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Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT

West Valley, UT

4.3
1,030 Reviews
You might expect a car company’s top priority to be cars, but not at Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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4175 W 3500 S

West Valley, UT

84120

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Showing 1,030 reviews

February 28, 2022

This is the third vehicle I bought from Ken Garff and every experience has been as smooth as it could be. The people there are exceptional to work with. I would definitely recommend stopping and seeing More

by scottmitch45
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Robinson
February 24, 2022

Sonja took good care of my needs, and was very responsive! She handled it for me. More

by dgenco50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sonja Smith
February 20, 2022

Very friendly and professional dealership. Austin Turley was great to work with. Disappointed that I could not use employee discount. More

by Edwardsjl1911
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Turley
February 13, 2022

I am so very happy with my experience! It was amazing!! Cass was the best salesperson I’ve ever dealt with!!! More

by Laurasaustinsmom
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan, Cass And , Mathew Greeson
February 12, 2022

It was great. It was fast. Service department it excellent. Save me money. Jimmy was real good. More

by login1812
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Zeimet
February 10, 2022

Ken garff west valley has very Poor customer service, extremely poor communication, ended up taking vehicle to different dealership More

by Andy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Lucas
Feb 17, 2022 -

Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review. We are sorry to hear that you had a frustrating experience, and we appreciate that you brought this to our attention. Our team is reviewing the circumstances regarding your review. If you’d like to share more about this experience or reach our team directly, please reach out using the contact information listed below. Thank you! General Manager Chad Rigby chadr@kengarff.com

February 09, 2022

Love my truck hate the dealership. Had to get my window fixed, on a factory error wouldn't give me a rental car took 6 days for them to get back to me. And they charged me for labor on a mistake in design. More

by joeymbradfield
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dane
Feb 17, 2022 -

Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT responded

Thanks for taking the time to share your experience. We want all of our customers to be happy with the time spent in our store so we are evaluating your review to see what we can do to make things right. Thank you. General Manager Chad Rigby chadr@kengarff.com

February 07, 2022

Had my Jeep 2020 Cherokee/Latitude Plus 4WD serviced and troubleshooted a couple items (missing antenna, cabin fan system and realignment that was identified). Tires where rotated! Met Jimmy Zeimet at 7:00a More

by mikesweeneygold
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Zeimet
February 04, 2022

David made the process very simple and smooth very upfront no games We definitely deal here again More

by Mcmmary17
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Allen
Feb 04, 2022 -

Mcmmary17 responded

Thank you

February 02, 2022

The service I received was exceptional. The service representative was the best. Vehicle would not start over the weekend, sent me a tow to the dealer, worked on it Monday, found a small problem , fix More

by Kathleen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Zeimet
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