Ken Garff Volvo
Salt Lake City, UT
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2012 Toyota 4-Runner Purchase I flew into Salt Lake to purchase this car. Mitch did a nice job of making sure the car was ready for pick-up and went on a test drive before final pu I flew into Salt Lake to purchase this car. Mitch did a nice job of making sure the car was ready for pick-up and went on a test drive before final purchase. He was very informative and friendly in his service. My only complaint and it was not with Mitch was the length of time it took to get the paperwork ready from the finance department. More
Finally got to buy my favorite Volvo great experience wonder Don and Leslie were awesome and everyone there was so nice and friendly we had a great experience. We will definitely recommend Volvo downtown and all Don and Leslie were awesome and everyone there was so nice and friendly we had a great experience. We will definitely recommend Volvo downtown and all the staff there More
Purchase V60 it was a great experience. Highly recommend. The entire team was easy to work with. No experience with service yet. I'll shop Ken Garff first if I it was a great experience. Highly recommend. The entire team was easy to work with. No experience with service yet. I'll shop Ken Garff first if I'm buying a car in Utah again. More
Bad service The worst service I ever had ... after 4 trips to the dealer still had over heating problems ... had to replace the head gasket twice ( new service gu The worst service I ever had ... after 4 trips to the dealer still had over heating problems ... had to replace the head gasket twice ( new service guy had never done this job on a Volvo) ... still overheated .. replaced thermostat .. still overheated ... replaced radiator ... still over heated ... finally replaced expansion tank (warped) which was the problem as the new cap they also installed did not help the warped threads on the tank. Had the old radiator checked for leaks and flow by an independent service and the radiator was perfect ... they charged me $1000 for a radiator I didn't need .... the total bill was over $4000 + ..... don't ever got here for service. Would have bought a new Volvo but can't deal with this bad service dealer More
Purchase Best experience I have ever had fair price excellent warranty and financing could not see any reason not to purchase have told everyone I know I love Best experience I have ever had fair price excellent warranty and financing could not see any reason not to purchase have told everyone I know I love my new car More
2012 Volvo C70 We searched high and low to find the right used Volvo C70. After a long search we found what we were looking for at Ken Garff Volvo, called and spoke We searched high and low to find the right used Volvo C70. After a long search we found what we were looking for at Ken Garff Volvo, called and spoke to Mark Williams, made a deal and flew from Southern California to Salt Lake to pick up our car and drive it home. The only thing that was different from what we had discussed was the interest rate was lower than initially quoted... always a pleasant surprise!! Thanks Mark, it was a pleasure. More
Great Buying Experience After searching many dealerships, I found the specific vehicle I wanted at Ken Garff. Mitch helped me through an out-of-state purchase and was very r After searching many dealerships, I found the specific vehicle I wanted at Ken Garff. Mitch helped me through an out-of-state purchase and was very responsive and friendly. It was such a pleasant experience in contrast to interactions with many other dealerships. I am very happy with my new Volvo. More
Bought a used Volvo- excellent experience I bought a used Volvo at Ken Garff Volvo and had an outstanding experience. My salesman was Mitch Cameron. He was friendly, knowledgeable, and I neve I bought a used Volvo at Ken Garff Volvo and had an outstanding experience. My salesman was Mitch Cameron. He was friendly, knowledgeable, and I never felt pressured. I walked away feeling like I got a great deal in the car I bought was a great value. I would recommend this dealership and particularly Mitch to any of my friends and family looking for a new or used car. More
Great experience. The service we received was outstanding. Never felt pressured or hassled. I look forward to a long relationship with Ken Garff Volvo. They made buying The service we received was outstanding. Never felt pressured or hassled. I look forward to a long relationship with Ken Garff Volvo. They made buying our vehicle a stress free experience. More
Lied to us purchased a used car with the salesman telling me how great this car was and that they had the best service center who went over everything on the car purchased a used car with the salesman telling me how great this car was and that they had the best service center who went over everything on the car. took vehicle on a test drive, and some dash lights were on. asked about them and they had a service guy check it out. they corrected the problem, or so I thought, but three weeks later same lights came on. to make things worse when I had the warning lights serviced with another dealer they said that several other regular maintenance items had not been performed for quite some time. NEVER TRUST THIS DEALERSHIP, the service manager should be FIRED!!! More