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Ken Garff Volvo Cars
Salt Lake City, UT
140 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 140 reviews
June 15, 2026
Mike was fantastic! Quickly checked in, reviewed appointment information including recommendations and quickly serviced with excellent delivery and follow up! Quickly checked in, reviewed appointment information including recommendations and quickly serviced with excellent delivery and follow up! More
by Brad Isenhour
Employees Worked With
Mike Johnson
June 15, 2026
Alex and the Ken Garff team once again delivered an outstanding service experience. We appreciate the attention to detail and communication we received from Alex and the team. Thank you! outstanding service experience. We appreciate the attention to detail and communication we received from Alex and the team. Thank you! More
by Val
Employees Worked With
Alex
June 15, 2026
The service provider are very polite and helpful. They solve any problem that my car has. For example there was a nail in my car tire and they fixed it without appointment. I will buy another Volvo f They solve any problem that my car has. For example there was a nail in my car tire and they fixed it without appointment. I will buy another Volvo from them. I would like to thanks them all. More
by Shahla
Employees Worked With
Brandan Johnson
June 14, 2026
Outstanding customer service. Professional, friendly and no pressure.Easy to schedule service online. They take great care of me and my vehicle. Professional, friendly and no pressure.Easy to schedule service online. They take great care of me and my vehicle. More
by randee
Employees Worked With
Brandon Johnson
June 12, 2026
In the past eight years I never had a bad experience at Ken Garff Volvo Service. The staff has always been great: courteous, professional, and reliable. Ken Garff Volvo Service. The staff has always been great: courteous, professional, and reliable. More
by alla
Employees Worked With
Alex and Brandon
March 19, 2025
I purchased a 2017 Chevy Volt from Ken Garff Volvo on April 26, 2024. I specifically waited to buy a PHEV until I was sure that the up to $4,000 Clean Vehicle tax credit would apply. I assumed that the p April 26, 2024. I specifically waited to buy a PHEV until I was sure that the up to $4,000 Clean Vehicle tax credit would apply. I assumed that the people working at the dealership were minimally competent to handle the process of buying a car and that they might have been actually doing something with the four hours of my life that they wasted screwing around with paperwork. I guess that this is what one gets for assuming. On Feb 17, 2025 I filed my taxes electronically, including Form 8936 which told me I was entitled to a $979 Clean Vehicle tax credit. My return was rejected half an hour later because the dealership failed to report the sale AT ALL to the IRS. After a MONTH of constantly having to call Ken Garff and the Volvo people on the east coast, the answer amounts to "Oops, our bad, sucks to be you." Apparently customer service is non-existent at this business, along with any form of ethics or accountability combined with an astounding display of incompetence. More
by Angela C
Employees Worked With
Zane Murawski
February 26, 2025
Had a terrible experience with our second xc 60 leased from Ken Garff Volvo. We Took the car home and immediately noticed the hybrid battery was defective. We called the dealership and they said they wou from Ken Garff Volvo. We Took the car home and immediately noticed the hybrid battery was defective. We called the dealership and they said they would Like to make it right and would call us back. The manager called back to say they could roll us into another car for $2,000 more Dollars. When we pushed back the manager Actually got very short and rude. We played out the lease and that will be the last Volvo. Just bought a Mercedes from their Neighboring Ken Garff dealership and had a nice experience and great follow up service after the purchase. Volvo is total xxxxx about lease return also, beware. More
by PurpleHorseShoe
Employees Worked With
Don Brower
