Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT
West Valley, UT
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My husband and I were looking for a small sized pickup to replace the other truck he had sold. We had intended to go shopping around that day to look at all makes and models of small trucks to get an idea o replace the other truck he had sold. We had intended to go shopping around that day to look at all makes and models of small trucks to get an idea of what we wanted and what they cost. We decided to stop at Ken Garff in West Valley first since it was in West Valley where we live. We were greeted by Jeremy and David who helped us with buying our new Dakota. At the time we were dreading the thought of going through what we went through the last time we bought a car. It took us eight hours before we got the deal we wanted and were frazzled by the time it was over. Jeremy and David made our experience so easy that we had a hard time believing it was that easy. Needless to say we ended up buying our Dakota at Ken Garff because of the wonderful way we were treated. Justin also helped us with the financing in a quick and stress free manner. We are now enjoying our beautiful new Dakota. Thank you all! More
Excellent straight to the point service. No games and a friendly inviting staff made this an easy choice. The dealership is huge with the ability to properly service my new vehicle like no others in the a friendly inviting staff made this an easy choice. The dealership is huge with the ability to properly service my new vehicle like no others in the area. Natalia was awesome to work with and went out of her way to make the experience at Ken Garff the easiest car buying experience I have ever had. We are now long term customers and would definitely recommend buying your next vehicle from this great dealership. More
Overall i was very happy with the purchase. The sales person was helpful. Even though i was switched over to the manager and it was a little confusing. In the end i was very happy with the results and i person was helpful. Even though i was switched over to the manager and it was a little confusing. In the end i was very happy with the results and i am enjoying my new car. Glad to have done business with this dealership. More
We needed a van because our daughter is in a wheelchair and we needed the extra room. Robbie and Natalia were able to find us some that fit our budget and the options that we wanted. We live pretty far a and we needed the extra room. Robbie and Natalia were able to find us some that fit our budget and the options that we wanted. We live pretty far away from the dealership, but when we went in everything went so smoothly and we got the first van they showed us because it was so perfect. It was a little more expensive than we originally wanted to spend, but it was well worth it. Thanks guys. More
My son is at college in Utha and I (dad) live in Florida. After his current car caught fire and was totaled he needed a new car. Dan treated my son like a gentelman and not just a kid. He spend a week workin After his current car caught fire and was totaled he needed a new car. Dan treated my son like a gentelman and not just a kid. He spend a week working with him and once all was done I called up and spoke to the finance guy (Alex)who already had all the paper work ready (dad needed to co-sign.) Again my son was not jerked around but treated like like a gentleman by Alex. We bought the car on a Thursday and unfortunatly we had a warranty item that needed to be handled immediately. We did not find this problem until Saturday night and my my son was flying home Monday at 6:00am. The dealreship is closed on Sunday yet Dan met my son at the dealership on Sunday took the car and keys and said he would get it handled. Dan Followed up with e-mails letting me know the status and even offered to take my son to the airport if needed. NOW ThAT IS SERVICE!!!!!!!! More
This is the 2nd time that we have worked with Natalia and she is wonderful. She is very friendly (not pushy), professional and very knowledgeable about their vehicles. She went above and beyond in helping u she is wonderful. She is very friendly (not pushy), professional and very knowledgeable about their vehicles. She went above and beyond in helping us find 2 vehicles that would save us money in payments and fuel but still handle what we needed them for. Natalia is hands down one that I would recommend anybody to buy a car from and Ken Garff West Valley Chrysler Jeep Dodge as well. Great Job Natalia!!!!!! More
Very friendly to work with, answered all questions, made buying my new truck very easy and pleasurable. Would definatley go back and buy from them again. Will take truck back for all service needs. John and buying my new truck very easy and pleasurable. Would definatley go back and buy from them again. Will take truck back for all service needs. John and Justin were extremely friendly to deal with. They treated you like a person. More
Although we have bought new cars over the years for my wife, I haven't purchased a NEW vehicle for myself since 1984! One of the reasons for this is my intense dislike of pushy sales people. What a TOTAL wife, I haven't purchased a NEW vehicle for myself since 1984! One of the reasons for this is my intense dislike of pushy sales people. What a TOTALLY refreshing experience it was working with Dorian!! Dorian was very knowledgeable about Ken Garff's products and inventory, and got me great deal without any hassle or haggling. Easy going, straight forward, friendly,... the list goes on. I will definitely send any business I can Dorian's way. While they were prepping my new truck, Rich Evans, the accessories manager, gave me a tour of the dealership and thoroughly explained the maintenance, features, and options for my new vehicle. Although I live 170 miles away, I plan to have all my scheduled maintenance done at this dealership because of their professionalism and friendliness. I LOVE my Dodge Ram 1500 and plan to keep it for many years, but the next time I buy a new vehicle (it won't be 27 years!), Dorian's the guy I'm going to! Mark Ryle Vernal, Utah More
I came to the dealership to get an oil change on my 2009 Dodge Ram. As I was waiting, I walked around the showroom. They had a 2005 SRT/Ram pickup. Walker aproached me and asked me if I wanted to drive it. Dodge Ram. As I was waiting, I walked around the showroom. They had a 2005 SRT/Ram pickup. Walker aproached me and asked me if I wanted to drive it. So he set it up for me to drive it off the showroom floor. After the test drive, my truck was done so I was preparing to leave when I saw the Ram R/T that I had always wanted. Walker helped work out a deal that let me drive home in my dream truck. Everyone at the dealership was very nice and quite helpful. I was pleasantly surprised. More
Earlier today I looked online at the dealer inventory and decided a Jeep Patriot would be a great choice for me. Shortly after inquiring about the vehicle, Dorian had sent me a very nice email which convinc decided a Jeep Patriot would be a great choice for me. Shortly after inquiring about the vehicle, Dorian had sent me a very nice email which convinced me that I wanted to do business with this dealer. I stopped by after work just to look at the car, maybe test drive. Dorian ran into me in the parking lot and knew my name immediately. He asked Marc to show me the car I had inquired about. Due to my heigth, the Patriot was not a good choice for me. Marc immediately offered up a better choice and showed me the Jeep Liberty. I had researched online and figured out what I wanted to pay and could afford. Dorian was able to get me the deal I wanted shortly after we set down to haggle. Marc stayed with me and offered up engaging conversation to occupy my time while I waited for my vehicle to be detailed and the financing process. I was out of there knowing my reps by name and feeling like they cared about my experience. Extremely impressed by the courtesy they showed me. I will recommend this dealer to everyone I know looking for a new car. My new Liberty came out of detailing looking better than I could have imagined. Kudos to your staff. I will definitely bring my car in for service after the experience I had tonight. THANKS!! More