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Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT

West Valley, UT

4.4
889 Reviews
You might expect a car company’s top priority to be cars, but not at Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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4175 W 3500 S

West Valley, UT

84120

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Showing 889 reviews

May 19, 2026

it was just average. I did get upsold to do the transmission and differential fluid change, but I was concerned when they did they oil change and rotated the tires. they More

by mazslc
Recommend Dealer
Yes
May 19, 2026

Great experience would recommend to all. Fast in and out was able to most all online before getting to dealership More

by shkthrasher
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jon Scott was able to basically complete transaction prior to getting to dealership. Jon was great to work with
May 19, 2026

For the second time I didn't get the car wash I was told I would get and was told a front end alignment was 120 something and it ended up being 180 something More

by stephen.ferguson1963
Recommend Dealer
No
May 16, 2026

They do a good job. They are quick and efficient on getting vehicles in to get fixed More

by zebnchelle
Recommend Dealer
Yes
Employees Worked With
Lucas
May 15, 2026

I was surprised and dismayed with the $8500 in additional services that the sales people tried to add on to our completed deal. I also thought the final paper signing took much longer than was necessary bec More

by leanndrake
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
I do not recognize any of those names. Ezra and Abraham helped us, and they were fine even though Ezra was very late to our appointment.
May 15, 2026

Have bought many vehicles from KGWV and have always been pleased with the process. Joe A. More

by joe@dhmktg.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2026

You lies about what was wrong with my truck, when I got my truck back it leaked oil. The report said I needed front brakes and rotors. I took my truck to my mechanic and they are in good condition. The bra More

by tywissler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex Allen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oil change
May 15, 2026 -

Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT responded

Thank you for taking the time to leave a review. We are sorry to hear that you had a frustrating experience, and we appreciate that you brought this to our attention. Your feedback is important to us, and we’re reviewing it as a team. In the meantime, please feel free to reach out to our team directly at the contact information listed below. Chad Crane, Service Manager chadc@kengarff.com

May 13, 2026

Antonio is the man! I use him for all of our sublet work and he is absolutely the most responsive person I’ve had at any of the dealers I work with. Anastasia helped me More

by Jarrett3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio, Anastasia
May 15, 2026 -

Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

May 12, 2026

Great experience in the service department. Quick work and good communication. I would recommend to others. More

by Nbrady2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anastasiia
May 15, 2026 -

Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

May 12, 2026

Great experience! Rylan is a rockstar of a salesman! I would definitely recommend it to others! More

by porterboss
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rylan Taylor
May 15, 2026 -

Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

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