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Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT
West Valley, UT
951 Reviews
You might expect a car company’s top priority to be cars, but not at Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT. To us, people are number one (though cars are still a close second).
That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 951 reviews
March 24, 2021
Sonja and Kurina were friendly and listened well to the issues I was having. Every thing was serviced perfectly. It was a great experience. Thank you! issues I was having. Every thing was serviced perfectly. It was a great experience. Thank you! More
by Jewel
Employees Worked With
Kurina Husted and Sonja
March 11, 2021
Great experience buying my Jeep Gladiator with Ken Garff, Adi Juric and the rest of the staff provided a great service. Highly recommend. Keep it up guys! Adi Juric and the rest of the staff provided a great service. Highly recommend. Keep it up guys! More
by Assis Antunes
Employees Worked With
Adi Juric
March 09, 2021
I’m so glad you asked me for a review because first of all you got my name wrong. And then when I called over there you said you didn’t even have my truck. Which it was there on the side in the back. In o all you got my name wrong. And then when I called over there you said you didn’t even have my truck. Which it was there on the side in the back. In other words you suck🤮 More
by lorryrae
Employees Worked With
Service , Sergio Gomez, Rani Jensen, Natalia Lafollette, Rhett Merryweather, Kelly Purdie, Alex Allen, Justin Kennedy, Mathew Greeson, . .
March 01, 2021
Overall, I’m not happy with my experience with Ken Garff as a whole. I recently purchased a used Vehicle from one of their locations and was told that it had passed a 150-point inspection. I left feeling co as a whole. I recently purchased a used Vehicle from one of their locations and was told that it had passed a 150-point inspection. I left feeling confident in my purchase, only to find myself turning around and having to pay $1500+ to have the car serviced for issued that had “passed” the multi-point inspection. Not only that, but the car had spent more time in the Shop than it did in my driveway, and by the time everything was the repairs were complete I had a coupon that would have helped offset some of the repair cost, but since I didn’t provide “before they finished the service” it was denied. In no way do I feel like Ken Garff was looking out for me beyond just trying to make another sale. This has been a terrible car-buying experience, especially for a first-time buyer. More
by Cerjr6
Employees Worked With
Sonya Smith
February 26, 2021
I bring our fleet vehicles to Antonio and he is always a professional and straight forward. He is great communicating with me as to what wrong with the vehicles and gets us our vehicles back when he says he professional and straight forward. He is great communicating with me as to what wrong with the vehicles and gets us our vehicles back when he says he will no better service writer than him. More
by Groupdddi
Employees Worked With
Antonio
February 23, 2021
It was great & efficient. Hailey my advisor was great & answered all my questions.the pricing was a little higher than I anticipated. But it was completed in a good time. answered all my questions.the pricing was a little higher than I anticipated. But it was completed in a good time. More
by Parkevlis
Employees Worked With
Alex Allen
February 16, 2021
Waited for 2 hours for an oil change even with an appointment. They were running back and fourth trying to find my keys. Wish I would’ve planned my day around this all morning event. appointment. They were running back and fourth trying to find my keys. Wish I would’ve planned my day around this all morning event. More
by Martinezisaiah67
Employees Worked With
Kinsley
February 16, 2021
Lucas had my temperature controller fixed within an hour. I highly recommend and appreciate Lucas. His professionalism and service is the reason I will return for future services. I highly recommend and appreciate Lucas. His professionalism and service is the reason I will return for future services. More
by Shaunta.wallace
Employees Worked With
Lucas Lindsey
