I am 52 years old and have buying new cars since 1977 when I graduated from high school, I am involved in these transactions for a lot of the family and my wife, and I know there have been at least 50 or more vehicles. I just purchased yesterday, a new dodge ram 3500, Laramie longhorn edition, crew cab diesel, long box, dually pickup. My experience with Ken Garff Dodge in West Valley City, Utah has been by far the most pleasant, and seamless car buying experience, in my lifetime, I will never buy another car anywhere else . Thank you, Jim Hoban, Sergio Gomez, Alex Allen, and Dorian Sanchez, for making this my most memorable car buying experience,you truely have re-invented customer service. I can't wait to buy another one for my wife. I sincerely hope that the Ken Garff management team is taking notice of these fine employees and rewards them accordingly, you have a great team there, and I will be sending everyone I know their way. I have never been this impressed by a car dealership ever! SINCERELY, Dennis and Michelle Kogler More

We had an excellent experience with John and the dealership in general. We knew basically what we wanted. John asked all the pertinent questions, lead us directly to what we were looking for. Set us dealership in general. We knew basically what we wanted. John asked all the pertinent questions, lead us directly to what we were looking for. Set us up with a test drive and processed everything quickly and efficiently. We also worked with the warranty and accessories manager, who was very friendly, helpful, and professional. We were in a rush to take delivery toward the end of the day and they did everything to rush things along so we could get finsihed up in a timely manner. We will certainly return to this dealer for our next purchase. More

I had a great experience and would recommend Walker to anyone. he was very patient and provided great feedback. I really felt he had my best interest at heart. It was by FAR the best car experience I'v anyone. he was very patient and provided great feedback. I really felt he had my best interest at heart. It was by FAR the best car experience I've ever had! We will be visiting Walker for our next purchase. More

We greatly appreciated the time and effort by Walker and others in assisting us to find a car. They were extremely friendly and helpful. The atmosphere at the dealership was relaxed and inviting. We spoke w others in assisting us to find a car. They were extremely friendly and helpful. The atmosphere at the dealership was relaxed and inviting. We spoke with multiple employees and found them all to be the same. More

Michael knew that I was in a time crunch so he adjusted and was able to get me through the car buying process as quickly as possible. He was friendly and courteous, and provided roses for my wife which was and was able to get me through the car buying process as quickly as possible. He was friendly and courteous, and provided roses for my wife which was a nice touch to the car buying process. I would definitely recommend Michael to everyone I know. More

This is the second vehicle we have bought from this dealership. I feel its safe to say that we will be buying our daughter her first "New Car" From Natalia as well. We were so surprised at how easy it dealership. I feel its safe to say that we will be buying our daughter her first "New Car" From Natalia as well. We were so surprised at how easy it was to buy our car. There is a story behind this car buying experiance. I was looking to find out more information on the 2012 Ford Focus. My Husband told me to go rent one for a week to see if it was going to work for me. You see I have been driving a 2008 Saturn Outlook for almost three years... I love it, except for the fuel bill and milage. Well Henry Day Ford had told me that they had a rental department and could get me in one for a week. Made arrangements to pick it up, but when I got there I came to believe that I had been lied to. Thank God I didnt just have my daughter drop me off there and leave. Well needless to say I was angry!!! So I asked my daughter to take me next door to Ken Garff to see Natalia. I know from our first purchase of our dodge 3/4 Ram that Natalia is where I should go. She is honest, ethical and beyond professional. She takes a very human intrest in her customers and goes above and beyond. I would like to see her teaching dealerships how to give "GREAT CUSTOMER SERVICE AND SALES" She offered to help me get to one of their dealerships that sells Fords, but because of her ethicis from our earlier purchase I wanted to stay with her. She asked me a few questions and suggested a Chrysler 200. Gave me a bit of an education on Chrysler and then the car. Very impressive! Knowledge, detail, follow throught! Wow, sounds like it couldn't get any better, right? Well it did! Alex Allen was the man who put all of our paper work together, and to our amazement everything was exactly what we had been told it would be. He understood our needs and what we hoped to achive with the purchase of our new vehicle, and yet again he rose above and beyond. We feel that one of the most important things when buying a car is time. Signing our papers and going through all of them was quick, but not so much that you feel like you need to go home and have a lawyer take a look at them. My Husband and I would like to thank The Ken Garff Dealership and Alex for Everything. Most importantly We want you to know how Great Natalia is! Give her a paid vaction with her family to any where she wants to go. Thank you Natalia! More

