Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT
West Valley, UT
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I have purchased many vehicles over the years and this was the best overall experience that I have had to date. I can't remember the finance guys name right now, but even though he was tired after along d was the best overall experience that I have had to date. I can't remember the finance guys name right now, but even though he was tired after along day he stuck with us until 11:00 PM! WE leased two trucks and he had everything in order. More
sergio gomez & rusty pace were great to work with and very helpful they both took care of everything i needed no hassles about anything so far very nice and friendly sales people thanks justin very helpful they both took care of everything i needed no hassles about anything so far very nice and friendly sales people thanks justin More
After being treated very poorly by the dealership in Orem, We were told by a friend to go see David Tran. Not only was the service great, David and Sergio gave us a few different option to get into the Orem, We were told by a friend to go see David Tran. Not only was the service great, David and Sergio gave us a few different option to get into the truck we wanted. With the other dealership all they could do is give us reasons on why we couldn't. We walked out very happy with our new truck, and will ALWAYS go back to see David & Sergio for any of our needs with buying a car. We will also not hesitate to send people their way! More
Dan Conley was great to work with. He assuamed the sale and continued to follow up. Even though I was still unsure of whether I would purchase that particular truck. Still it was the truck I wanted and whi and continued to follow up. Even though I was still unsure of whether I would purchase that particular truck. Still it was the truck I wanted and while I would like to have had a better price Dan was very pleasant and didn't put much pressure on me. He is a great asset to your business. I will give out his cards to others. More
I have been taking my dodge trucks to Ken Garff since 2000. I just bought my second truck from them. Dan Conley was very helpfuling finding a truck that would meet my needs.The finance people helped put 2000. I just bought my second truck from them. Dan Conley was very helpfuling finding a truck that would meet my needs.The finance people helped put the financing together in a way I can afford. Over the years I have been very satisfied with the service department . Thanks, LynnB More
recieved exceptional service from rani jensen. she went above and beyond the normal sales person and made us feel confident with our purchase decision. will definitely recommend her to friends and family. above and beyond the normal sales person and made us feel confident with our purchase decision. will definitely recommend her to friends and family. More
Working with the sales team was good. It was busy when I was there at purchase, and they were shuffling people around to different desks. I felt I was second priority in a few instances. There were some pap was there at purchase, and they were shuffling people around to different desks. I felt I was second priority in a few instances. There were some paperwork issues that needed to be taken care of after the sale, and I felt they were rushing on their end to get the paperwork done and pressuring me to have it to them on their time and not mine (Sale and already taken place over 30 days, then they requested paperwork). I'm fine getting them the paperwork, but there were several calls back and forth trying to hurry the process. I was moving as fast as I could as I was dealing with a Bank to get the requested information for them. Right after I purchased the Truck, I noticed an issue in the steering column. I took it into the Service Center. They were nice and cordial, but stated they could not find any issues with it. They had the truck for 48 hours. It is still having the issue, but is not critical to the use of the truck, more of an annoyance than anything. I can't afford to take it back in for another 48 hours to have them tell me they can't find anything wrong with it. Overall the experience was good... not great... but not terrible. I've had better experience in the past with other dealers, and would go back to them prior to going back to Ken Garff. However, I would use Ken Garff if needed. More
Overall I had an awesome experience. Everyone there is friendly and in such a good mood, they do their job at 110%. It's not like in other places where they seem to hate their job and just want to get thr friendly and in such a good mood, they do their job at 110%. It's not like in other places where they seem to hate their job and just want to get through the day a.s.a.p. I recommend going here because they help get you a car that you are looking for and even if you don't find the right car they will keep on looking for a car that you would want. More
I have not a clue yet, but I bought a used Dodge from Dorian. Very personable and professional. If/when this truck works out, I would certainly consider buying from you guys again. A good experience. Dorian. Very personable and professional. If/when this truck works out, I would certainly consider buying from you guys again. A good experience. More
Carlos from service dept saw that me and my husband were having car problems, Carlos Recommended us to David, he said David Clements would do anything to help us out. Carlos took us to David, Carlos tol having car problems, Carlos Recommended us to David, he said David Clements would do anything to help us out. Carlos took us to David, Carlos told David, they need help, can you please help them out and see what you can do for them. I was so nervous, I was felling sick, I told my husband, this is a waste of time, they are not going to help us. I went ahead and filled out the application, gave it to David, David went to the back to run my credit, he came back and said, What kind of car are you looking for? told him a truck, he said "lets to see one!" I was surprise, David Clements made it happen, unbelievable. Ken Garff made us feel at home, like David Clements said, "we try to make you feel at home, don't be nervous, we are here to help you, we try to help everyone in our community. I told my husband, in two years we are paying off the truck, I'am going running to buy my next new car "CONVERTIBLE." If it was not for Carlos, we would have never....gotten the truck. Thank you Carlos and David. More