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Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT

West Valley, UT

4.3
915 Reviews
You might expect a car company’s top priority to be cars, but not at Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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4175 W 3500 S

West Valley, UT

84120

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Showing 915 reviews

June 18, 2026

Recall work Antonio greeted me promptly and my Jeep was ready when it was promised More

by vincefoger
Recommend Dealer
Yes
Employees Worked With
Antonio
June 16, 2026

Service has always been fantastic since I got the car. One of the best things about Jeep ownership. More

by pgloehr
Recommend Dealer
Yes
Employees Worked With
Cody and Anastasia
June 16, 2026

Excellent Quick and friendly service, on time and checked out. Good feedback from service staff. More

by morrison222
Recommend Dealer
Yes
June 12, 2026

Great no hassle experience. Keegan was my salesman and he was great to work with. Josh was the Finance guy who was not pushy about the extras in the finance office. gave me all More

by rob@asofutah.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keegan, Josh
Jun 12, 2026 -

Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

June 12, 2026

Responsive and courteous. Transparent about the situation, potential costs, timing, and extra opportunities to take care of a few things. More

by tshughes08
Recommend Dealer
Yes
Employees Worked With
Austin
Jun 12, 2026 -

Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

June 08, 2026

Took it in for an oil change, said not to check cabin air filter due to previous issues with them installing air filter upside down, not putting cover back on properly, and breaking the catch for my glove bo More

by robzaugg
Recommend Dealer
Yes
Jun 12, 2026 -

Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT responded

Thank you for the review. We always want our customers to be 100% happy with their time spent in our service department, and we are sorry to hear that we were not able to provide you with a 5-star experience. We are currently reviewing the circumstances regarding your review. If you’d like to share more about this experience, please reach out to our team directly using the contact information below. Chad Crane, Service Manager chadc@kengarff.com

June 08, 2026

Over all good work was preforms and got my vehicial back on day it was expectid to be compleated More

by t_darling89
Recommend Dealer
Yes
Employees Worked With
Dint eemember
Jun 12, 2026 -

Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

June 08, 2026

Good, didn't understand why $276 to change spark plugs when it was disassembled already for head gasket replacement, prior visit More

by kenjen3
Recommend Dealer
Yes
Employees Worked With
Shari
June 05, 2026

Great relaxed experience in buying my new to me car. To once again be driving a rear wheel drive stick shift is a revisit to my youth . Things went great with the buy and delivery. The drive 6 days l More

by snowbirdcharles
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Everyone
Jun 12, 2026 -

Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

June 04, 2026

Brought in for crappy mpg. Confirmed crappy mpg. Told no check engine light so they can't do anything. Suck it buttercup and pay more at the pump each fill up. More

by tbybee
Recommend Dealer
No
Employees Worked With
Service
Jun 05, 2026 -

Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT responded

Thank you for taking the time to leave a review. We are sorry to hear that you had a frustrating experience, and we appreciate that you brought this to our attention. Your feedback is important to us, and we’re reviewing it as a team. In the meantime, please feel free to reach out to our team directly at the contact information listed below. Chad Crane, Service Manager chadc@kengarff.com

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