I was searching for a new truck and knew the amount I wanted to spend. Sergio found me a loaded Ram 5.7 Hemi Big Horn Edition 4x4 that was low mileage and better than new. There was no pressure and the p wanted to spend. Sergio found me a loaded Ram 5.7 Hemi Big Horn Edition 4x4 that was low mileage and better than new. There was no pressure and the process was smooth as silk. He help me add customized equipment and when I came in to have it installed, he set me up with a loaner. It was a seamless process and so easy. I've not been treated tht well at a dealership ever. I bought a Mercedes from Ken Garff Mercedes several years ago and the service Sergio and Ken Garff West Valley Dodge gave me was tons better. Again, the best service I've had with a dealership from the greeting, the sales process, financing, part & service, and overall customer service. I definitely would recommend Sergio Gomez and the Ken Garff West Valley Team. More

From the time we walked in until we drove away with our new 2011 Chrysler 200 we received the best treatment I've had at a dealership in a long time. Kelly Purdie greeted my wife and I with an unpretentio new 2011 Chrysler 200 we received the best treatment I've had at a dealership in a long time. Kelly Purdie greeted my wife and I with an unpretentious "How are you this evening?" and "Do you have any questions I can answer?". He continued to ask questions about what we're looking for and why. It seemed genuinely important to him that the car we were asking about would actually meet all our expectations. He gave us a knowledgeable overview of the 200 before taking it out on the test drive. I have to be honest as soon as I pulled out onto the main road I knew I wanted to buy the car. As our time with Kelly continued, on the test drive and back at the dealership, my desire to buy the car from Kelly continued to grow. In other words I was in love with the car and you know as well as I do that I could probably buy the car from just about anyone at any Chrysler Dealership, but I have good reason to have bought the car from Kelly at Ken Garff in West Valley. He gave us the virtual tour of the reasons why Ken Garff has such a good reputation. From the service department to the trade-in on repeat business treatment I felt confident in my purchase. Kelly has the experience and talent for asking the right questions to provide relevant information and options. Rhett Merriwhether handled our financing and did a great job with that, too. He knew Chrysler Financial had recently returned to providing financing and sent our deal to them as well as a few others he felt would be interested in our deal. Although he received several responses from interested lenders he was more than pleased with the rate that came back from Chrysler Financial. When I say he was more than pleased I mean he was truly giddy! The excitement in his voice when he called me could not be faked. We had arrived near closing time that night and at no time did we feel rushed or that they wanted to close up and get on their way. They apologized to us for keeping us there so late, when, in fact, we had kept them. We went back the following day to finalize everything and looking back on the whole process at no time did I feel I was being "sold", but I did buy and I will go back to ken Garff to buy again. My family, friends and co-workers will know about my experience as well. With best regards, Brian Walker More

Walker did an excellent job in helping us find a vehicle. He was never pushy which is more than I can say for "that" other big dealer in Utah. We would definitely recommend this dealership to all of our fr He was never pushy which is more than I can say for "that" other big dealer in Utah. We would definitely recommend this dealership to all of our friends and family. I will definitely return. More

I have been looking for a mid-size truck for awile. I I have been looking for a mid-size truck for awile. I have visited several dealerships and was impressed about how friendly and committed to getting I have been looking for a mid-size truck for awile. I have visited several dealerships and was impressed about how friendly and committed to getting me they were to get me,in the right truck they were. Ken Garff West Valley Dodge has looked out for me!! They gave me an honest and fair trade in for my 2009 Kia Spectra. They pointed out to me that the Dodge Dakota and Mitsubushi Raider are basically the same vehicle. I was treated with respect,courtesy and no haggling over the price. The entire process took a short amount of time. Now I am the proud owner of a truck from a dealership that will stand behind the sale in service. Thank you West Valley Dodge. More