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Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT
West Valley, UT
1,030 Reviews
You might expect a car company’s top priority to be cars, but not at Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT. To us, people are number one (though cars are still a close second).
That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,030 reviews
November 13, 2021
One of the worst place to do business with. Most of the reps don’t seem to care about you. I had the worst experience on my last visit where I waited 23 minutes for someone to pull my truck out after payin reps don’t seem to care about you. I had the worst experience on my last visit where I waited 23 minutes for someone to pull my truck out after paying for services, while all along the lot tech that was to bring my truck to me stood next to me with my keys in his pocket chatting with some other guy about some non business related personal stuff. Kengarff if you “hear us” remember customers first and always. More
by Familyaffairs
Employees Worked With
Lube service tech and lot attendant
November 11, 2021
On a road trip I got towed in (weekend, middle of night) with check engine light on and engine missing. With no appointment, I got Monday morning same day diagnosis and repair. They also arranged for a shu with check engine light on and engine missing. With no appointment, I got Monday morning same day diagnosis and repair. They also arranged for a shuttle back to my car after I took my rental car back. The waiting room has free fancy fresh ground coffee and soda, and strong wifi. Communication was good. On top of that, the repair worked. Very happy camper back on the road. More
by Alice
Employees Worked With
Dane
November 03, 2021
The people in the service department are AWESOME! Unfortunately the wait times are ridiculous and what’s the point of making an appointment when it is more of a first come, first served?!? The car wa Unfortunately the wait times are ridiculous and what’s the point of making an appointment when it is more of a first come, first served?!? The car wash is AWFUL, so skip that if they ever offer to wash your car! More
by happyg13
Employees Worked With
Arturio
October 29, 2021
Both times I have taken my car in to get an oil change they have screwed it up. Same mistake both times, you would think they’d learn how to do it right. Not great service either as far as the mechanics g they have screwed it up. Same mistake both times, you would think they’d learn how to do it right. Not great service either as far as the mechanics go. After they had screwed up on my car and it was smoking very badly with the check engine light on(wasn’t there before I took it in) a mechanic came over to help me, did some things with his little device and then just WALKED AWAY. Didn’t say a single word to me and just left, I was just standing there like hello? Is my car good can I leave? Stood there for about 15 minutes and realized he wasn’t coming back. Finally got to talk to a manger who helped me, but overall awful experience. I am 100% not going back and would never recommend this place to my friends. More
by samjohnson2768
Employees Worked With
Alex Allen, . .
October 28, 2021
The person who helped me was friendly and courteous and seemed to be knowledgeable about the service I needed. He made sure I knew where the waiting room was and kept me informed. seemed to be knowledgeable about the service I needed. He made sure I knew where the waiting room was and kept me informed. More
by KEF
Employees Worked With
Rodrigo Bustamante
