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Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT

West Valley, UT

4.3
970 Reviews
You might expect a car company’s top priority to be cars, but not at Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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4175 W 3500 S

West Valley, UT

84120

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Showing 970 reviews

July 24, 2026

Service Rep Austin Bahr was very friendly, verified what was to be fine on my vehicle, and he kept me in the loop regarding to service progress. More

by thenglishslc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Bahr
Jul 24, 2026 -

Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

July 23, 2026

Keegan was amazing and listened to our wants and requirements in a vehicle. Each test drive we were on, he was looking for the next vehicle for us to look at when we got back so we had plenty of opt More

by crawfordtl626
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keegan
Jul 24, 2026 -

Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT responded

Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!

July 22, 2026

They did not repair the problem. I had to take it back and I had to show them exactly where the problem was and what was going on. I actually called for the technician and made him c More

by troutshouse
Recommend Dealer
No
Employees Worked With
Anastasia but it's not her fault
Jul 24, 2026 -

Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT responded

Thanks for taking the time to share your experience. We want all of our customers to be happy with their time spent at our service department, and we are sorry to hear that your experience did not meet that expectation. We are currently evaluating the circumstances regarding your review. In the meantime please feel free to contact us directly using the information below. Chad Crane, Service Manager chadc@kengarff.com

July 22, 2026

The dealership is convient and reliable and will give me the service that I need when I need it More

by mnadauld
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
Jul 24, 2026 -

Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

July 22, 2026

He was very professional and answered all my questions. Give the guy a raise. Awesome More

by morte321
Recommend Dealer
Yes
Employees Worked With
Daniel galavez
Jul 24, 2026 -

Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

July 22, 2026

Luke and his service techs are amazing. We have been buying and taking our vehicles here for years. Great people and service! More

by sy.imlay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke
Jul 24, 2026 -

Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

July 21, 2026

Edwin Carcano 5 Edwin is the Best! He took care of me and also sent me a tow truck the best customer service I've experienced so far! More

by mariaelena.morales
Recommend Dealer
Yes
Employees Worked With
5
Jul 22, 2026 -

Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

July 21, 2026

technician broke my skid plate under my car, let me drive away with it hanging down and dragging on the concrete. service advisor speaking down to me, did not grab me from waiting room, sounded annoyed when More

by Alexissmiffy
Recommend Dealer
No
Jul 22, 2026 -

Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT responded

Thank you for taking the time to leave a review. We are sorry to hear that you had a frustrating experience, and we appreciate that you brought this to our attention. Your feedback is important to us, and we’re reviewing it as a team. In the meantime, please feel free to reach out to our team directly at the contact information listed below. Chad Crane, Service Manager chadc@kengarff.com

July 18, 2026

Poor service, will not return again. The service was not that great and it did not fix my issue that I came in originally for I will not return back there. More

by christinet926
Recommend Dealer
No
Jul 20, 2026 -

Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review. We’re sorry to hear that your experience with us did not meet your expectations. We’d like to hear more about what happened so that we can look further into this issue. Please reach out to us at the contact information listed below at your earliest convenience. Chad Crane, Service Manager chadc@kengarff.com

July 18, 2026

I had always worked with Walker with him not being there I worked with John it was a very good experience More

by kelly.heaps
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John
Jul 20, 2026 -

Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

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