Ken Garff Volkswagen Gilbert
Gilbert, AZ
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Took my 2018 Atlas in for its 20K mile checkup. I was treated like gold and my vehicle was given prompt and professional service. The service consultant kept me informed and made a follow up appointment treated like gold and my vehicle was given prompt and professional service. The service consultant kept me informed and made a follow up appointment for a recall of which I was unaware. 5 star service in my book. More
Luke and the guys in service are great. Always pleasant and honest. They consistently under promise and over deliver. I would recommend them to anyone. and honest. They consistently under promise and over deliver. I would recommend them to anyone. More
Thomas was great to work with. He was great at communicating what work needed to be done and the time frame it would take to be completed. I never felt out of the loop. I would highly recommend th communicating what work needed to be done and the time frame it would take to be completed. I never felt out of the loop. I would highly recommend the service department at Earnhardt VW. More
I love the service and care I get from the service department. It is because of them I buy our cars here. Jeff is not only knowledgeable but he is so kind and considerate. He takes time to explain and department. It is because of them I buy our cars here. Jeff is not only knowledgeable but he is so kind and considerate. He takes time to explain and answer questions. Defiantly an amazing person. More
Excellent service We needed a new battery for our 2016 Jetta. We were there at about 7:00 am and didn’t have to wait long for the battery installation. Thomas always We needed a new battery for our 2016 Jetta. We were there at about 7:00 am and didn’t have to wait long for the battery installation. Thomas always takes such good care of us and both of our Volkswagens. We appreciate the excellent service that we get at Earnhardt Volkswagen... More
Best experience! From start to finish it was great! Would refer to all my friends. Very friendly and wonderful place. Best dealership ever! Keep up the great work! refer to all my friends. Very friendly and wonderful place. Best dealership ever! Keep up the great work! More
I recently purchased a new Volkswagen. It was a smooth easy transaction. The sales associate Lorin was honest and upfront with pricing. The finance manager Jerry made sure I got the payment and interest r easy transaction. The sales associate Lorin was honest and upfront with pricing. The finance manager Jerry made sure I got the payment and interest rate I wanted. The paperwork was short and the process didn't demand much off my time. This was my best automotive buying experience to date. This is my second time owning a VW "Keep The FAHRVERGNÜGEN Going!" More
Jack Rasmussen is great Jack helped us find what we were looking for and made the entire buying experience pain free, James in finance also finished the deal in no time Jack helped us find what we were looking for and made the entire buying experience pain free, James in finance also finished the deal in no time More
Super easy experience! First, let me say shopping for a car and going through the "negotiation" hassle is like torture for me. Having said that my experience at Earnhardt Vo First, let me say shopping for a car and going through the "negotiation" hassle is like torture for me. Having said that my experience at Earnhardt Volkswagon was a great experience! Lorin from Internet Sales was very responsive and when I arrived he was with another customer so he left me in the capable hands of Ron. Ron made the experience enjoyable and took a lot of time making sure I was comfortable with the process and car features. Joshua in Finance was great to work with also, he stayed late on a Saturday night to get my deal closed and walk me through all the finance/warranty details. The best news is.. I LOVE my new Tijuan! You made a repeat customer for sure! More
Quick and efficient The service advisor was great! The time spent was even better! Had a battery replaced and it was under warranty, that was a plus. Overall very profess The service advisor was great! The time spent was even better! Had a battery replaced and it was under warranty, that was a plus. Overall very professional More