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Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT

West Valley, UT

Overview
Reviews
Vehicles
4.3
1,030 Reviews
You might expect a car company’s top priority to be cars, but not at Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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4175 W 3500 S

West Valley, UT

84120

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Showing 1,030 reviews

October 15, 2026

Seems well run, service dept immediately responded when I drive up in my vehicle and took care of me More

by siderman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonya
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October 13, 2026

Shari, my service writer was absolutely amazing getting my truck in and done in 2 days. I had that dreadful DEF se dealer light come on and that is usually a huge problem. Shari was able to find the parts More

by Kevinedwards67
Recommend Dealer
Yes
Employees Worked With
Shari
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October 13, 2026

Outstanding deals and great customer service. Jordan and Jacob were great to work with and definitely took great care of our needs. More

by JAMES@EPGL.NET
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan, Jacob
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October 12, 2026

Antonio Gonzales is a very good person, he is a good worker, always finding Ram the best service for me. More

by rodrigo_1601
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Gonzales
Print
October 12, 2026

We always get great service at Ken Garff. Cody Eckhart is amazing, and it shows in his employees. More

by goodrich323
Recommend Dealer
Yes
Employees Worked With
Austin
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Oct 12, 2026 -

Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

October 12, 2026

Poor communication When I went in to take my car for service, I asked for it to be checked out for the blind spot sensor. Never was I told the price of diagnostic and that it wasn't covered through my w More

by stefanyroman38
Recommend Dealer
No
Employees Worked With
Austin & Sonya
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Oct 12, 2026 -

Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT responded

Thank you for taking the time to leave a review. We're sorry to hear that you've had a frustrating experience with communication at our service department, and your review has been relayed to the appropriate team members to look into this. In the meantime, if you'd like to reach out to our team directly, please do so using the contact information provided below. Chad Crane, Service Manager chadc@kengarff.com

October 10, 2026

Antonio Gonzales is a very good worker, he always solves effectively. Very good service Effective More

by rodrigo_1601
Recommend Dealer
Yes
Employees Worked With
Antonio Gonzales
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Oct 12, 2026 -

Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

October 09, 2026

Had to drain gas tank due to metal savings due to recalled part with only a small compensation. Took over 2 1/2 weeks for the parts as well after being told 1 week. More

by paulared1
Recommend Dealer
No
Employees Worked With
Chad and Shari
Print
Oct 12, 2026 -

Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT responded

Thank you for the review. We always want our customers to be 100% happy with their time spent in our service department, and we are sorry to hear that we were not able to provide you with a 5-star experience. We are currently reviewing the circumstances regarding your review. If you’d like to share more about this experience, please reach out to our team directly using the contact information below. Chad Crane, Service Manager chadc@kengarff.com

October 09, 2026

Sonya is the best! ! Very responsive Sonya is the best!! Very responsive Sonya is the best!! Very responsive More

by jeremy@boydenterprises.com
Recommend Dealer
Yes
Employees Worked With
Sonya
Print
Oct 12, 2026 -

Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

October 09, 2026

Sonya has great communication and address my issues. She was able to get the work done on time More

by jeremy@boydenterprises.com
Recommend Dealer
Yes
Employees Worked With
Sonya is fantastic!! Great communication.
Print
Oct 12, 2026 -

Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

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