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Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT

West Valley, UT

Overview
Employees
Reviews
Vehicles
4.4
813 Reviews
You might expect a car company’s top priority to be cars, but not at Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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4175 W 3500 S

West Valley, UT

84120

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Showing 813 reviews

March 10, 2026

I had a good experience getting my vehicle serviced at this service center. They were very helpful. More

by tjensen5878
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wade
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Mar 13, 2026 -

Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

March 10, 2026

Bad I payed you guys 2000$ and went without a car for 5 days and my issue is not fixed More

by Scasperson05
Recommend Dealer
No
Employees Worked With
Shari and Bronson
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Mar 13, 2026 -

Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review. We’re sorry to hear that your experience with us did not meet your expectations. We’d like to hear more about what happened so that we can look further into this issue. Please reach out to us at the contact information listed below at your earliest convenience. Chad Crane, Service Manager chadc@kengarff.com

March 10, 2026

Very Professional, relaxed and honest dealership! They had what we were looking for and were efficient in the purchasing procedure! More

by linda-cole
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 13, 2026 -

Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

March 07, 2026

Antonio is awesome. He also knows alot and does what needs to be done very very very very very very good! More

by office32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio
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Mar 13, 2026 -

Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

March 06, 2026

Well I didn’t receive any paperwork I signed. They. Said they would send it to me. I’m still waiting. He sent some in a pdf file that I can’t open cause it is password protected. I really didn’t More

by aajunior51
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
I don’t know his name.
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Mar 09, 2026 -

Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT responded

Thank you for taking the time to leave a review. We're sorry to hear that you've had a frustrating experience with communication at our dealership, and your review has been relayed to the appropriate team members to look into this. In the meantime, if you'd like to reach out to our team directly, please do so using the contact information provided below. Alexander Allen, General Sales Manager alexa@kengarff.com

Mar 10, 2026 -

aajunior51 responded

I still haven't received the paperwork I singed.

March 06, 2026

Helpful, did a great job, but they could have initiated communication a little bit more More

by danielle_fielden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shari
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March 06, 2026

Professional with quality and fast service. Love the video presentation to see what needs to be done. More

by gmvtogiai
Recommend Dealer
Yes
Employees Worked With
Wade Branham
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Mar 06, 2026 -

Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

March 05, 2026

I was met promptly and my order taken. I waited in the comfortable customer area. Service was completed promptly. More

by btatroe4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio
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Mar 06, 2026 -

Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

March 05, 2026

I’m generally OK with this place but lately I needed some prices for some future work and it was impossible to get a hold of anyone to talk to. I called on a Monday for Lucas to get back to me. The people th More

by sode88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lucas in-service
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Mar 06, 2026 -

Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT responded

Thank you for taking the time to leave a review. We're sorry to hear that you've had a frustrating experience with communication at our dealership, and your review has been relayed to the appropriate team members to look into this. In the meantime, if you'd like to reach out to our team directly, please do so using the contact information provided below. Chad Crane, Service Manager chadc@kengarff.com

March 04, 2026

The service personnel did a great job on the couple of things I needed done. Thank you👍 More

by yourbry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn on service department. 5 stars!
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Mar 06, 2026 -

Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

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