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Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT

West Valley, UT

4.4
889 Reviews
You might expect a car company’s top priority to be cars, but not at Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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4175 W 3500 S

West Valley, UT

84120

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Showing 889 reviews

July 10, 2020

Fast, efficient and no playing games. Dario Cecavac was our salesmen and he was very knowledgeable about the truck. He listened to our needs and provided the right product for us. More

by glr747
Recommend Dealer
Yes
Employees Worked With
Rhett Merryweather
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dario Cecavac 5 star
July 02, 2020

They diagnosed the problem and via video the mechanic showed me what he'd found. The service representative was very helpful and the pricing was very reasonable. I've taken my car there several times and More

by Jan
Recommend Dealer
Yes
Employees Worked With
Antonio
June 24, 2020

Antonio the service advisor always takes very great care for me! He is on top of it all and always lets me know whats best for me and my vehicle. Definitely knows what hes doing! Thank you Antonio More

by HugoSanchez
Recommend Dealer
Yes
Employees Worked With
Antonio
June 19, 2020

Stetson Rigby helped me with my new truck. Very professional, and the deal was great. Thanks. Love the truck, and I was out in an hour More

by Dave.openshaw
Recommend Dealer
Yes
Employees Worked With
Stetson Rigby
June 17, 2020

Only one employee was wearing a mask. I feel that this is irresponsible during the current pandemic. I was uncomfortable in the service area too many people not enough social distancing. My car was repa More

by Fiat
Recommend Dealer
Yes
Employees Worked With
Luke 5 stars
June 17, 2020

Wasn’t notified when vehicle was complete the next day. Had to call after airbag recall was done. Taken in Thursday and picked up the following Monday More

by Brianfogarty1031
Recommend Dealer
No
Employees Worked With
Jimmy Zeimet
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2020 -

Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT responded

Hi there- Thanks for sharing your experience with us. We value efficient and honest communication so we apologize if you were not notified of the status of your vehicle as soon as possible. We hope you will give us another chance and visit us soon. If you'd like to share any more feedback with us, I would be happy to hear from you. You can reach me at chadr@kengarff.com. Thank you! Chad Rigby General Manager

June 17, 2020

Do not take your truck here. The MOST dishonest mechanics I have ever dealt with. Katie in service was awesome . She was very helpful . You will be overcharged and they will actually cause you to have more r More

by agrushton
Recommend Dealer
No
Employees Worked With
Katie.
Jun 22, 2020 -

Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT responded

Hello - Thanks for sharing your experience with us. We always want our customers to have an exceptional experience in our dealership so we are sorry if we fell short of that. We certainly don't want to come across as dishonest so if there are any questions I can answer or misunderstandings to clear up, I would be happy to. You can reach me at chadr@kengarff.com. Thank you! Chad Rigby General Manager

June 16, 2020

Luke and Shane are an all-star team. Great service, excellent communication. Very pleased with their work. Why am I forced to keep typing, blah. More

by Don't steal
Recommend Dealer
Yes
Employees Worked With
Luke and Shane in service
June 15, 2020

They were very pleasant to work with. Very informative as to what they found and presented me with the cost up front. Work was performed in timely manner. More

by rick.russell5849
Recommend Dealer
Yes
Employees Worked With
Antonio
June 13, 2020

Caden and Rhett were awesome. I went in looking a used SUV and left with a brand spanking new one. Thank you guys for fast and friendly service. More

by kelly
Recommend Dealer
Yes
Employees Worked With
Rhett Merryweather
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caden, . .
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