Ken Garff Volkswagen Gilbert
Gilbert, AZ
Filter Reviews by Keyword
By Type
Showing 549 reviews
The dealership staff were exceptionally helpful. The sales process was relatively painless with not too much pressure. They spent the time needed for us to feel comfortable with the purchase. They had t sales process was relatively painless with not too much pressure. They spent the time needed for us to feel comfortable with the purchase. They had the right vehicle in stock at a fair price, and gave a fair trade-in value on our old vehicle. Even the financing process went smoothly, though there was some confusion over an "optional extra" (data dots: $500) that found their way into the contract, but this was promptly removed/resolved. The vehicle we purchased is proving to be very satisfactory. More
I had a great experience buying my car. Patrick was super helpful and friendly. I did not feel pressured to make the purchase at all. He took the time to make sure I had all the info I needed and I felt he w helpful and friendly. I did not feel pressured to make the purchase at all. He took the time to make sure I had all the info I needed and I felt he was honest and totally fair. I will recomment the dealership and Patrick to anyone that I know needs to get a car! More
Thank you so much Greg &Christian . Recently I took my daughter to purchase her first vehicle and was pleasantly surprised to find that we were treated with dignity and respect. i would gladly recommen my daughter to purchase her first vehicle and was pleasantly surprised to find that we were treated with dignity and respect. i would gladly recommend SanTan VW to anyone looking for a great car but more importantly to be treated like a real customer and not just another commission. Salesman Greg was not only patient but went above & beyond to find a reliable and beautiful vehicle that would fit my daughters budget. Finance mgr Christian was a Pleasure to deal with. Thanks again San Tan VW for a great buying experience. Steven r Wilson and Hannah M Wilson More
I went in in the evening and it wasn't very crowded so that's always a plus for me. The receptionist was on the telephone but immediately put them on hold to ask how I could be helped and she directed me that's always a plus for me. The receptionist was on the telephone but immediately put them on hold to ask how I could be helped and she directed me to the correct person. I met with Seth and told him what my requirements were and within an hour and a half I was the proud owner of another VW. Brian was our finance person and he was awesome, had all the paperwork there waiting. The whole process was 2 hours. Love SanTan VW! More
I walked into San Tan Volkswagen to "just look" at a Volkswagen. I truly did not believe I could put it together financially for another 6 weeks. As I expressed that to Seth, he indicated that he m at a Volkswagen. I truly did not believe I could put it together financially for another 6 weeks. As I expressed that to Seth, he indicated that he may be able to put it together immediately. In a short time that evening he was able to structure a deal that I could manage and I drove away with the car I wanted. I was extremely pleased that I was able to secure a car on that visit. More
Me and my fiance have been car shopping for a little while we were in the chandler area. We stopped at big two toyota and they were being the normal i will tell you what you want to hear till the final while we were in the chandler area. We stopped at big two toyota and they were being the normal i will tell you what you want to hear till the final second and then they said all of what they said was not all the way true. We chose to say no to them the next day and went to carmax and they were not helpful at all, we were about to go get food then i suggested that we stopped at vw real quick. Patrick came out and the rest was easy he said it would be the easiest car buying anyone would go through and for someone like me that does not have that great of credit it went through faster then i have seen a person with better credit. I do think Patrick for everything he did but it was not just him it was everyone there from him to his sales manager to the finance guy all the way up to vw finance we both think you all. Anthony Floyd Katelyn Justice More
After a recent car accident I decided it was time for a new vehicle. I had wanted a Passat for some time and decided to try the Costco auto program, hoping to get a good price on the car. I live over an ho new vehicle. I had wanted a Passat for some time and decided to try the Costco auto program, hoping to get a good price on the car. I live over an hour from San Tan Volkswagen (the Volkswagen dealship Costco uses for their program) and had no way to get to the dealership. Jack, my salesman, offered to pick me up and drive me back to the dealership. I was very pleased that he made the offer, especially since he had to pick me up on a Friday after work driving in horrible traffic. This was buy far the easiest car buying experience I've ever had. After telling Jack the model car I wanted, he called the next day to tell me he had located the exact car I wanted, down to the paint color and interior. After the paper work was signed, Jack spent time making sure I understood how all the features worked and assuring me it would be fine to call him with any future questions. I love the car and would recomend Jack and San Tan Volkswagen to anyone! More
All, If you are looking for a new Volkswagen this is All, If you are looking for a new Volkswagen this is your dealership! The team here is truly that a team. They all work together to make your exp All, If you are looking for a new Volkswagen this is your dealership! The team here is truly that a team. They all work together to make your experience the best. They are friendly and fun. My sales people were Gregg and Patrick, sales manager was John...all great. I have purchased over 10 new cars in my life time and this has been BY FAR THE BEST car purchase experience I have ever had. By the way, I LOVE MY JETTA TDI, superior gas milage and fun to DRIVE!!! Can't believe I got all this and at a reasonable price. Thank you San Tan Volkswagen! More